regression

SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System ObsIDX3 X6X7X8X9X10 X11X12X13X14X15X16X17X18X19 1 118.5 3.92.55.9 4.84.96.06.84.74.35.05.13.78.2 2 208.2 2.75.17.2 3.47.93.15.35.54.03.94.34.95.7 3 319.2 3.45.65.6 5.47.45.84.56.24.65.44.04.58.9 4 416.4 3.37.03.7 4.74.74.58.87.03.64.34.13.04.8 5 519.0 3.45.24.6 2.26.04.56.86.14.54.53.53.57.1 6 606.5 2.83.14.1 4.04.33.78.55.19.53.64.73.34.7 7 716.9 3.75.02.6 2.12.35.48.94.82.52.14.22.05.7 8 816.2 3.33.94.8 4.63.65.16.95.44.84.36.33.76.3 9 915.8 3.65.16.7 3.75.95.89.35.94.44.46.14.67.0 10 10 16.4 4.55.16.1 4.75.75.78.45.45.34.15.84.45.5 11 11 18.7 3.24.64.8 2.76.84.66.85.87.53.83.74.07.4 12 12 16.1 4.96.33.9 4.43.96.48.25.85.93.04.93.26.0 13 13 09.5 5.64.66.9 5.06.96.67.66.55.35.14.54.48.4 14 14 09.2 3.95.75.5 2.48.44.87.16.73.04.52.64.27.6 15 15 16.3 4.54.76.9 4.56.85.98.86.05.44.86.25.28.0 16 16 08.7 3.24.06.8 3.27.83.84.96.15.04.33.94.56.6 17 17 05.7 4.06.76.0 3.35.55.16.26.75.44.26.24.56.4 18 18 15.9 4.15.57.2 3.56.45.58.46.26.35.75.84.87.4 19 19 15.6 3.45.16.4 3.75.75.69.15.46.15.06.04.56.8 20 20 19.1 4.53.66.4 5.35.37.18.45.86.74.56.14.47.6 21 21 05.2 3.87.15.2 3.94.35.08.47.14.63.34.93.35.4 22 22 19.6 5.76.85.9 5.48.37.84.56.46.54.33.04.39.9 23 23 08.6 3.67.45.1 3.5 7.34.73.76.76.04.83.44.07.0 24 24 19.3 2.42.67.2 2.27.24.56.26.44.26.74.44.58.6 25 25 06.0 4.15.34.7 3.55.35.38.06.53.94.75.34.04.8 26 26 16.4 3.66.66.1 4.03.95.37.16.13.75.66.63.96.6 27 27 08.5 3.07.25.8 4.17.63.74.86.96.75.33.84.46.3 28 28 07.0 3.35.45.5 2.64.84.29.06.55.94.35.23.75.4 29 29 08.5 3.05.76.0 2.37.63.74.85.86.05.73.84.46.3 30 30 17.6 3.63.04.0 5.14.24.67.74.97.24.75.53.55.4 31 31 06.9 3.48.54.3 4.56.44.75.27.73.33.72.73.36.1 32 32 18.1 2.57.24.5 2.35.13.86.66.86.13.03.53.06.4 33 33 16.7 3.76.55.3 5.35.14.99.25.74.23.54.53.45.4 34 34 18.0 3.36.15.7 5.54.64.78.75.93.84.76.64.27.3 35 35 16.7 4.05.23.9 3.05.46.88.46.26.02.54.33.56.3 36 36 08.7 3.26.14.3 3.56.12.95.66.16.53.12.92.55.4 37 37 09.0 3.45.94.6 3.96.04.56.86.44.33.93.53.57.1 38 38 19.6 4.16.27.3 2.97.75.57.76.14.45.24.64.98.7 39 39 18.2 3.63.96.2 5.84.95.09.05.27.14.76.94.57.6 40 40 06.1 4.93.04.8 5.13.96.48.25.16.84.54.93.26.0 41 41 18.3 3.43.35.5 3.14.65.29.14.11.74.65.83.97.0 42 42 09.4 3.84.75.4 3.86.54.98.54.96.24.14.54.17.6 43 43 19.3 5.14.66.8 5.86.66.37.45.14.14.64.64.38.9 44 44 15.1 5.16.66.9 4.45.47.85.97.25.24.96.34.57.6 45 45 08.0 2.54.77.1 3.67.73.05.25.13.94.34.24.75.5 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 4646 15.9 4.15.75.9 5.86.45.58.46.45.15.25.84.87.4 4747 010.0 4.37.16.3 2.95.44.53.86.73.75.04.03.57.1 48 48 15.7 3.86.87.5 5.75.76.08.26.64.86.57.35.27.6 49 49 09.9 3.73.76.1 4.27.06.76.85.97.24.53.43.98.7 50 50 17.9 3.94.35.8 4.46.95.84.75.23.64.14.24.38.6 51 51 16.7 3.65.94.2 3.44.74.87.25.75.34.03.62.85.4 52 52 08.2 2.73.77.4 2.77.93.15.35.35.04.54.34.95.7 53 53 19.4 2.54.86.1 3.27.34.66.36.39.24.74.64.68.7 54 54 06.9 3.45.74.4 3.36.44.75.26.44.43.22.73.36.1 55 55 18.0 3.33.85.8 3.24.64.78.75.34.24.96.64.27.3 56 56 09.3 3.87.35.7 3.76.45.57.46.65.94.13.23.47.7 57 57 17.4 5.14.87.7 4.57.26.99.66.47.45.76.55.59.0 58 58 07.6 3.65.25.8 5.66.65.44.46.76.44.63.94.08.2 59 59 010.0 4.35.33.7 4.25.44.53.86.74.53.74.03.57.1 60 60 19.9 2.87.26.9 2.65.83.55.46.27.05.64.94.07.9 61 61 08.7 3.28.46.1 2.87.83.84.97.24.55.43.94.56.6 62 62 18.4 3.86.75.0 4.54.75.96.75.14.22.75.03.68.0 63 63 08.8 3.93.85.1 4.34.74.85.85.07.24.43.72.96.3 64 64 17.7 2.26.34.5 2.44.73.46.26.04.73.33.12.66.0 65 65 16.6 3.65.84.1 4.94.74.87.26.53.93.53.62.85.4 66 66 15.7 3.83.56.7 5.45.76.08.25.45.04.77.35.27.6 67 67 05.7 4.07.96.4 2.75.55.16.27.56.45.06.24.56.4 68 68 05.5 3.74.75.4 4.35.34.96.05.62.54.55.94.36.1 69 69 17.5 3.53.83.5 2.94.14.57.65.15.24.05.43.45.2 70 70 16.4 3.62.75.3 3.93.9 5.37.15.25.54.76.63.96.6 71 71 09.1 4.56.15.9 6.35.37.18.47.15.75.46.14.47.6 72 72 06.7 3.23.03.7 4.86.34.55.05.22.52.92.63.15.8 73 73 16.5 4.32.76.6 6.56.36.08.74.76.34.65.64.67.9 74 74 19.9 3.77.54.7 5.67.06.76.87.24.64.13.43.98.6 75 75 18.5 3.95.35.5 5.04.96.06.85.73.64.45.13.78.2 76 76 09.9 3.06.85.0 5.45.94.84.97.37.63.14.33.87.1 77 77 07.6 3.67.64.6 4.74.65.07.48.16.64.55.83.96.4 78 78 09.4 3.87.06.2 4.76.54.98.57.32.44.34.54.17.6 79 79 09.3 3.56.37.6 5.57.55.94.66.63.15.24.14.68.9 80 80 17.1 3.44.94.1 4.05.05.97.86.13.52.63.12.75.7 81 81 19.9 3.07.44.8 4.05.94.84.95.96.93.24.33.87.1 82 82 08.7 3.26.44.9 2.46.84.66.86.35.14.33.74.07.4 83 83 08.6 2.95.83.9 2.95.64.06.36.14.02.73.03.06.6 84 84 06.4 3.26.73.6 2.22.95.08.47.36.52.03.71.65.0 85 85 07.7 2.66.76.6 1.97.24.35.96.54.14.73.94.38.2 86 86 17.5 3.54.14.5 3.54.14.57.64.92.83.45.43.45.2 87 87 05.0 3.61.33.0 3.54.24.98.24.37.62.44.83.15.2 88 88 07.7 2.68.06.7 3.57.24.35.96.97.75.13.94.38.2 89 89 09.1 3.65.55.4 4.26.24.68.36.54.14.64.33.97.3 90 90 05.5 5.57.77.0 5.65.78.26.37.44.95.56.74.98.2 91 91 09.1 3.77.04.1 4.46.35.47.37.54.64.43.03.37.4 92 92 07.1 4.24.12.6 2.13.34.59.95.53.52.04.02.44.8 93 93 19.2 3.94.65.3 4.28.44.87.16.26.64.42.64.27.6 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 9494 19.3 3.55.47.8 4.67.55.94.66.44.94.84.14.68.9 95 95 19.3 3.84.04.6 4.76.45.57.45.34.83.63.23.47.7 96 96 08.6 4.85.65.3 2.36.05.76.75.83.64.93.63.67.3 97 97 07.4 3.42.65.0 4.14.44.87.24.56.44.25.63.76.3 98 98 08.7 3.23.33.2 3.16.12.95.65.04.33.12.92.55.4 99 99 07.8 4.95.85.3 5.25.37.17.96.05.74.34.93.96.4 100 100 17.9 3.04.45.1 5.94.24.89.75.75.83.45.43.56.4 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The CORR Procedure 14 Variables: X6 X7 X8 X9 X10 X11 X12 X13 X14 X15 X16 X17 X18 X19 Simple Statistics Variable NMean Std Dev SumMinimum Maximum Label X6 1007.81000 1.39628781.00000 5.0000010.00000 X6 - Product Quality X7 1003.67200 0.70052367.20000 2.200005.70000X7 - E-Commerce X8 1005.36500 1.53046536.50000 1.300008.50000X8 - Technical Support X9 1005.44200 1.20840544.20000 2.600007.80000X9 - Complaint Resolution X10 1004.01000 1.12694401.00000 1.900006.50000X10 - Advertizing X11 1005.80500 1.31529580.50000 2.300008.40000X11 - Product Line X12 1005.12300 1.07232512.30000 2.900008.20000X12 - Salesforce Image X13 1006.97400 1.54506697.40000 3.700009.90000X13 - Competitive Pricing X14 1006.04300 0.81974604.30000 4.100008.10000X14 - Warranty & Claims X15 1005.15000 1.49305515.00000 1.700009.50000X15 - New Products X16 1004.27800 0.92884427.80000 2.000006.70000X16 - Order & Billing X17 1004.61000 1.20600461.00000 2.600007.30000X17 - Price Flexibility X18 1003.88600 0.73444388.60000 1.600005.50000X18 - Delivery Speed X19 1006.91800 1.19184691.80000 4.700009.90000X19 - Satisfaction Pearson Correlation Coefficients, N = 100 Prob > |r| under H0: Rho=0 X6X7X8X9X10 X11X12X13X14X15X16X17X18X19 X6 X6 - Product Quality 1.00000 -0.13716 0.1736 0.09560 0.3441 0.10637 0.2922 -0.05347 0.5972 0.47749 <.0001 -0.15181 0.1316 -0.40128 <.0001 0.08831 0.3823 0.02699 0.7898 0.10430 0.3017 -0.49314 <.0001 0.02772 0.7843 0.48632 <.0001 X7 X7 - E-Commerce -0.13716 0.1736 1.00000 0.00087 0.9932 0.14018 0.1642 0.42989 <.0001 -0.05269 0.6026 0.79154 <.0001 0.22946 0.0216 0.05190 0.6081 -0.02743 0.7865 0.15615 0.1208 0.27067 0.0065 0.19164 0.0561 0.28275 0.0044 X8 X8 - Technical Support 0.09560 0.3441 0.00087 0.9932 1.00000 0.09666 0.3387 -0.06287 0.5343 0.19263 0.0549 0.01699 0.8668 -0.27079 0.0064 0.79717 <.0001 -0.07358 0.4669 0.08010 0.4282 -0.18610 0.0638 0.02544 0.8016 0.11260 0.2647 X9 X9 - Complaint Resolution0.10637 0.2922 0.14018 0.1642 0.09666 0.3387 1.00000 0.19692 0.0496 0.56142 <.0001 0.22975 0.0215 -0.12795 0.2046 0.14041 0.1635 0.05940 0.5572 0.75687 <.0001 0.39451 <.0001 0.86509 <.0001 0.60326 <.0001 X10 X10 - Advertizing -0.05347 0.5972 0.42989 <.0001 -0.06287 0.5343 0.19692 0.0496 1.00000 -0.01155 0.9092 0.54220 <.0001 0.13422 0.1831 0.01079 0.9151 0.08417 0.4051 0.18424 0.0665 0.33355 0.0007 0.27586 0.0055 0.30467 0.0021 X11 X11 - Product Line 0.47749 <.0001 -0.05269 0.6026 0.19263 0.0549 0.56142 <.0001 -0.01155 0.9092 1.00000 -0.06132 0.5445 -0.49495 <.0001 0.27308 0.0060 0.04616 0.6483 0.42441 <.0001 -0.37797 0.0001 0.60185 <.0001 0.55055 <.0001 X12 X12 - Salesforce Image -0.15181 0.1316 0.79154 <.0001 0.01699 0.8668 0.22975 0.0215 0.54220 <.0001 -0.06132 0.5445 1.00000 0.26460 0.0078 0.10746 0.2873 0.03164 0.7547 0.19513 0.0517 0.35224 0.0003 0.27155 0.0063 0.50021 <.0001 X13 X13 - Competitive Pricing-0.40128 <.0001 0.22946 0.0216 -0.27079 0.0064 -0.12795 0.2046 0.13422 0.1831 -0.49495 <.0001 