I need someone to rewrite the resume- Senior Salesforce Developer role. That has to be unique and copy - paste. It has to have all the key words for this position in order to pass the AI.

SUMMARY


• Having over 9 years of Salesforce/Force.com experience comprising of Custom Development & Configurations.

• Extensively worked on Sales Cloud, Service Cloud, Experience Cloud and Salesforce Field Service.

• Expertise in preparation of design documents, Business blueprint documents, configurations, implementation, integration services, post implementations and support process.

• Extensively experience in full life cycle Implementations, Testing, Deployment, Production support, Upgrade, Rollout project in salesforce.

• I have experience with Visualforce Pages, VF Components, Apex Classes, Triggers, Lightning Components, and LWC, as well as REST and SOAP APIs for Salesforce Integrations, encompassing customization of Custom Objects, Apps, Page Layouts, Tabs, Validation Rules, Workflow Rules, Flow, Sharing Rules, and various Email Templates.

• Led a team of 6 Salesforce developers to design and implement enterprise-level solutions in line with business requirements. 

•  I excel as a team player, possessing outstanding skills and consistently producing high-quality work. My self-motivation empowers me to work independently, driven by a continuous thirst for knowledge akin.

CERTIFICATION

  • Salesforce.com Certified Developer I and II

  • Salesforce.com Certified Administrator

WORK EXPERIENCE

Freddie Mac April 2022 - Present

Senior Salesforce Developer

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  • Implemented Salesforce Lightning components, Visualforce pages, Apex classes, triggers, and workflows to automate business processes and improve user experience.

  • Established comprehensive security protocols, such as user roles, profiles, and sharing rules, to safeguard sensitive customer data and uphold adherence to regulatory standards.

  • Perform code review and QA to adhere to best practices and foster end user satisfaction.

  • Designed and implemented Salesforce solutions to support various banking functions, including account management, lead tracking, and compliance management.

  • Created and maintained Salesforce reports and dashboards to provide insights into business performance and facilitate data-driven decision-making.

  • Collaborated with business stakeholders to understand requirements and provide technical solutions aligned with business goals.

  • Conducted code reviews, performance optimization, and testing to ensure high-quality deliverables and adherence to best practices.

  • Provided technical guidance and mentoring to junior developers, fostering a collaborative and knowledge-sharing environment within the development team.

Avaya March 2018 – April 2022

Senior Salesforce Developer

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  • Worked on Trigger optimization of various salesforce object to reduce the performance issue of salesforce environment. 

  • Developed Apex classes, LWC, Aura components for application functionality and managed workflows. Designed Lightning components, crafted SOQL/SOSL queries, and enhanced validation rules, workflows, and Visualforce pages.

  • Worked on Customer 360 project in which we fetch the data from external system and displayed in salesforce. 

  • Worked on Integration with different external system like Informatica cloud, KickFire, A1SCloud. 

  • Worked on partner and agent record Type migration with agent offboarding project. 

  • Worked on Store and SSO Integration for ACO partner contact. 

  • Worked on OneCloud Deal registration Project where partner and internal user can create lead based on criteria. 

  • Developing more than 40 Apex classes to address various business requirements, improving system functionality and enabling efficient data processing.

  • Implemented custom Lightning Web Components (LWC) for quick actions and record pages, enhancing user experience and productivity.

  • Resolved 80+ cases in dedicated timeline.

  • Performing code and design reviews, working with developers to maintain code quality standards

  • Implement best practices around software development, source control and deployment

  • Ensure delivery system artifacts including Test Automations, CI/CD, Documentation



Allison Transmission Sep 2016 – Feb 2018

Salesforce Developer

  • Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, peer code review, deployment, and support

  • Developed Apex components for application functionality, manipulated data using SOQL & SOSL, and configured Chatter to track emails from Outlook to Salesforce.

  • Experience on set up field service feature according to client unique business needs. This includes installing the Field Service Lighting managed package and Field Service Lightning mobile app.

  • Built a framework in the window server which collects the data from SAP and sends that data to salesforce periodically using Data loader in batch mode and store the data in salesforce.

  • Evaluated Data entry, import processes and ensure proper Data quality standards exist for the Salesforce.com application

  •  Built a framework to give provisioning to customers and upload their files and based on the data of the files it calculates the KPI based on YTD and MTD. 

  • Built a connection between SAP and Salesforce using Rest API to send the incentive file. 

  • Built a Custom Report and Dashboard as per business requirement.


Chevron June 2015 – Sep 2016

Salesforce Developer

  • Built Workflow rules, Flows, Approval process and created related action Field update, Email alert, Creating a Task and Outbound messaging. Designed and developed solutions primarily on Salesforce platform using Apex programming language and Visual Force.

  • Provided Optimized analysis to improved Workflow, process builder and flow to enhance efficiency.

  • Managed the migration of both data and metadata between two orgs, including the migration of Reports and Dashboards.

  • Worked on custom Email service to retrieve the data from Mitel and stored into salesforce objects and built reports and dashboard using those Mitel data.

  • Worked on embedded PayPal button for secure transactions using PayPal.

  • Debugging apex scripts using debug logs and system log console to catch exceptions and execute governor limits.

  • Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation, and formula fields to the custom objects

  • Worked on sales cloud module such as web-to-lead, auto-response rules on standard objects like account, contact, lead, campaigns.


Relevant Technology: Salesforce Admin, Apex Class, VS Code, Apex trigger, Aura component, Async Apex, Rest API, Data Loader.


Herman Miller December 2014 – June 2015

Salesforce Administrator

  • Created role, profiles and permission sets based on organizations requirements.

  • Collaborated with team members and other departments in defining business requirements for optimal use of Salesforce functionality

  • Proactively identified areas of improvement and functional gaps in Salesforce Applications

  • Created and maintained technical documentation including process documentation, and Salesforce policies/procedures

  • Created and managed all custom fields, validations, workflows, triggers, objects and relationships,dashboards and reporting, sales processes, campaigns, record types, and applications

SKILLS


Proficient in Salesforce Lightning, Apex, Visualforce,

Proficient in Salesforce with external systems and third-party applications using REST/SOAP APIs, middleware tools, and custom integrations.

Experience with Salesforce Sales Cloud, Service Cloud, and Community Cloud

Strong understanding of Salesforce data model and security model

Knowledge of JavaScript, HTML, CSS, and web services

Familiarity with Agile development methodologies

Excellent problem-solving and analytical skills

Effective communication and collaboration abilities

Tools & Technologies: Microsoft Exchange Messaging, Salesforce.com, SQL Server, Conga, Conga Email Templates, CPQ, Rational Rose and UML Design, Salesforce Lightning, MuleSoft, Salesforce DX, Copado, Vlocity, GIT, GitHub, Visual Studio Code (VS Code), Jenkins, Bitbucket, Bamboo