0.26460 0.0078 1.00000 -0.24499 0.0140 0.02316 0.8191 -0.11457 0.2564 0.47111 <.0001 -0.07287 0.4712 -0.20830 0.0376 X14 X14 - Warranty & Claims 0.08831 0.3823 0.05190 0.6081 0.79717<.0001 0.14041 0.1635 0.01079 0.9151 0.27308 0.0060 0.10746 0.2873 -0.24499 0.0140 1.00000 0.03520 0.7281 0.19707 0.0494 -0.17025 0.0904 0.10939 0.2786 0.17754 0.0772 X15 X15 - New Products 0.02699 0.7898 -0.02743 0.7865 -0.07358 0.4669 0.05940 0.5572 0.08417 0.4051 0.04616 0.6483 0.03164 0.7547 0.02316 0.8191 0.03520 0.7281 1.00000 0.06854 0.4980 0.09413 0.3516 0.10575 0.2950 0.07090 0.4833 X16 X16 - Order & Billing 0.10430 0.3017 0.15615 0.1208 0.08010 0.4282 0.75687 <.0001 0.18424 0.0665 0.42441 <.0001 0.19513 0.0517 -0.11457 0.2564 0.19707 0.0494 0.06854 0.4980 1.00000 0.40697 <.0001 0.75100 <.0001 0.52173 <.0001 X17 X17 - Price Flexibility -0.49314 <.0001 0.27067 0.0065 -0.18610 0.0638 0.39451 <.0001 0.33355 0.0007 -0.37797 0.0001 0.35224 0.0003 0.47111 <.0001 -0.17025 0.0904 0.09413 0.3516 0.40697 <.0001 1.00000 0.49669 <.0001 0.05595 0.5803 X18 X18 - Delivery Speed 0.02772 0.7843 0.19164 0.0561 0.02544 0.8016 0.86509 <.0001 0.27586 0.0055 0.60185 <.0001 0.27155 0.0063 -0.07287 0.4712 0.10939 0.2786 0.10575 0.2950 0.75100 <.0001 0.49669 <.0001 1.00000 0.57704 <.0001 X19 X19 - Satisfaction 0.48632 <.0001 0.28275 0.0044 0.11260 0.2647 0.60326 <.0001 0.30467 0.0021 0.55055 <.0001 0.50021 <.0001 -0.20830 0.0376 0.17754 0.0772 0.07090 0.4833 0.52173 <.0001 0.05595 0.5803 0.57704 <.0001 1.00000 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 Analysis of Variance Source DFSum of Squares Mean Square F Value Pr SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Output Statistics Obs Dependent Variable Predicted Value Std Error Mean Predict ResidualStd Error Residual Student Residual -2-1 0 1 2 Cook's DRStudent Hat Diag HCov Ratio DFFITS DFBETAS Intercept X9 1 8.2000 7.1905 0.10221.0095 0.9501.063| |** | 0.0071.0635 0.01151.0089 0.1145 -0.01670.0407 2 5.7000 7.9640 0.1692-2.2640 0.940-2.408| ****| | 0.094-2.4697 0.03140.9328 -0.4445 0.3041-0.3669 3 8.9000 7.0120 0.09641.8880 0.9511.986| |*** | 0.0202.0172 0.01020.9499 0.2045 0.01770.0266 4 4.8000 5.8815 0.1682-1.0815 0.940-1.150| **| | 0.021-1.1519 0.03101.0251 -0.2060 -0.19080.1695 5 7.1000 6.4170 0.11660.6830 0.9480.720| |* | 0.0040.7185 0.01491.0252 0.0884 0.0651-0.0507 6 4.7000 6.1195 0.1432-1.4195 0.945-1.503| ***| | 0.026-1.5126 0.02250.9966 -0.2293 -0.19970.1708 7 5.7000 5.2270 0.24520.4730 0.9230.512| |* | 0.0090.5103 0.06591.0869 0.1355 0.1332-0.1248 8 6.3000 6.5360 0.1083-0.2360 0.949-0.249| | | 0.000-0.2474 0.01291.0327 -0.0282 -0.01840.0133 9 7.0000 7.6665 0.1383-0.6665 0.945-0.705| *| | 0.005-0.7032 0.02091.0320 -0.1029 0.0573-0.0744 10 5.5000 7.3095 0.1089-1.8095 0.949-1.906| ***| | 0.024-1.9329 0.01300.9589 -0.2218 0.0620-0.1065 11 7.4000 6.5360 0.10830.8640 0.9490.910| |* | 0.0050.9094 0.01291.0166 0.1038 0.0675-0.0489 12 6.0000 6.0005 0.1554-0.000520 0.943-0.0006 | | | 0.000-0.000549 0.02641.0485 -0.0001 -0.00010.0001 13 8.4000 7.7855 0.15020.6145 0.9440.651| |* | 0.0050.6494 0.02471.0375 0.1034 -0.06370.0797 14 7.6000 6.9525 0.09560.6475 0.9510.681| |* | 0.0020.6793 0.01001.0213 0.0684 0.01150.0033 15 8.0000 7.7855 0.15020.2145 0.9440.227| | | 0.0010.2262 0.02471.0455 0.0360 -0.02220.0278 16 6.6000 7.7260 0.1441-1.1260 0.944-1.192| **| | 0.017-1.1948 0.02281.0144 -0.1823 0.1072-0.1365 17 6.4000 7.2500 0.1053-0.8500 0.950-0.895| *| | 0.005-0.8942 0.01221.0165 -0.0992 0.0214-0.0418 18 7.4000 7.9640 0.1692-0.5640 0.940-0.600| *| | 0.006-0.5979 0.03141.0461 -0.1076 0.0736-0.0888 19 6.8000 7.4880 0.1222-0.6880 0.948-0.726| *| | 0.004-0.7243 0.01631.0266 -0.0934 0.0411-0.0582 20 7.6000 7.4880 0.12220.1120 0.9480.118| | | 0.0000.1176 0.01631.0374 0.0152 -0.00670.0094 21 5.4000 6.7740 0.0975-1.3740 0.950-1.446| **| | 0.011-1.4539 0.01040.9879 -0.1491 -0.06030.0294 22 9.9000 7.1905 0.10222.7095 0.9502.852| |***** | 0.0472.9635 0.01150.8682 0.3190 -0.04660.1135 23 7.0000 6.7145 0.09930.2855 0.9500.300| | | 0.0000.2991 0.01081.0300 0.0313 0.0148-0.0086 24 8.6000 7.9640 0.16920.6360 0.9400.676| |* | 0.0070.6745 0.03141.0440 0.1214 -0.08310.1002 25 4.8000 6.4765 0.1123-1.6765 0.949-1.767| ***| | 0.022-1.7867 0.0138 0.9701-0.2114 -0.14720.1110 26 6.6000 7.3095 0.1089-0.7095 0.949-0.748| *| | 0.004-0.7458 0.01301.0224 -0.0856 0.0239-0.0411 27 6.3000 7.1310 0.0997-0.8310 0.950-0.875| *| | 0.004-0.8735 0.01091.0159 -0.0916 0.0066-0.0262 28 5.4000 6.9525 0.0956-1.5525 0.951-1.633| ***| | 0.014-1.6474 0.01000.9757 -0.1658 -0.0279-0.0080 29 6.3000 7.2500 0.1053-0.9500 0.950-1.000| **| | 0.006-1.0005 0.01221.0123 -0.1110 0.0239-0.0467 30 5.4000 6.0600 0.1492-0.6600 0.944-0.699| *| | 0.006-0.6976 0.02441.0358 -0.1103 -0.09790.0847 31 6.1000 6.2385 0.1318-0.1385 0.946-0.146| | | 0.000-0.1457 0.01901.0401 -0.0203 -0.01680.0140 32 6.4000 6.3575 0.12140.0425 0.9480.0448| | | 0.0000.0446 0.01611.0374 0.0057 0.0044-0.0035 33 5.4000 6.8335 0.0962-1.4335 0.951-1.508| ***| | 0.012-1.5181 0.01010.9839 -0.1536 -0.05050.0180 34 7.3000 7.0715 0.09770.2285 0.9500.240| | | 0.0000.2393 0.01051.0303 0.0246 0.00010.0052 35 6.3000 6.0005 0.15540.2995 0.9430.318| | | 0.0010.3162 0.02641.0463 0.0521 0.0471-0.0411 36 5.4000 6.2385 0.1318-0.8385 0.946-0.886| *| | 0.008-0.8852 0.01901.0239 -0.1233 -0.10220.0849 37 7.1000 6.4170 0.11660.6830 0.9480.720| |* | 0.0040.7185 0.01491.0252 0.0884 0.0651-0.0507 38 8.7000 8.0235 0.17590.6765 0.9390.720| |* | 0.0090.7186 0.03391.0454 0.1346 -0.09450.1130 39 7.6000 7.3690 0.11290.2310 0.9490.243| | | 0.0000.2423 0.01401.0339 0.0288 -0.00980.0154 40 6.0000 6.5360 0.1083-0.5360 0.949-0.565| *| | 0.002-0.5627 0.01291.0273 -0.0642 -0.04170.0302 417.0000 6.9525 0.09560.0475 0.9510.0500| | | 0.0000.0497 0.01001.0310 0.0050 0.00080.0002 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 427.6000 6.8930 0.09560.7070 0.9510.744| |* | 0.0030.7420 0.01001.0194 0.0746 0.0186-0.0026 43 8.9000 7.7260 0.14411.1740 0.9441.243| |** | 0.0181.2466 0.02281.0118 0.1902 -0.11190.1424 44 7.6000 7.7855 0.1502-0.1855 0.944-0.197| | | 0.000-0.1956 0.02471.0458 -0.0311 0.0192-0.0240 45 5.5000 7.9045 0.1627-2.4045 0.941-2.554| *****| | 0.097-2.6301 0.02900.9159 -0.4547 0.3018-0.3681 46 7.4000 7.1905 0.10220.2095 0.9500.221| | | 0.0000.2195 0.01151.0315 0.0236 -0.00340.0084 47 7.1000 7.4285 0.1174-0.3285 0.948-0.346| | | 0.001-0.3449 0.01511.0338 -0.0427 0.0167-0.0248 48 7.6000 8.1425 0.1894-0.5425 0.936-0.579| *| | 0.007-0.5774 0.03931.0552 -0.1168 0.0857-0.1008 49 8.7000 7.3095 0.10891.3905 0.9491.465| |** | 0.0141.4737 0.01300.9894 0.1691 -0.04730.0812 50 8.6000 7.1310 0.09971.4690 0.9501.546| |*** | 0.0131.5572 0.01090.9822 0.1634 -0.01170.0466 51 5.4000 6.1790 0.1374-0.7790 0.945-0.824| *| | 0.007-0.8226 0.02071.0279 -0.1195 -0.10180.0859 52 5.7000 8.0830 0.1826-2.3830 0.938-2.541| *****| | 0.122-2.6158 0.03650.9244 -0.5093 0.3663-0.4340 53 8.7000 7.3095 0.10891.3905 0.9491.465| |** | 0.0141.4737 0.01300.9894 0.1691 -0.04730.0812 54 6.1000 6.2980 0.1264-0.1980 0.947-0.209| | | 0.000-0.2081 0.01751.0380 -0.0278 -0.02230.0182 55 7.3000 7.1310 0.09970.1690 0.9500.178| | | 0.0000.1770 0.01091.0313 0.0186 -0.00130.0053 56 7.7000 7.0715 0.09770.6285 0.9500.661| |* | 0.0020.6594 0.01051.0223 0.0678 0.00040.0142 57 9.0000 8.2615 0.20330.7385 0.9340.791| |* | 0.0150.7896 0.04531.0555 0.1719 -0.13080.1518 58 8.2000 7.1310 0.09971.0690 0.9501.125| |** | 0.0071.1266 0.01091.0055 0.1182 -0.00850.0337 59 7.1000 5.8815 0.16821.2185 0.9401.296| |** | 0.0271.3002 0.03101.0176 0.2325 0.2154-0.1914 60 7.9000 7.7855 0.15020.1145 0.9440.121| | | 0.0000.1207 0.02471.0463 0.0192 -0.01180.0148 61 6.6000 7.3095 0.1089-0.7095 0.949-0.748| *| | 0.004-0.7458 0.01301.0224 -0.0856 0.0239-0.0411 62 8.0000 6.6550 0.10181.3450 0.9501.416| |** | 0.0121.4233 0.01140.9906 0.1525 0.0823-0.0526 63 6.3000 6.7145 0.0993-0.4145 0.950-0.436| | | 0.001-0.4344 0.01081.0279 -0.0454 -0.02160.0124 64 6.0000 6.3575 0.1214-0.3575 0.948-0.377| | | 0.001-0.3756 0.01611.0345 -0.0481 -0.03710.0297 65 5.4000 6.1195 0.1432-0.7195 0.945-0.762| *| | 0.007-0.7601 0.02251.0318 -0.1152 -0.10040.0858 66 7.6000 7.6665 0.1383-0.0665 0.945-0.0703 | | | 0.000-0.0700 0.02091.0425 -0.0102 0.0057-0.0074 67 6.4000 7.4880 0.1222-1.0880 0.948-1.148| **| | 0.011-1.1501 0.01631.0100 -0.1483 0.0652-0.0924 68 6.1000 6.8930 0.0956-0.7930 0.951-0.834| *| | 0.004-0.8329 0.01001.0165 -0.0838 -0.02090.0029 69 5.2000 5.7625 0.1815-0.5625 0.938-0.600| *| | 0.007-0.5977 0.03611.0512 -0.1157 -0.10920.0983 70 6.6000 6.8335 0.0962-0.2335 0.951-0.246| | | 0.000-0.2445 0.01011.0299 -0.0247 -0.00810.0029 71 7.6000 7.1905 0.10220.4095 0.9500.431| | | 0.0010.4293 0.01151.0286 0.0462 -0.00670.0164 72 5.8000 5.8815 0.1682-0.0815 0.940-0.0867 | | | 0.000-0.0862 0.03101.0532 -0.0154 -0.01430.0127 73 7.9000 7.6070 0.13260.2930 0.9460.310| | | 0.0010.3082 0.01931.0388 0.0432 -0.02260.0300 74 8.6000 6.4765 0.11232.1235 0.9492.238| |**** | 0.0352.2859 0.01380.9319 0.2705 0.1884-0.1421 75 8.2000 6.9525 0.09561.2475 0.9511.312| |** | 0.0091.3173 0.01000.9951 0.1325 0.02230.0064 76 7.1000 6.6550 0.10180.4450 0.9500.468| | | 0.0010.4666 0.01141.0278 0.0500 0.0270-0.0172 77 6.4000 6.4170 0.1166-0.0170 0.948-0.0179 | | | 0.000-0.0179 0.01491.0362 -0.0022 -0.00160.0013 78 7.6000 7.3690 0.11290.2310 0.9490.243| | | 0.0000.2423 0.01401.0339 0.0288 -0.00980.0154 79 8.9000 8.2020 0.19630.6980 0.9350.747| |* | 0.0120.7448 0.04221.0536 0.1564 -0.11700.1366 80 5.7000 6.1195 0.1432-0.4195 0.945-0.444| | | 0.002-0.4423 0.02251.0400 -0.0670 -0.05840.0499 81 7.1000 6.5360 0.10830.5640 0.9490.594| |* | 0.0020.5922 0.01291.0266 0.0676 0.0439-0.0318 82 7.4000 6.5955 0.10480.8045 0.9500.847| |* | 0.0040.8459 0.01201.0181 0.0934 0.0558-0.0384 83 6.6000 6.0005 0.15540.5995 0.9430.636| |* | 0.0050.6340 0.02641.0398 0.1045 0.0943-0.0824 84 5.0000 5.8220 0.1748-0.8220 0.939-0.875| *| | 0.013-0.8741 0.03351.0396 -0.1627 -0.15220.1362 85 8.2000 7.6070 0.13260.5930 0.9460.627| |* | 0.0040.6248 0.01931.0325 0.0876 -0.04570.0608 86 5.2000 6.3575 0.1214-1.1575 0.948-1.221| **| | 0.012-1.2246 0.01611.0061 -0.1568 -0.12110.0967 87 5.2000 5.4650 0.2163-0.2650 0.931-0.285| | | 0.002-0.2835 0.05131.0741 -0.0659 -0.06400.0591 88 8.2000 7.6665 0.13830.5335 0.9450.564| |* | 0.0030.5624 0.02091.0358 0.0823 -0.04580.0595 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 897.3000 6.8930 0.09560.4070 0.9510.428| | | 0.0010.4264 0.01001.0272 0.0429 0.0107-0.0015 90 8.2000 7.8450 0.15640.3550 0.9420.377| | | 0.0020.3750 0.02681.0458 0.0622 -0.03990.0493 91 7.4000 6.1195 0.14321.2805 0.9451.356| |** | 0.0211.3615 0.02251.0054 0.2064 0.1798-0.1537 92 4.8000 5.2270 0.2452-0.4270 0.923-0.462| | | 0.008-0.4606 0.06591.0879 -0.1223 -0.12030.1126 93 7.6000 6.8335 0.09620.7665 0.9510.806| |* | 0.0030.8049 0.01011.0175 0.0815 0.0268-0.0096 94 8.9000 8.3210 0.21030.5790 0.9320.621| |* | 0.0100.6193 0.04851.0643 0.1398 -0.10790.1245 95 7.7000 6.4170 0.11661.2830 0.9481.353| |** | 0.0141.3589 0.01490.9978 0.1671 0.1232-0.0959 96 7.3000 6.8335 0.09620.4665 0.9510.491| | | 0.0010.4889 0.01011.0261 0.0495 0.0163-0.0058 97 6.3000 6.6550 0.1018-0.3550 0.950-0.374| | | 0.001-0.3721 0.01141.0295 -0.0399 -0.02150.0138 98 5.4000 5.5840 0.2021-0.1840 0.934-0.197| | | 0.001-0.1961 0.04481.0677 -0.0425 -0.04090.0374 99 6.4000 6.8335 0.0962-0.4335 0.951-0.456| | | 0.001-0.4542 0.01011.0268 -0.0460 -0.01510.0054 100 6.4000 6.7145 0.0993-0.3145 0.950-0.331| | | 0.001-0.3295 0.01081.0296 -0.0344 -0.01630.0094 Sum of Residuals 0 Sum of Squared Residuals 89.44959 Predicted Residual SS (PRESS) 92.99072 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG Procedure Number of Observations Read 100 Number of Observations Used 100 Descriptive Statistics Variable SumMeanUncorrected SS VarianceStandard Deviation Label Intercept 100.00000 1.00000 100.00000 00Intercept X6 781.00000 7.81000 6292.620001.949601.39628X6 - Product Quality X7 367.20000 3.67200 1396.940000.490720.70052X7 - E-Commerce X8 536.50000 5.36500 3110.210002.342301.53046X8 - Technical Support X9 544.20000 5.44200 3106.100001.460241.20840X9 - Complaint Resolution X10 401.00000 4.01000 1733.740001.270001.12694X10 - Advertizing X11 580.50000 5.80500 3541.070001.729971.31529X11 - Product Line X12 512.30000 5.12300 2738.350001.149871.07232X12 - Salesforce Image X13 697.40000 6.97400 5100.000002.387201.54506X13 - Competitive Pricing X14 604.30000 6.04300 3718.310000.671970.81974X14 - Warranty & Claims X15 515.00000 5.15000 2872.940002.229191.49305X15 - New Products X16 427.80000 4.27800 1915.540000.862740.92884X16 - Order & Billing X17 461.00000 4.61000 2269.200001.454441.20600X17 - Price Flexibility X18 388.60000 3.88600 1563.500000.539400.73444X18 - Delivery Speed X19 691.80000 6.91800 4926.500001.420481.19184X19 - Satisfaction Correlation Variable Label X6X7X8X9X10 X11X12X13X14X15X16X17X18X19 X6 X6 - Product Quality 1.0000-0.1372 0.09560.1064-0.0535 0.4775-0.1518 -0.4013 0.08830.02700.1043-0.4931 0.02770.4863 X7 X7 - E-Commerce -0.13721.00000.00090.14020.4299-0.0527 0.79150.22950.0519-0.0274 0.15610.27070.19160.2827 X8 X8 - Technical Support 0.09560.00091.00000.0967-0.0629 0.19260.0170-0.2708 0.7972-0.0736 0.0801-0.1861 0.02540.1126 X9 X9 - Complaint Resolution 0.10640.14020.09671.00000.19690.56140.2298-0.1280 0.14040.05940.75690.39450.86510.6033 X10 X10 - Advertizing -0.05350.4299-0.0629 0.19691.0000-0.0116 0.54220.13420.01080.08420.18420.33360.27590.3047 X11 X11 - Product Line 0.4775-0.0527 0.19260.5614-0.0116 1.0000-0.0613 -0.4949 0.27310.04620.4244-0.3780 0.60190.5505 X12 X12 - Salesforce Image -0.15180.79150.01700.22980.5422-0.0613 1.00000.26460.10750.03160.19510.35220.27160.5002 X13 X13 - Competitive Pricing -0.40130.2295-0.2708 -0.1280 0.1342-0.4949 0.26461.0000-0.2450 0.0232-0.1146 0.4711-0.0729 -0.2083 X14 X14 - Warranty & Claims 0.08830.05190.79720.14040.01080.27310.1075-0.2450 1.00000.03520.1971-0.1703 0.10940.1775 X15 X15 - New Products 0.0270-0.0274 -0.0736 0.05940.08420.04620.03160.02320.03521.00000.06850.09410.10570.0709 X16 X16 - Order & Billing 0.10430.15610.08010.75690.18420.42440.1951-0.1146 0.19710.06851.00000.40700.75100.5217 X17 X17 - Price Flexibility -0.49310.2707-0.1861 0.39450.3336-0.3780 0.35220.4711-0.1703 0.09410.40701.00000.49670.0560 X18 X18 - Delivery Speed 0.02770.19160.02540.86510.27590.60190.2716-0.0729 0.10940.10570.75100.49671.00000.5770 X19 X19 - Satisfaction 0.48630.28270.11260.60330.30470.55050.5002-0.2083 0.17750.07090.52170.05600.57701.0000 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] Stepwise Selection: Step 5 Variable X11 Entered: R-Square = 0.7908 and C(p) = 3.7320 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 Analysis of Variance Source DFSum of Squares Mean Square F Value Pr SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Output Statistics Obs Dependent Variable Predicted Value Std Error Mean Predict ResidualStd Error Residual Student Residual -2-1 0 1 2 Cook's DRStudent Hat Diag HCov Ratio DFFITS DFBETAS Intercept X6X7X9X11 X12 1 8.2000 7.7456 0.11560.4544 0.5470.830| |* | 0.0050.8287 0.04271.0657 0.1749 -0.05190.1015-0.0358 0.0757-0.1176 0.0597 2 5.7000 6.8253 0.1675-1.1253 0.534-2.108| ****| | 0.073-2.1482 0.08960.8759 -0.6741 -0.10070.1253-0.0605 -0.2733-0.1396 0.3521 3 8.9000 8.3976 0.14100.5024 0.5410.928| |* | 0.0100.9272 0.06351.0775 0.2415 -0.05440.0327-0.1454 -0.0941 0.12120.1736 4 4.8000 5.3217 0.1154-0.5217 0.547-0.953| *| | 0.007-0.9525 0.04251.0506 -0.2007 -0.15920.09890.02470.1186-0.0404 0.0019 5 7.1000 6.7531 0.08800.3469 0.5530.628| |* | 0.0020.6258 0.02471.0661 0.0997 0.00240.04340.0053-0.0413 0.0102-0.0135 6 4.7000 5.0049 0.1242-0.3049 0.546-0.559| *| | 0.003-0.5569 0.04931.0994 -0.1268 -0.11390.04020.02120.01630.02550.0313 7 5.7000 5.2676 0.17570.4324 0.5310.814| |* | 0.0120.8125 0.09861.1338 0.2688 0.11250.0436-0.0308 -0.0888-0.1305 0.0502 8 6.3000 5.8720 0.12470.4280 0.5450.785| |* | 0.0050.7831 0.04971.0786 0.1790 0.1124-0.0289 -0.0665 0.0338-0.1023 0.0357 9 7.0000 7.1489 0.1319-0.1489 0.544-0.274| | | 0.001-0.2726 0.05561.1236 -0.0661 -0.01990.04150.0272-0.0192 -0.0079-0.0240 10 5.5000 6.6911 0.1134-1.1911 0.548-2.174| ****| | 0.034-2.2191 0.04110.8159 -0.4593 0.01360.2035-0.2840 -0.1117-0.0135 0.1858 11 7.4000 7.0066 0.10080.3934 0.5500.715| |* | 0.0030.7130 0.03241.0666 0.1306 0.01700.0021-0.0403 -0.0791 0.07810.0282 12 6.0000 5.9406 0.15020.0594 0.5390.110| | | 0.0000.1096 0.07201.1482 0.0305 0.0033-0.0068 0.0139-0.0109 -0.0026-0.0015 13 8.4000 8.5382 0.2067-0.1382 0.520-0.266| | | 0.002-0.2645 0.13651.2293 -0.1052 0.0780-0.0392 -0.0810-0.0268 0.01050.0400 14 7.6000 7.5564 0.15200.0436 0.5380.0810| | | 0.0000.0806 0.07381.1507 0.0227 -0.0065-0.0015 0.0069-0.0103 0.0176-0.0042 15 8.0000 7.2562 0.13500.7438 0.5431.370| |** | 0.0191.3764 0.05821.0032 0.3423 -0.0399-0.1981 0.14280.07680.1170-0.0769 16 6.6000 7.1988 0.1315-0.5988 0.544-1.101| **| | 0.012-1.1024 0.05521.0440 -0.2665 0.01900.0113-0.0641 -0.0847-0.0755 0.1443 17 6.4000 6.1096 0.11930.2904 0.5470.531| |* | 0.0020.5293 0.04551.0971 0.1155 0.0417-0.0795 0.04310.02930.0065-0.0469 18 7.4000 6.9914 0.13780.4086 0.5420.754| |* | 0.0060.7518 0.06061.0946 0.1910 0.0160-0.1170 0.04650.08870.0246-0.0462 19 6.8000 6.8730 0.1373-0.0730 0.542-0.135| | | 0.000-0.1338 0.06021.1333 -0.0339 -0.01470.02250.0168-0.0069 -0.0045-0.0132 20 7.6000 8.7986 0.1577-1.1986 0.537 -2.233| ****| | 0.072-2.2823 0.07950.8352 -0.6706 0.3935-0.3995 0.0781-0.2259 0.3197-0.3052 21 5.4000 5.4666 0.1260-0.0666 0.545-0.122| | | 0.000-0.1215 0.05081.1222 -0.0281 -0.01760.0180-0.0054 -0.0047 0.00570.0080 22 9.9000 9.3887 0.22990.5113 0.5101.003| |** | 0.0341.0026 0.16891.2029 0.4520 -0.31430.05960.1549-0.1664 0.22510.0911 23 7.0000 7.0632 0.1072-0.0632 0.549-0.115| | | 0.000-0.1146 0.03671.1060 -0.0224 0.00130.0025-0.0030 0.0125-0.0167 0.0022 24 8.6000 8.3195 0.16870.2805 0.5330.526| |* | 0.0050.5239 0.09101.1524 0.1657 -0.00390.0405-0.1149 0.0670-0.0118 0.0610 25 4.8000 5.8841 0.1105-1.0841 0.548-1.977| ***| | 0.026-2.0082 0.03900.8600 -0.4044 -0.17420.2796-0.1398 0.1535-0.1356 0.0823 26 6.6000 6.4427 0.13850.1573 0.5420.290| | | 0.0010.2888 0.06131.1298 0.0738 0.0214-0.0013 -0.0076 0.0491-0.0558 -0.0029 27 6.3000 6.7771 0.1207-0.4771 0.546-0.873| *| | 0.006-0.8722 0.04661.0650 -0.1928 -0.03090.0352-0.0113 0.0214-0.1061 0.0733 28 5.4000 5.9021 0.1033-0.5021 0.550-0.913| *| | 0.005-0.9124 0.03411.0464 -0.1714 -0.08760.0179-0.0287 -0.0824 0.09020.0904 29 6.3000 6.8409 0.1200-0.5409 0.546-0.990| *| | 0.008-0.9897 0.04601.0496 -0.2173 -0.03000.0357-0.0148 0.0023-0.1071 0.0888 30 5.4000 5.7254 0.1023-0.3254 0.550-0.592| *| | 0.002-0.5895 0.03341.0787 -0.1096 -0.0459-0.0214-0.0262 0.02080.05020.0340 31 6.1000 6.1073 0.1281-0.007275 0.545-0.0134 | | | 0.000-0.0133 0.05241.1252 -0.0031 -0.00150.00190.00040.0023-0.0023 -0.0003 32 6.4000 6.0650 0.11720.3350 0.5470.612| |* | 0.0030.6103 0.04391.0888 0.1308 0.08080.0172-0.0721 -0.0137-0.0267 0.0125 33 5.4000 6.1557 0.0777-0.7557 0.554-1.364| **| | 0.006-1.3703 0.01930.9644 -0.1922 -0.10020.0820-0.0461 -0.0311 0.03830.0684 34 7.3000 6.6876 0.11140.6124 0.5481.117| |** | 0.0091.1185 0.03961.0247 0.2272 0.03830.0922-0.0276 0.1364-0.1837 -0.0294 35 6.3000 7.1090 0.1794-0.8090 0.530-1.527| ***| | 0.045-1.5377 0.10281.0223 -0.5205 -0.08680.15880.23920.3571-0.2245 -0.3917 36 5.4000 5.4074 0.1607-0.007362 0.536-0.0137 | | | 0.000-0.0137 0.08251.1621 -0.0041 -0.0009-0.0004-0.0022 0.0007-0.0003 0.0033 37 7.1000 6.7531 0.08800.3469 0.5530.628| |* | 0.0020.6258 0.02471.0661 0.0997 0.00240.04340.0053-0.0413 0.0102-0.0135 38 8.7000 8.6152 0.12740.0848 0.5450.156| | | 0.0000.1548 0.05191.1229 0.0362 -0.02630.01500.01060.01590.0023-0.0059 39 7.6000 7.0806 0.11540.5194 0.5470.949| |* | 0.0070.9483 0.04261.0512 0.2000 -0.01570.09290.01260.1468-0.1610 -0.0407 40 6.0000 6.2277 0.1402-0.2277 0.542-0.420| | | 0.002-0.4185 0.06281.1249 -0.1083 -0.00290.0178-0.0565 -0.0006 0.03530.0166 417.0000 7.0804 0.1105-0.0804 0.548-0.147| | | 0.000-0.1458 0.03901.1081 -0.0294 -0.0013-0.0154 0.0094-0.0126 0.0222-0.0061 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 427.6000 7.3862 0.09180.2138 0.5520.387| | | 0.0010.3856 0.02691.0853 0.0641 -0.02840.03800.0230-0.0049 0.0023-0.0175 43 8.9000 8.3562 0.16470.5438 0.5351.017| |** | 0.0161.0172 0.08671.0925 0.3133 -0.23400.13730.21730.1080-0.0584 -0.1051 44 7.6000 7.7918 0.1827-0.1918 0.529-0.363| | | 0.003-0.3610 0.10661.1836 -0.1247 0.01520.0598-0.0041 -0.0236-0.0065-0.0432 45 5.5000 6.6906 0.1681-1.1906 0.534-2.231| ****| | 0.082-2.2806 0.09030.8456 -0.7185 -0.17620.15850.0199-0.2876 -0.1323 0.3257 46 7.4000 6.5767 0.12290.8233 0.5461.508| |*** | 0.0191.5189 0.04830.9672 0.3421 0.0824-0.2770 0.0739-0.0416 0.1815-0.0366 47 7.1000 7.1843 0.2095-0.0843 0.519-0.162| | | 0.001-0.1617 0.14021.2381 -0.0653 0.0261-0.0400 -0.0426-0.0338 0.03730.0424 48 7.6000 7.4039 0.15320.1961 0.5380.364| | | 0.0020.3627 0.07501.1430 0.1033 0.0146-0.0477 -0.0249 0.0614-0.0149 0.0208 49 8.7000 9.3181 0.1739-0.6181 0.532-1.162| **| | 0.024-1.1647 0.09661.0821 -0.3809 0.1692-0.1589 0.22390.0449-0.0479 -0.3054 50 8.6000 7.6860 0.09080.9140 0.5521.656| |*** | 0.0121.6714 0.02630.9169 0.2749 -0.0566-0.0669-0.0569-0.0920 0.17860.1254 51 5.4000 5.6993 0.0903-0.2993 0.552-0.542| *| | 0.001-0.5400 0.02611.0744 -0.0883 -0.06020.0340-0.0077 0.03750.00020.0126 52 5.7000 6.8891 0.1728-1.1891 0.532-2.235| ****| | 0.088-2.2842 0.09540.8495 -0.7417 -0.09550.1236-0.0691 -0.3436-0.1175 0.3889 53 8.7000 8.0587 0.15070.6413 0.5391.190| |** | 0.0181.1929 0.07261.0496 0.3337 0.00760.0682-0.2586 -0.0053 0.07220.1743 54 6.1000 6.1392 0.1237-0.0392 0.546-0.0718 | | | 0.000-0.0714 0.04891.1207 -0.0162 -0.00770.00980.00210.0114-0.0120 -0.0015 55 7.3000 6.7195 0.11510.5805 0.5471.060| |** | 0.0081.0610 0.04231.0359 0.2231 0.03370.0898-0.0252 0.1414-0.1816 -0.0309 56 7.7000 7.8927 0.0875-0.1927 0.553-0.349| | | 0.001-0.3470 0.02441.0845 -0.0549 0.0298-0.0357 0.0043-0.0002 0.0021-0.0142 57 9.0000 8.5119 0.15920.4881 0.5360.910| |* | 0.0120.9093 0.08101.1002 0.2699 -0.1540-0.0410 0.12070.09910.0421-0.0191 58 8.2000 7.3381 0.07960.8619 0.5541.557| |*** | 0.0081.5686 0.02030.9305 0.2255 0.0164-0.0836 -0.0854-0.0468 0.12610.0957 59 7.1000 6.3550 0.18600.7450 0.5281.412| |** | 0.0411.4195 0.11051.0540 0.5003 -0.12820.26400.3304-0.1329 -0.0667-0.2574 60 7.9000 7.2591 0.18880.6409 0.5271.217| |** | 0.0321.2201 0.11391.0939 0.4374 -0.04730.25250.02320.3112-0.2707 -0.1764 61 6.6000 6.9755 0.1246-0.3755 0.545-0.689| *| | 0.004-0.6866 0.04961.0884 -0.1569 -0.00050.0173-0.0350 0.0008-0.0791 0.0759 62 8.0000 7.3510 0.10700.6490 0.5491.182| |** | 0.0091.1845 0.03651.0116 0.2307 -0.02950.1231-0.0738 0.0063-0.1192 0.1140 63 6.3000 6.6361 0.1220-0.3361 0.546-0.616| *| | 0.003-0.6135 0.04751.0927 -0.1371 0.0223-0.0861 -0.0638-0.0436 0.09420.0637 64 6.0000 5.6628 0.14150.3372 0.5410.623| |* | 0.0040.6210 0.06401.1112 0.1623 0.11450.0071-0.0870 0.0050-0.0484 0.0030 65 5.4000 5.6305 0.0950-0.2305 0.551-0.418| | | 0.001-0.4162 0.02881.0857 -0.0717 -0.04960.0307-0.0054 0.0342-0.0043 0.0086 66 7.6000 7.1488 0.13030.4512 0.5440.829| |* | 0.0070.8280 0.05431.0789 0.1983 0.0499-0.1219 -0.0629 0.06480.01080.0658 67 6.4000 6.2372 0.12760.1628 0.5450.299| | | 0.0010.2975 0.05201.1184 0.0697 0.0205-0.0423 0.02550.0298-0.0043 -0.0299 68 6.1000 5.7796 0.11580.3204 0.5470.585| |* | 0.0030.5833 0.04291.0899 0.1234 0.0759-0.1007 0.01700.00040.0220-0.0298 69 5.2000 5.4758 0.1129-0.2758 0.548-0.503| *| | 0.002-0.5012 0.04071.0937 -0.1033 -0.0527-0.0107-0.0143 0.04200.03010.0216 70 6.6000 6.1875 0.11220.4125 0.5480.753| |* | 0.0040.7508 0.04021.0714 0.1537 0.0703-0.0162 -0.0255 0.0598-0.1035 0.0095 71 7.6000 8.6391 0.1502-1.0391 0.539-1.928| ***| | 0.048-1.9569 0.07210.9020 -0.5455 0.3108-0.3200 0.0765-0.0828 0.2066-0.2888 72 5.8000 5.7531 0.15900.0469 0.5360.0875| | | 0.0000.0870 0.08081.1594 0.0258 0.0137-0.0147 -0.0053-0.0203 0.01860.0039 73 7.9000 7.3081 0.10650.5919 0.5491.078| |** | 0.0071.0786 0.03621.0268 0.2091 -0.0173-0.1147 0.04640.05420.0490-0.0014 74 8.6000 8.8716 0.2024-0.2716 0.522-0.521| *| | 0.007-0.5187 0.13081.2057 -0.2012 0.0575-0.0559 0.10920.1049-0.0726 -0.1603 75 8.2000 7.6180 0.10730.5820 0.5491.060| |** | 0.0071.0607 0.03681.0299 0.2073 -0.05540.1205-0.0498 0.0497-0.1218 0.0881 76 7.1000 7.5947 0.1270-0.4947 0.545-0.908| *| | 0.007-0.9071 0.05151.0663 -0.2114 0.0235-0.1437 0.10740.01980.0420-0.0821 77 6.4000 6.2965 0.07890.1035 0.5540.187| | | 0.0000.1858 0.01991.0855 0.0265 0.01010.0052-0.0005 -0.0023-0.0131-0.0006 78 7.6000 7.6414 0.1005-0.0414 0.550-0.0752 | | | 0.000-0.0748 0.03231.1014 -0.0137 0.0070-0.0087 -0.0051-0.0056 0.00350.0051 79 8.9000 9.1257 0.1451-0.2257 0.540-0.418| | | 0.002-0.4159 0.06731.1306 -0.1117 0.0519-0.0346 0.0523-0.0482 -0.0016-0.0538 80 5.7000 6.8033 0.1417-1.1033 0.541-2.039| ****| | 0.047-2.0741 0.06410.8686 -0.5430 -0.19010.09990.36670.3035-0.1111 -0.4220 81 7.1000 7.5309 0.1287-0.4309 0.544-0.792| *| | 0.006-0.7899 0.05291.0815 -0.1867 0.0165-0.1219 0.09520.03480.0260-0.0761 82 7.4000 7.0385 0.09720.3615 0.5510.656| |* | 0.0020.6541 0.03021.0696 0.1154 0.01390.0033-0.0363 -0.0653 0.06720.0240 83 6.6000 6.1335 0.11100.4665 0.5480.851| |* | 0.0050.8495 0.03941.0597 0.1720 0.07480.0305-0.0461 -0.0967 0.02560.0031 84 5.0000 5.4052 0.1488-0.4052 0.539-0.751| *| | 0.007-0.7496 0.07081.1067 -0.2069 -0.13330.00640.07800.02870.1046-0.0535 85 8.2000 7.2992 0.13450.9008 0.5431.659| |*** | 0.0281.6745 0.05780.9469 0.4146 0.1275-0.1243 -0.2568 0.07460.13110.0990 86 5.2000 5.7947 0.1042-0.5947 0.550-1.082| **| | 0.007-1.0829 0.03471.0246 -0.2052 -0.0861-0.0461-0.0414-0.0291 0.13690.0770 87 5.2000 4.6795 0.17110.5205 0.5330.977| |* | 0.0160.9769 0.09351.1064 0.3138 0.2279-0.2092 -0.0134-0.2028 0.09830.0166 88 8.2000 7.3311 0.13570.8689 0.5431.601| |*** | 0.0271.6145 0.05880.9598 0.4036 0.1188-0.1164 -0.2461 0.09000.11560.0909 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 897.3000 7.0741 0.08420.2259 0.5530.408| | | 0.0010.4066 0.02261.0794 0.0619 -0.01550.03510.02050.0042-0.0078 -0.0251 908.2000 8.1668 0.19370.0332 0.5250.0633| | | 0.0000.0629 0.11991.2112 0.0232 -0.0066-0.0088 0.00380.00350.00210.0071 91 7.4000 7.2553 0.12390.1447 0.5460.265| | | 0.0010.2639 0.04911.1163 0.0599 -0.00700.0150-0.0106 -0.0454 0.02570.0232 92 4.8000 4.6096 0.18280.1904 0.5290.360| | | 0.0030.3584 0.10681.1839 0.1239 0.03670.00700.0713-0.0451 -0.0306-0.0606 93 7.6000 7.4926 0.15790.1074 0.5370.200| | | 0.0010.1991 0.07961.1556 0.0586 -0.0151-0.0045 0.0168-0.0301 0.0464-0.0093 94 8.9000 9.1895 0.1508-0.2895 0.539-0.537| *| | 0.004-0.5353 0.07261.1288 -0.1498 0.0698-0.0469 0.0665-0.0742 0.0052-0.0664 95 7.7000 7.5418 0.10990.1582 0.5490.288| | | 0.0010.2870 0.03861.1032 0.0575 -0.01680.0230-0.0067 -0.0348 0.01930.0208 96 7.3000 7.1749 0.13290.1251 0.5430.230| | | 0.0010.2290 0.05641.1262 0.0560 -0.02710.01560.0459-0.0036 -0.0009-0.0254 97 6.3000 6.2439 0.09010.0561 0.5520.102| | | 0.0000.1011 0.02591.0939 0.0165 0.00740.0028-0.0021 0.0046-0.0114 -0.0013 98 5.4000 5.0565 0.18410.3435 0.5280.650| |* | 0.0090.6482 0.10831.1638 0.2258 0.06410.00250.0992-0.1150 0.0650-0.1364 99 6.4000 7.8012 0.1264-1.4012 0.545-2.571| *****| | 0.059-2.6521 0.05100.7255 -0.6150 0.2836-0.1077 -0.1251 0.10080.0399-0.2284 100 6.4000 6.5922 0.1249-0.1922 0.545-0.353| | | 0.001-0.3509 0.04981.1133 -0.0803 -0.0269-0.0281 0.0399-0.0247 0.0557-0.0199 Sum of Residuals 0 Sum of Squared Residuals 29.42211 Predicted Residual SS (PRESS) 33.53338 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG Procedure Number of Observations Read 100 Number of Observations Used 100 Descriptive Statistics Variable SumMeanUncorrected SS VarianceStandard Deviation Label Intercept 100.00000 1.00000 100.00000 00Intercept X6 781.00000 7.81000 6292.620001.949601.39628X6 - Product Quality X7 367.20000 3.67200 1396.940000.490720.70052X7 - E-Commerce X9 544.20000 5.44200 3106.100001.460241.20840X9 - Complaint Resolution X11 580.50000 5.80500 3541.070001.729971.31529X11 - Product Line X12 512.30000 5.12300 2738.350001.149871.07232X12 - Salesforce Image X19 691.80000 6.91800 4926.500001.420481.19184X19 - Satisfaction Correlation Variable Label X6X7X9X11 X12X19 X6 X6 - Product Quality 1.0000-0.1372 0.10640.4775-0.1518 0.4863 X7 X7 - E-Commerce -0.13721.00000.1402-0.0527 0.79150.2827 X9 X9 - Complaint Resolution 0.10640.14021.0000 0.56140.22980.6033 X11 X11 - Product Line 0.4775-0.0527 0.56141.0000-0.0613 0.5505 X12 X12 - Salesforce Image -0.15180.79150.2298-0.0613 1.00000.5002 X19 X19 - Satisfaction 0.48630.28270.6033 0.55050.50021.0000 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 Analysis of Variance Source DFSum of Squares Mean Square F Value Pr SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Output Statistics Obs Dependent Variable Predicted Value Std Error Mean Predict ResidualStd Error Residual Student Residual -2-1 0 1 2 Cook's DRStudent Hat Diag HCov Ratio DFFITS DFBETAS Intercept X6X7X9X11 X12 1 8.2000 7.7456 0.11560.4544 0.5470.830| |* | 0.0050.8287 0.04271.0657 0.1749 -0.05190.1015-0.0358 0.0757-0.1176 0.0597 2 5.7000 6.8253 0.1675-1.1253 0.534-2.108| ****| | 0.073-2.1482 0.08960.8759 -0.6741 -0.10070.1253-0.0605 -0.2733-0.1396 0.3521 3 8.9000 8.3976 0.14100.5024 0.5410.928| |* | 0.0100.9272 0.06351.0775 0.2415 -0.05440.0327-0.1454 -0.0941 0.12120.1736 4 4.8000 5.3217 0.1154-0.5217 0.547-0.953| *| | 0.007-0.9525 0.04251.0506 -0.2007 -0.15920.09890.02470.1186-0.0404 0.0019 5 7.1000 6.7531 0.08800.3469 0.5530.628| |* | 0.0020.6258 0.02471.0661 0.0997 0.00240.04340.0053-0.0413 0.0102-0.0135 6 4.7000 5.0049 0.1242-0.3049 0.546-0.559| *| | 0.003-0.5569 0.04931.0994 -0.1268 -0.11390.04020.02120.01630.02550.0313 7 5.7000 5.2676 0.17570.4324 0.5310.814| |* | 0.0120.8125 0.09861.1338 0.2688 0.11250.0436-0.0308 -0.0888-0.1305 0.0502 8 6.3000 5.8720 0.12470.4280 0.5450.785| |* | 0.0050.7831 0.04971.0786 0.1790 0.1124-0.0289 -0.0665 0.0338-0.1023 0.0357 9 7.0000 7.1489 0.1319-0.1489 0.544-0.274| | | 0.001-0.2726 0.05561.1236 -0.0661 -0.01990.04150.0272-0.0192 -0.0079-0.0240 10 5.5000 6.6911 0.1134-1.1911 0.548-2.174| ****| | 0.034-2.2191 0.04110.8159 -0.4593 0.01360.2035-0.2840 -0.1117-0.0135 0.1858 11 7.4000 7.0066 0.10080.3934 0.5500.715| |* | 0.0030.7130 0.03241.0666 0.1306 0.01700.0021-0.0403 -0.0791 0.07810.0282 12 6.0000 5.9406 0.15020.0594 0.5390.110| | | 0.0000.1096 0.07201.1482 0.0305 0.0033-0.0068 0.0139-0.0109 -0.0026-0.0015 13 8.4000 8.5382 0.2067-0.1382 0.520-0.266| | | 0.002-0.2645 0.13651.2293 -0.1052 0.0780-0.0392 -0.0810-0.0268 0.01050.0400 14 7.6000 7.5564 0.15200.0436 0.5380.0810| | | 0.0000.0806 0.07381.1507 0.0227 -0.0065-0.0015 0.0069-0.0103 0.0176-0.0042 15 8.0000 7.2562 0.13500.7438 0.5431.370| |** | 0.0191.3764 0.05821.0032 0.3423 -0.0399-0.1981 0.14280.07680.1170-0.0769 16 6.6000 7.1988 0.1315-0.5988 0.544-1.101| **| | 0.012-1.1024 0.05521.0440 -0.2665 0.01900.0113-0.0641 -0.0847-0.0755 0.1443 17 6.4000 6.1096 0.11930.2904 0.5470.531| |* | 0.0020.5293 0.04551.0971 0.1155 0.0417-0.0795 0.04310.02930.0065-0.0469 18 7.4000 6.9914 0.13780.4086 0.5420.754| |* | 0.0060.7518 0.06061.0946 0.1910 0.0160-0.1170 0.04650.08870.0246-0.0462 19 6.8000 6.8730 0.1373-0.0730 0.542-0.135| | | 0.000-0.1338 0.06021.1333 -0.0339 -0.01470.02250.0168-0.0069 -0.0045-0.0132 20 7.6000 8.7986 0.1577-1.1986 0.537 -2.233| ****| | 0.072-2.2823 0.07950.8352 -0.6706 0.3935-0.3995 0.0781-0.2259 0.3197-0.3052 21 5.4000 5.4666 0.1260-0.0666 0.545-0.122| | | 0.000-0.1215 0.05081.1222 -0.0281 -0.01760.0180-0.0054 -0.0047 0.00570.0080 22 9.9000 9.3887 0.22990.5113 0.5101.003| |** | 0.0341.0026 0.16891.2029 0.4520 -0.31430.05960.1549-0.1664 0.22510.0911 23 7.0000 7.0632 0.1072-0.0632 0.549-0.115| | | 0.000-0.1146 0.03671.1060 -0.0224 0.00130.0025-0.0030 0.0125-0.0167 0.0022 24 8.6000 8.3195 0.16870.2805 0.5330.526| |* | 0.0050.5239 0.09101.1524 0.1657 -0.00390.0405-0.1149 0.0670-0.0118 0.0610 25 4.8000 5.8841 0.1105-1.0841 0.548-1.977| ***| | 0.026-2.0082 0.03900.8600 -0.4044 -0.17420.2796-0.1398 0.1535-0.1356 0.0823 26 6.6000 6.4427 0.13850.1573 0.5420.290| | | 0.0010.2888 0.06131.1298 0.0738 0.0214-0.0013 -0.0076 0.0491-0.0558 -0.0029 27 6.3000 6.7771 0.1207-0.4771 0.546-0.873| *| | 0.006-0.8722 0.04661.0650 -0.1928 -0.03090.0352-0.0113 0.0214-0.1061 0.0733 28 5.4000 5.9021 0.1033-0.5021 0.550-0.913| *| | 0.005-0.9124 0.03411.0464 -0.1714 -0.08760.0179-0.0287 -0.0824 0.09020.0904 29 6.3000 6.8409 0.1200-0.5409 0.546-0.990| *| | 0.008-0.9897 0.04601.0496 -0.2173 -0.03000.0357-0.0148 0.0023-0.1071 0.0888 30 5.4000 5.7254 0.1023-0.3254 0.550-0.592| *| | 0.002-0.5895 0.03341.0787 -0.1096 -0.0459-0.0214-0.0262 0.02080.05020.0340 31 6.1000 6.1073 0.1281-0.007275 0.545-0.0134 | | | 0.000-0.0133 0.05241.1252 -0.0031 -0.00150.00190.00040.0023-0.0023 -0.0003 32 6.4000 6.0650 0.11720.3350 0.5470.612| |* | 0.0030.6103 0.04391.0888 0.1308 0.08080.0172-0.0721 -0.0137-0.0267 0.0125 33 5.4000 6.1557 0.0777-0.7557 0.554-1.364| **| | 0.006-1.3703 0.01930.9644 -0.1922 -0.10020.0820-0.0461 -0.0311 0.03830.0684 34 7.3000 6.6876 0.11140.6124 0.5481.117| |** | 0.0091.1185 0.03961.0247 0.2272 0.03830.0922-0.0276 0.1364-0.1837 -0.0294 35 6.3000 7.1090 0.1794-0.8090 0.530-1.527| ***| | 0.045-1.5377 0.10281.0223 -0.5205 -0.08680.15880.23920.3571-0.2245 -0.3917 36 5.4000 5.4074 0.1607-0.007362 0.536-0.0137 | | | 0.000-0.0137 0.08251.1621 -0.0041 -0.0009-0.0004-0.0022 0.0007-0.0003 0.0033 37 7.1000 6.7531 0.08800.3469 0.5530.628| |* | 0.0020.6258 0.02471.0661 0.0997 0.00240.04340.0053-0.0413 0.0102-0.0135 38 8.7000 8.6152 0.12740.0848 0.5450.156| | | 0.0000.1548 0.05191.1229 0.0362 -0.02630.01500.01060.01590.0023-0.0059 39 7.6000 7.0806 0.11540.5194 0.5470.949| |* | 0.0070.9483 0.04261.0512 0.2000 -0.01570.09290.01260.1468-0.1610 -0.0407 40 6.0000 6.2277 0.1402-0.2277 0.542-0.420| | | 0.002-0.4185 0.06281.1249 -0.1083 -0.00290.0178-0.0565 -0.0006 0.03530.0166 417.0000 7.0804 0.1105-0.0804 0.548-0.147| | | 0.000-0.1458 0.03901.1081 -0.0294 -0.0013-0.0154 0.0094-0.0126 0.0222-0.0061 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 427.6000 7.3862 0.09180.2138 0.5520.387| | | 0.0010.3856 0.02691.0853 0.0641 -0.02840.03800.0230-0.0049 0.0023-0.0175 43 8.9000 8.3562 0.16470.5438 0.5351.017| |** | 0.0161.0172 0.08671.0925 0.3133 -0.23400.13730.21730.1080-0.0584 -0.1051 44 7.6000 7.7918 0.1827-0.1918 0.529-0.363| | | 0.003-0.3610 0.10661.1836 -0.1247 0.01520.0598-0.0041 -0.0236-0.0065-0.0432 45 5.5000 6.6906 0.1681-1.1906 0.534-2.231| ****| | 0.082-2.2806 0.09030.8456 -0.7185 -0.17620.15850.0199-0.2876 -0.1323 0.3257 46 7.4000 6.5767 0.12290.8233 0.5461.508| |*** | 0.0191.5189 0.04830.9672 0.3421 0.0824-0.2770 0.0739-0.0416 0.1815-0.0366 47 7.1000 7.1843 0.2095-0.0843 0.519-0.162| | | 0.001-0.1617 0.14021.2381 -0.0653 0.0261-0.0400 -0.0426-0.0338 0.03730.0424 48 7.6000 7.4039 0.15320.1961 0.5380.364| | | 0.0020.3627 0.07501.1430 0.1033 0.0146-0.0477 -0.0249 0.0614-0.0149 0.0208 49 8.7000 9.3181 0.1739-0.6181 0.532-1.162| **| | 0.024-1.1647 0.09661.0821 -0.3809 0.1692-0.1589 0.22390.0449-0.0479 -0.3054 50 8.6000 7.6860 0.09080.9140 0.5521.656| |*** | 0.0121.6714 0.02630.9169 0.2749 -0.0566-0.0669-0.0569-0.0920 0.17860.1254 51 5.4000 5.6993 0.0903-0.2993 0.552-0.542| *| | 0.001-0.5400 0.02611.0744 -0.0883 -0.06020.0340-0.0077 0.03750.00020.0126 52 5.7000 6.8891 0.1728-1.1891 0.532-2.235| ****| | 0.088-2.2842 0.09540.8495 -0.7417 -0.09550.1236-0.0691 -0.3436-0.1175 0.3889 53 8.7000 8.0587 0.15070.6413 0.5391.190| |** | 0.0181.1929 0.07261.0496 0.3337 0.00760.0682-0.2586 -0.0053 0.07220.1743 54 6.1000 6.1392 0.1237-0.0392 0.546-0.0718 | | | 0.000-0.0714 0.04891.1207 -0.0162 -0.00770.00980.00210.0114-0.0120 -0.0015 55 7.3000 6.7195 0.11510.5805 0.5471.060| |** | 0.0081.0610 0.04231.0359 0.2231 0.03370.0898-0.0252 0.1414-0.1816 -0.0309 56 7.7000 7.8927 0.0875-0.1927 0.553-0.349| | | 0.001-0.3470 0.02441.0845 -0.0549 0.0298-0.0357 0.0043-0.0002 0.0021-0.0142 57 9.0000 8.5119 0.15920.4881 0.5360.910| |* | 0.0120.9093 0.08101.1002 0.2699 -0.1540-0.0410 0.12070.09910.0421-0.0191 58 8.2000 7.3381 0.07960.8619 0.5541.557| |*** | 0.0081.5686 0.02030.9305 0.2255 0.0164-0.0836 -0.0854-0.0468 0.12610.0957 59 7.1000 6.3550 0.18600.7450 0.5281.412| |** | 0.0411.4195 0.11051.0540 0.5003 -0.12820.26400.3304-0.1329 -0.0667-0.2574 60 7.9000 7.2591 0.18880.6409 0.5271.217| |** | 0.0321.2201 0.11391.0939 0.4374 -0.04730.25250.02320.3112-0.2707 -0.1764 61 6.6000 6.9755 0.1246-0.3755 0.545-0.689| *| | 0.004-0.6866 0.04961.0884 -0.1569 -0.00050.0173-0.0350 0.0008-0.0791 0.0759 62 8.0000 7.3510 0.10700.6490 0.5491.182| |** | 0.0091.1845 0.03651.0116 0.2307 -0.02950.1231-0.0738 0.0063-0.1192 0.1140 63 6.3000 6.6361 0.1220-0.3361 0.546-0.616| *| | 0.003-0.6135 0.04751.0927 -0.1371 0.0223-0.0861 -0.0638-0.0436 0.09420.0637 64 6.0000 5.6628 0.14150.3372 0.5410.623| |* | 0.0040.6210 0.06401.1112 0.1623 0.11450.0071-0.0870 0.0050-0.0484 0.0030 65 5.4000 5.6305 0.0950-0.2305 0.551-0.418| | | 0.001-0.4162 0.02881.0857 -0.0717 -0.04960.0307-0.0054 0.0342-0.0043 0.0086 66 7.6000 7.1488 0.13030.4512 0.5440.829| |* | 0.0070.8280 0.05431.0789 0.1983 0.0499-0.1219 -0.0629 0.06480.01080.0658 67 6.4000 6.2372 0.12760.1628 0.5450.299| | | 0.0010.2975 0.05201.1184 0.0697 0.0205-0.0423 0.02550.0298-0.0043 -0.0299 68 6.1000 5.7796 0.11580.3204 0.5470.585| |* | 0.0030.5833 0.04291.0899 0.1234 0.0759-0.1007 0.01700.00040.0220-0.0298 69 5.2000 5.4758 0.1129-0.2758 0.548-0.503| *| | 0.002-0.5012 0.04071.0937 -0.1033 -0.0527-0.0107-0.0143 0.04200.03010.0216 70 6.6000 6.1875 0.11220.4125 0.5480.753| |* | 0.0040.7508 0.04021.0714 0.1537 0.0703-0.0162 -0.0255 0.0598-0.1035 0.0095 71 7.6000 8.6391 0.1502-1.0391 0.539-1.928| ***| | 0.048-1.9569 0.07210.9020 -0.5455 0.3108-0.3200 0.0765-0.0828 0.2066-0.2888 72 5.8000 5.7531 0.15900.0469 0.5360.0875| | | 0.0000.0870 0.08081.1594 0.0258 0.0137-0.0147 -0.0053-0.0203 0.01860.0039 73 7.9000 7.3081 0.10650.5919 0.5491.078| |** | 0.0071.0786 0.03621.0268 0.2091 -0.0173-0.1147 0.04640.05420.0490-0.0014 74 8.6000 8.8716 0.2024-0.2716 0.522-0.521| *| | 0.007-0.5187 0.13081.2057 -0.2012 0.0575-0.0559 0.10920.1049-0.0726 -0.1603 75 8.2000 7.6180 0.10730.5820 0.5491.060| |** | 0.0071.0607 0.03681.0299 0.2073 -0.05540.1205-0.0498 0.0497-0.1218 0.0881 76 7.1000 7.5947 0.1270-0.4947 0.545-0.908| *| | 0.007-0.9071 0.05151.0663 -0.2114 0.0235-0.1437 0.10740.01980.0420-0.0821 77 6.4000 6.2965 0.07890.1035 0.5540.187| | | 0.0000.1858 0.01991.0855 0.0265 0.01010.0052-0.0005 -0.0023-0.0131-0.0006 78 7.6000 7.6414 0.1005-0.0414 0.550-0.0752 | | | 0.000-0.0748 0.03231.1014 -0.0137 0.0070-0.0087 -0.0051-0.0056 0.00350.0051 79 8.9000 9.1257 0.1451-0.2257 0.540-0.418| | | 0.002-0.4159 0.06731.1306 -0.1117 0.0519-0.0346 0.0523-0.0482 -0.0016-0.0538 80 5.7000 6.8033 0.1417-1.1033 0.541-2.039| ****| | 0.047-2.0741 0.06410.8686 -0.5430 -0.19010.09990.36670.3035-0.1111 -0.4220 81 7.1000 7.5309 0.1287-0.4309 0.544-0.792| *| | 0.006-0.7899 0.05291.0815 -0.1867 0.0165-0.1219 0.09520.03480.0260-0.0761 82 7.4000 7.0385 0.09720.3615 0.5510.656| |* | 0.0020.6541 0.03021.0696 0.1154 0.01390.0033-0.0363 -0.0653 0.06720.0240 83 6.6000 6.1335 0.11100.4665 0.5480.851| |* | 0.0050.8495 0.03941.0597 0.1720 0.07480.0305-0.0461 -0.0967 0.02560.0031 84 5.0000 5.4052 0.1488-0.4052 0.539-0.751| *| | 0.007-0.7496 0.07081.1067 -0.2069 -0.13330.00640.07800.02870.1046-0.0535 85 8.2000 7.2992 0.13450.9008 0.5431.659| |*** | 0.0281.6745 0.05780.9469 0.4146 0.1275-0.1243 -0.2568 0.07460.13110.0990 86 5.2000 5.7947 0.1042-0.5947 0.550-1.082| **| | 0.007-1.0829 0.03471.0246 -0.2052 -0.0861-0.0461-0.0414-0.0291 0.13690.0770 87 5.2000 4.6795 0.17110.5205 0.5330.977| |* | 0.0160.9769 0.09351.1064 0.3138 0.2279-0.2092 -0.0134-0.2028 0.09830.0166 88 8.2000 7.3311 0.13570.8689 0.5431.601| |*** | 0.0271.6145 0.05880.9598 0.4036 0.1188-0.1164 -0.2461 0.09000.11560.0909 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 897.3000 7.0741 0.08420.2259 0.5530.408| | | 0.0010.4066 0.02261.0794 0.0619 -0.01550.03510.02050.0042-0.0078 -0.0251 908.2000 8.1668 0.19370.0332 0.5250.0633| | | 0.0000.0629 0.11991.2112 0.0232 -0.0066-0.0088 0.00380.00350.00210.0071 91 7.4000 7.2553 0.12390.1447 0.5460.265| | | 0.0010.2639 0.04911.1163 0.0599 -0.00700.0150-0.0106 -0.0454 0.02570.0232 92 4.8000 4.6096 0.18280.1904 0.5290.360| | | 0.0030.3584 0.10681.1839 0.1239 0.03670.00700.0713-0.0451 -0.0306-0.0606 93 7.6000 7.4926 0.15790.1074 0.5370.200| | | 0.0010.1991 0.07961.1556 0.0586 -0.0151-0.0045 0.0168-0.0301 0.0464-0.0093 94 8.9000 9.1895 0.1508-0.2895 0.539-0.537| *| | 0.004-0.5353 0.07261.1288 -0.1498 0.0698-0.0469 0.0665-0.0742 0.0052-0.0664 95 7.7000 7.5418 0.10990.1582 0.5490.288| | | 0.0010.2870 0.03861.1032 0.0575 -0.01680.0230-0.0067 -0.0348 0.01930.0208 96 7.3000 7.1749 0.13290.1251 0.5430.230| | | 0.0010.2290 0.05641.1262 0.0560 -0.02710.01560.0459-0.0036 -0.0009-0.0254 97 6.3000 6.2439 0.09010.0561 0.5520.102| | | 0.0000.1011 0.02591.0939 0.0165 0.00740.0028-0.0021 0.0046-0.0114 -0.0013 98 5.4000 5.0565 0.18410.3435 0.5280.650| |* | 0.0090.6482 0.10831.1638 0.2258 0.06410.00250.0992-0.1150 0.0650-0.1364 99 6.4000 7.8012 0.1264-1.4012 0.545-2.571| *****| | 0.059-2.6521 0.05100.7255 -0.6150 0.2836-0.1077 -0.1251 0.10080.0399-0.2284 100 6.4000 6.5922 0.1249-0.1922 0.545-0.353| | | 0.001-0.3509 0.04981.1133 -0.0803 -0.0269-0.0281 0.0399-0.0247 0.0557-0.0199 Sum of Residuals 0 Sum of Squared Residuals 29.42211 Predicted Residual SS (PRESS) 33.53338 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG Procedure Number of Observations Read 100 Number of Observations Used 100 Descriptive Statistics Variable SumMeanUncorrected SS VarianceStandard Deviation Label Intercept 100.00000 1.00000 100.00000 00Intercept X6 781.00000 7.81000 6292.620001.949601.39628X6 - Product Quality X7 367.20000 3.67200 1396.940000.490720.70052X7 - E-Commerce X8 536.50000 5.36500 3110.210002.342301.53046X8 - Technical Support X9 544.20000 5.44200 3106.100001.460241.20840X9 - Complaint Resolution X10 401.00000 4.01000 1733.740001.270001.12694X10 - Advertizing X11 580.50000 5.80500 3541.070001.729971.31529X11 - Product Line X12 512.30000 5.12300 2738.350001.149871.07232X12 - Salesforce Image X13 697.40000 6.97400 5100.000002.387201.54506X13 - Competitive Pricing X14 604.30000 6.04300 3718.310000.671970.81974X14 - Warranty & Claims X15 515.00000 5.15000 2872.940002.229191.49305X15 - New Products X16 427.80000 4.27800 1915.540000.862740.92884X16 - Order & Billing X17 461.00000 4.61000 2269.200001.454441.20600X17 - Price Flexibility X18 388.60000 3.88600 1563.500000.539400.73444X18 - Delivery Speed X19 691.80000 6.91800 4926.500001.420481.19184X19 - Satisfaction Correlation Variable Label X6X7X8X9X10 X11X12X13X14X15X16X17X18X19 X6 X6 - Product Quality 1.0000-0.1372 0.09560.1064-0.0535 0.4775-0.1518 -0.4013 0.08830.02700.1043-0.4931 0.02770.4863 X7 X7 - E-Commerce -0.13721.00000.00090.14020.4299-0.0527 0.79150.22950.0519-0.0274 0.15610.27070.19160.2827 X8 X8 - Technical Support 0.09560.00091.00000.0967-0.0629 0.19260.0170-0.2708 0.7972-0.0736 0.0801-0.1861 0.02540.1126 X9 X9 - Complaint Resolution 0.10640.14020.09671.00000.19690.56140.2298-0.1280 0.14040.05940.75690.39450.86510.6033 X10 X10 - Advertizing -0.05350.4299-0.0629 0.19691.0000-0.0116 0.54220.13420.01080.08420.18420.33360.27590.3047 X11 X11 - Product Line 0.4775-0.0527 0.19260.5614-0.0116 1.0000-0.0613 -0.4949 0.27310.04620.4244-0.3780 0.60190.5505 X12 X12 - Salesforce Image -0.15180.79150.01700.22980.5422-0.0613 1.00000.26460.10750.03160.19510.35220.27160.5002 X13 X13 - Competitive Pricing -0.40130.2295-0.2708 -0.1280 0.1342-0.4949 0.26461.0000-0.2450 0.0232-0.1146 0.4711-0.0729 -0.2083 X14 X14 - Warranty & Claims 0.08830.05190.79720.14040.01080.27310.1075-0.2450 1.00000.03520.1971-0.1703 0.10940.1775 X15 X15 - New Products 0.0270-0.0274 -0.0736 0.05940.08420.04620.03160.02320.03521.00000.06850.09410.10570.0709 X16 X16 - Order & Billing 0.10430.15610.08010.75690.18420.42440.1951-0.1146 0.19710.06851.00000.40700.75100.5217 X17 X17 - Price Flexibility -0.49310.2707-0.1861 0.39450.3336-0.3780 0.35220.4711-0.1703 0.09410.40701.00000.49670.0560 X18 X18 - Delivery Speed 0.02770.19160.02540.86510.27590.60190.2716-0.0729 0.10940.10570.75100.49671.00000.5770 X19 X19 - Satisfaction 0.48630.28270.11260.60330.30470.55050.5002-0.2083 0.17750.07090.52170.05600.57701.0000 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 Analysis of Variance Source DFSum of Squares Mean Square F Value Pr SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Output Statistics Obs Dependent Variable Predicted Value Std Error Mean Predict Residual Std Error Residual Student Residual -2-1 0 1 2 Cook's DRStudent Hat Diag H Cov Ratio DFFITS DFBETAS Intercept X6X7X8X9X10 X11X12X13X14X15X16X17X18 1 8.2000 7.83530.1916 0.3647 0.5330.684| |* | 0.0040.68210.11451.2324 0.2453 0.05010.0324-0.0446 -0.0730 0.05820.0203-0.0062 0.0742-0.0565 -0.0309-0.0465 0.08550.0029-0.0373 2 5.7000 6.63720.2365 -0.9372 0.515-1.821| ***| | 0.050-1.84670.17440.8226 -0.8489 -0.25230.0432-0.1076 0.0148-0.2800 -0.0937 0.19830.37430.05120.02380.13910.47820.2006-0.2739 3 8.9000 8.65430.2071 0.2457 0.5270.466| | | 0.0020.46400.13371.3124 0.1823 0.02660.0053-0.0837 0.0182-0.0938 0.0478-0.0012 0.0763-0.0563 -0.0345-0.0292 0.0772-0.0109 0.0199 4 4.8000 5.32270.2228 -0.5227 0.521-1.004| **| | 0.013-1.00400.15481.1816 -0.4297 -0.00210.12610.0553-0.0641 0.1283-0.1753 -0.0217 0.0609-0.1862 -0.0362 0.1083-0.2115 0.01800.0263 5 7.1000 6.84090.1507 0.2591 0.5460.475| | | 0.0010.47250.07081.2219 0.1304 0.01760.03190.0025-0.0138 -0.0456-0.0697-0.0296 0.00800.02150.0085-0.0150 0.0529-0.0331 0.0329 6 4.7000 4.89820.2580 -0.1982 0.504-0.393| | | 0.003-0.39110.20751.4494 -0.2001 -0.08170.0432-0.0044 0.0220-0.0003 -0.0427 0.09300.0622-0.0433 0.0012-0.1371 -0.0131 0.0977-0.0875 7 5.7000 5.24530.2508 0.4547 0.5080.895| |* | 0.0140.89440.19611.2852 0.4418 0.18430.0399-0.0422 0.1120-0.0274 -0.1723-0.0969 0.12370.0321-0.1412 -0.1172-0.0339-0.0726 0.0681 8 6.3000 6.01590.1679 0.2841 0.5410.525| |* | 0.0020.52300.08791.2346 0.1624 0.0671-0.0159 -0.0441-0.0355-0.0270 0.0225-0.0383 0.0154-0.0727 0.0126-0.0211 0.0168-0.0106 0.0275 9 7.0000 7.08340.1799 -0.0834 0.537-0.155| | | 0.000-0.15440.10091.3050 -0.0517 0.01170.01490.0183-0.0010 -0.0098 0.0134-0.0192 -0.0183-0.0170 0.00100.01190.0121-0.0171 0.0155 10 5.5000 6.64630.1480 -1.1463 0.547-2.097| ****| | 0.023-2.14000.06830.6064 -0.5794 0.02770.1407-0.2644 -0.1853-0.0831-0.0637-0.0673 0.1725-0.1042 0.2114-0.0530 0.1840-0.0536 0.0218 11 7.4000 7.03020.1704 0.3698 0.5400.685| |* | 0.0030.68260.09051.1997 0.2153 0.01340.0280-0.0231 -0.0119-0.0787-0.0879-0.0324 0.02730.0241-0.0062 0.1110-0.0304 -0.0440 0.0695 12 6.0000 5.88300.2006 0.1170 0.5300.221| | | 0.0000.21960.12541.3362 0.0832 0.0279-0.0154 0.03370.0344-0.0094 -0.0011-0.0312-0.0078 0.0022-0.0262 0.0254-0.0135 -0.0302 0.0317 13 8.4000 8.34370.2407 0.0563 0.5130.110| | | 0.0000.10930.18071.4348 0.0513 -0.01790.01390.0359-0.0200 0.01820.0022-0.0055 -0.0193 0.00830.01910.0009-0.0046 -0.0058 0.0018 14 7.6000 7.49330.2158 0.1067 0.5240.204| | | 0.0010.20270.14511.3686 0.0835 -0.01580.00400.0159-0.0156 -0.0176-0.0282 0.0060-0.0053 0.03220.0182-0.0319 0.0041-0.0066 0.0068 15 8.0000 7.20140.1716 0.7986 0.5401.480| |** | 0.0161.49020.09180.9039 0.4738 -0.1307-0.0990 0.1614-0.0641 -0.0043-0.0348 0.0367-0.1130 0.14390.0673-0.0051 -0.1489 0.01880.0477 16 6.6000 7.06090.1965 -0.4609 0.531-0.868| *| | 0.007-0.86650.12041.1841 -0.3206 0.0137-0.0090 -0.0718 0.1941-0.1223 0.0277-0.0158 0.11040.0852-0.1527 0.03450.1467-0.0186 0.0093 17 6.4000 6.17990.1886 0.2201 0.5340.412| | | 0.0020.41020.11101.2887 0.1449 -0.0117-0.0305 0.03950.0060-0.0063 -0.0484 0.0186-0.0230 -0.0623 0.02450.0046-0.0587 0.0374-0.0071 18 7.4000 6.99400.1738 0.4060 0.5390.753| |* | 0.0040.75140.09421.1853 0.2423 -0.0025-0.1246 0.04520.02120.0570-0.0544 -0.0023-0.0261 0.0796-0.0216 0.07200.0783-0.0249 -0.0007 19 6.8000 6.95980.1897 -0.1598 0.534-0.299| | | 0.001-0.29790.11221.3075 -0.1059 -0.00750.04960.0453-0.0413 0.00210.0190-0.0232 -0.0417-0.0354 0.0517-0.0220 -0.0303-0.0127 0.0181 20 7.6000 8.73320.1970 -1.1332 0.531-2.134| ****| | 0.045-2.18030.12100.6255 -0.8089 0.3465-0.4544 0.04140.3225-0.1551 0.06050.0042-0.2275 -0.0158-0.2471-0.1360 0.2467-0.0963 0.0338 21 5.4000 5.15090.1995 0.2491 0.5300.470| | | 0.0020.46790.12401.2972 0.1761 0.0321-0.0726 0.0376-0.0099 0.08550.0233-0.0487 -0.0572 0.03660.0640-0.0048 -0.0601-0.0467 0.0290 22 9.9000 9.45330.2702 0.4467 0.4980.898| |* | 0.0170.89650.22761.3368 0.4867 -0.09500.01240.13840.1308-0.0522 -0.0108 0.11790.1224-0.1315 -0.1465 0.1148-0.0236 0.0715-0.0847 23 7.0000 7.31820.1832 -0.3182 0.536-0.594| *| | 0.003-0.59160.10471.2421 -0.2023 -0.01040.0244-0.0091 -0.0821 0.09590.0232-0.0436 -0.0177 0.10000.0629-0.0451 -0.0677-0.0344 0.0247 24 8.6000 8.43160.3290 0.1684 0.4610.365| | | 0.0050.36340.33741.7395 0.2593 -0.02070.0208-0.0990 -0.1587 0.0239-0.0755 0.01150.0719-0.0001 0.1138-0.0584 0.10040.0099-0.0297 25 4.8000 6.00610.1631 -1.2061 0.542-2.224| ****| | 0.032-2.27740.08300.5605 -0.6851 0.01250.2035-0.1346 0.14980.35990.15920.00240.0744-0.0665 -0.2089 0.2213-0.2091 0.0085-0.0815 26 6.6000 6.67140.2031 -0.0714 0.529-0.135| | | 0.000-0.13430.12861.3478 -0.0516 -0.00530.00510.0085-0.0171 -0.0030 0.0023-0.0042 -0.0068 0.01080.01290.0123-0.0255 -0.0105 0.0123 27 6.3000 6.90710.1795 -0.6071 0.537-1.130| **| | 0.010-1.13220.10051.0619 -0.3785 -0.02570.0638-0.0183 -0.1092 0.1176-0.1085 0.01860.13160.03300.0401-0.1300 -0.1418 0.0456-0.0511 28 5.4000 5.75540.1676 -0.3554 0.541-0.657| *| | 0.003-0.65480.08751.2031 -0.2028 0.0078-0.0031 -0.0359 0.0531-0.0579 0.05780.06190.0755-0.0953 -0.0895-0.0373 0.01150.0507 -0.0451 29 6.3000 7.12410.1965 -0.8241 0.531-1.552| ***| | 0.024-1.56450.12040.8999 -0.5788 -0.12590.10690.0081-0.1704 0.18390.1743-0.0362 0.01800.08930.2410-0.1314 -0.3408 0.0130-0.0040 30 5.4000 5.96410.2057 -0.5641 0.528-1.069| **| | 0.012-1.06990.13201.1252 -0.4171 -0.0486-0.0200-0.0342 0.01930.1835-0.1346 0.02700.09240.01770.0698-0.1462 -0.2084 0.0102-0.0208 31 6.1000 6.00280.2113 0.0972 0.5250.185| | | 0.0000.18390.13921.3609 0.0740 0.0229-0.0324 -0.0034 0.0109-0.0103 0.0281-0.0133 -0.0082-0.0044 0.0120-0.0195 0.0052-0.0211 0.0155 32 6.4000 5.89780.1737 0.5022 0.5390.932| |* | 0.0060.93100.09411.1281 0.3000 0.06010.0282-0.0795 0.04160.0667-0.0740 -0.0766 0.00780.02080.04490.0829-0.1042 -0.0615 0.0567 33 5.4000 5.93740.2089 -0.5374 0.526-1.021| **| | 0.012-1.02120.13611.1495 -0.4054 -0.04180.1062-0.0210 -0.2003-0.1289-0.2202-0.0154 0.1022-0.2053 0.15840.02950.02320.02640.0377 34 7.3000 6.78010.2027 0.5199 0.5290.983| |* | 0.0100.98300.12811.1532 0.3768 -0.10530.1356-0.0586 0.1162-0.0538 0.15570.0592-0.0682 0.0824-0.0498 -0.1249 0.01200.1061-0.0557 35 6.3000 7.06230.2408 -0.7623 0.513-1.487| **| | 0.035-1.49790.18080.9984 -0.7037 0.09890.02690.22020.03750.20410.3515-0.1428 -0.4386-0.0264-0.0515-0.0652 0.2738-0.1230 0.0421 36 5.4000 5.42920.3502 -0.0292 0.445-0.0655 | | | 0.000-0.06510.38231.9057 -0.0512 0.02230.0000-0.0084 -0.0048-0.0068-0.0048-0.0396 0.00930.00660.0038-0.0060 0.0020-0.0382 0.0426 37 7.1000 6.68970.1167 0.4103 0.5540.740| |* | 0.0020.73850.04251.1248 0.1555 0.02240.05150.0128-0.0085 -0.0347 0.0336-0.0636 -0.0468 0.04350.0348-0.0381 0.0009-0.0674 0.0698 38 8.7000 8.58980.1847 0.1102 0.5350.206| | | 0.0000.20470.10641.3090 0.0706 -0.01940.02600.01250.01750.0090-0.0318 -0.0013 0.00110.0289-0.0139 -0.0084-0.0044-0.0039 0.0069 39 7.6000 7.11260.1958 0.4874 0.5310.917| |* | 0.0080.91630.11951.1658 0.3376 -0.11520.13170.00590.01020.01180.13480.0334-0.0914 0.0684-0.0239 0.0904-0.0409 0.0742-0.0345 40 6.0000 6.16850.2381 -0.1685 0.514-0.328| | | 0.002-0.32620.17681.4061 -0.1512 -0.06310.0527-0.0533 0.0275-0.0313 -0.0299 0.06120.0225-0.0038 0.0096-0.0557 -0.0544 0.0683-0.0367 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 417.0000 7.26440.2421 -0.2644 0.512-0.516| *| | 0.004-0.51410.18271.3799 -0.2430 -0.0245-0.0682 0.0655-0.0442 0.02870.0660-0.0179 -0.0699-0.0487 0.10510.1297-0.0485 -0.0282 0.0167 427.6000 7.44620.1846 0.1538 0.5350.287| | | 0.0010.28570.10631.3004 0.0985 -0.02590.03650.01090.0449-0.0207 -0.0096 0.0236-0.0045 0.0425-0.0570 0.0237-0.0013 0.0179-0.0116 43 8.9000 8.23630.2117 0.6637 0.5251.264| |** | 0.0191.26800.13971.0532 0.5110 -0.02900.10380.26120.07810.19540.1766-0.0240 -0.1446 0.0720-0.1617 -0.0612-0.0477-0.0455-0.0068 44 7.6000 7.83220.2520 -0.2322 0.507-0.458| | | 0.004-0.45570.19791.4192 -0.2264 0.02660.0765-0.0093 0.0336-0.0486 0.0660-0.0474 -0.0855 0.1121-0.0518 0.00440.0291-0.0610 0.0609 45 5.5000 6.59250.2160 -1.0925 0.524-2.087| ****| | 0.053-2.12920.14550.6660 -0.8786 -0.35940.16600.0048-0.0698 -0.2951-0.1892 0.12030.32700.07170.20570.16110.26930.1591-0.1663 46 7.4000 6.63190.1846 0.7681 0.5351.435| |** | 0.0171.44360.10620.9389 0.4976 -0.0379-0.2159 0.05260.0551-0.1780 0.24870.0155-0.1405 0.1574-0.0013 -0.0295 0.1255-0.0331 0.0604 47 7.1000 7.16650.2763 -0.0665 0.494-0.135| | | 0.000-0.13390.23811.5414 -0.0748 -0.0123-0.0228-0.0403 0.0020-0.0292 0.00990.02630.02970.0277-0.0088 0.0068-0.0027 0.0165-0.0119 48 7.6000 7.57450.2131 0.0255 0.5250.0487| | | 0.0000.04840.14161.3718 0.0197 -0.0018-0.0064-0.0050 0.0062-0.0010 0.00590.00200.00160.0026-0.0033 -0.0021 0.00920.0021-0.0021 49 8.7000 9.22620.2261 -0.5262 0.519-1.013| **| | 0.014-1.01340.15931.1843 -0.4412 0.0582-0.0832 0.18640.1399-0.0888 0.0732-0.0265 -0.2762-0.0256-0.0442-0.1251-0.0225 0.00850.0519 50 8.6000 7.78580.1737 0.8142 0.5391.511| |*** | 0.0171.52210.09410.8923 0.4905 0.1746-0.0766 -0.0660-0.0053-0.0548-0.0143 0.03730.1700-0.2820 -0.1471-0.1647-0.0867 0.02110.0103 51 5.4000 5.72850.1700 -0.3285 0.540-0.608| *| | 0.003-0.60580.09011.2188 -0.1906 -0.08920.0923-0.0012 -0.0807-0.0058-0.0063 0.0116-0.0087 -0.0205 0.0927-0.0412 -0.1053 0.03490.0134 52 5.7000 6.74720.2224 -1.0472 0.521-2.010| ****| | 0.053-2.04750.15410.7098 -0.8740 -0.28570.0860-0.1278 0.2542-0.3465 0.07140.23320.35930.0820-0.0885 0.01750.33800.2442-0.2726 53 8.7000 8.14390.2275 0.5561 0.5191.072| |** | 0.0161.07330.16141.1633 0.4709 -0.12780.1189-0.2208 -0.0647-0.0826-0.1274 0.07100.1578-0.0105 0.05750.2590-0.0383 0.0780-0.0265 54 6.1000 6.02530.1620 0.0747 0.5430.138| | | 0.0000.13690.08181.2789 0.0409 0.0228-0.0225 -0.0008-0.0073 0.0001-0.0008 -0.0088 0.0016-0.0109 0.0062-0.0038 -0.0078-0.0140 0.0105 55 7.3000 6.88530.1802 0.4147 0.5370.772| |* | 0.0050.77060.10131.1889 0.2587 -0.08060.1185-0.0420 -0.0433-0.0347-0.0934 0.06000.01800.02440.0185-0.0823 0.01890.1032-0.0603 56 7.7000 7.74630.1711 -0.0463 0.540-0.0857 | | | 0.000-0.08520.09121.2946 -0.0270 0.0062-0.0040 0.0014-0.0115 -0.0101 0.0013-0.0042 -0.0052-0.0106 0.0069-0.0071 -0.0021-0.0013 0.0072 57 9.0000 8.48090.2236 0.5191 0.5200.998| |* | 0.0130.99760.15591.1856 0.4286 -0.24970.02410.1391-0.0617 0.0243-0.1038 0.0773-0.0210 0.16550.07500.1293-0.0291 0.0645-0.0378 58 8.2000 7.28050.1879 0.9195 0.5341.721| |*** | 0.0261.74130.11010.8104 0.6126 0.1662-0.2059 -0.0464-0.2281 0.09960.3048-0.1189 -0.0146-0.2816 0.20010.13230.0278-0.1425 0.0765 59 7.1000 6.46900.2940 0.6310 0.4841.304| |** | 0.0451.30910.26961.2194 0.7953 0.00890.33920.3830-0.2619 -0.2496 0.0221-0.2213 -0.3238-0.3696 0.3246-0.0894 -0.1515-0.1018 0.2485 60 7.9000 7.38010.2397 0.5199 0.5131.013| |** | 0.0161.01330.17911.2129 0.4734 -0.00820.15290.01690.17660.1414-0.0767 -0.0276-0.0838-0.0484-0.1273 0.17060.12120.0208-0.0469 61 6.6000 7.16270.1860 -0.5627 0.535-1.052| **| | 0.010-1.05260.10791.1014 -0.3660 0.05090.0048-0.0337 -0.1627 0.12390.0630-0.0698 0.07310.02570.05690.0378-0.1126 -0.0569 0.0275 62 8.0000 7.34160.2433 0.6584 0.5111.287| |** | 0.0271.29230.18451.1000 0.6147 0.12110.1639-0.0861 0.37030.01700.0005-0.0425 0.1506-0.1071 -0.3477-0.0399-0.2756 0.01020.0577 63 6.3000 6.61000.2308 -0.3100 0.517-0.599| *| | 0.005-0.59720.16601.3320 -0.2665 -0.09860.0021-0.0744 0.0063-0.1030 -0.0524 0.07250.05600.05000.0595-0.1214 -0.0838 0.0727-0.0101 64 6.0000 5.52870.1887 0.4713 0.5340.883| |* | 0.0070.88150.11101.1665 0.3116 0.1765-0.0562 -0.1131 0.05890.1208-0.0103 -0.0828 0.01680.0033-0.0458 0.01270.0152-0.0877 0.0276 65 5.4000 5.46720.1683 -0.0672 0.541-0.124| | | 0.000-0.12350.08841.2888 -0.0384 -0.01210.0163-0.0022 0.0055-0.0069 -0.0220 0.00570.0096-0.0038 -0.0091 0.0086-0.0050 0.0087-0.0006 66 7.6000 7.21540.1904 0.3846 0.5330.721| |* | 0.0050.71900.11301.2200 0.2567 -0.0222-0.0447-0.0596-0.0612-0.0300 0.02970.03760.0355-0.0290 0.0265-0.0475 -0.0805 0.0551-0.0012 67 6.4000 6.33040.2140 0.0696 0.5240.133| | | 0.0000.13190.14281.3701 0.0538 -0.0081-0.0122 0.01400.00430.0017-0.0233 0.0039-0.0072 -0.0164 0.01260.0123-0.0047 0.0099-0.0039 68 6.1000 5.96290.1914 0.1371 0.5330.257| | | 0.0010.25570.11421.3155 0.0918 0.0284-0.0355 0.0022-0.0071 -0.0249 0.00630.0073-0.0074 -0.0423-0.0024-0.0510 0.00110.01250.0005 69 5.2000 5.76990.1849 -0.5699 0.535-1.065| **| | 0.010-1.06550.10661.0950 -0.3681 -0.0208-0.0830-0.0092 0.00200.25760.1367-0.0223 -0.0096 0.05680.04970.0059-0.0908 -0.0638-0.0112 70 6.6000 6.37640.1819 0.2236 0.5360.417| | | 0.0010.41500.10311.2766 0.1407 0.0126-0.0013 -0.0172-0.0690-0.0107-0.0302 0.00940.0217-0.0663 0.0313-0.0043 0.01680.0334-0.0204 71 7.6000 8.70230.2065 -1.1023 0.527-2.090| ****| | 0.048-2.13290.13290.6547 -0.8351 0.4588-0.4238 0.09840.1018 0.1795-0.2149 -0.0132-0.1559-0.1356-0.2797 0.0305-0.1492 -0.0957 0.0278 72 5.8000 5.71120.2517 0.0888 0.5070.175| | | 0.0010.17410.19751.4605 0.0864 0.0364-0.0376 -0.0128-0.0293-0.0117 0.02980.00750.0044-0.0253 0.0057-0.0361 -0.0053-0.0025-0.0027 73 7.9000 7.20340.2080 0.6966 0.5271.322| |** | 0.0191.32830.13491.0212 0.5245 0.0298-0.1893 0.0502-0.0390 0.12530.29900.0420-0.0778 0.1242-0.1210 0.0966-0.0087 -0.0218-0.0341 74 8.6000 8.90710.2325 -0.3071 0.516-0.595| *| | 0.005-0.59240.16851.3373 -0.2667 0.0782-0.0777 0.1345-0.0579 0.1167-0.0536 -0.0420-0.1457-0.0410 0.00510.0439-0.0165 -0.0250 0.0108 75 8.2000 7.67460.1373 0.5254 0.5490.956| |* | 0.0040.95580.05881.0775 0.2388 0.01560.0832-0.0610 0.03160.01940.0504-0.0002 0.0832-0.0554 -0.0494-0.1046 0.02520.0252-0.0294 76 7.1000 7.45090.2589 -0.3509 0.504-0.697| *| | 0.009-0.69450.20891.3756 -0.3569 0.0659-0.1557 0.04870.0567-0.0055 -0.0997 0.04230.02000.1036-0.1429 -0.0933 0.1966-0.0054 -0.0473 77 6.4000 6.32500.2330 0.0750 0.5160.145| | | 0.0000.14440.16921.4129 0.0652 -0.02110.01650.0039-0.0115 -0.0203 0.0079-0.0102 -0.0152-0.0004 0.03970.0089-0.0028 -0.0005 0.0116 78 7.6000 7.40270.2302 0.1973 0.5170.381| | | 0.0020.37940.16521.3779 0.1688 -0.08330.06760.0241-0.0242 0.03530.03830.0171-0.0513 0.07450.0740-0.0894 -0.0447 0.0212-0.0174 79 8.9000 9.02230.2079 -0.1223 0.527-0.232| | | 0.001-0.23090.13471.3494 -0.0911 -0.0124-0.0046 0.02920.0065-0.0400 -0.0326 0.0111-0.0214 0.0218-0.0061 0.03640.00480.0125-0.0029 80 5.7000 6.55790.2003 -0.8579 0.530-1.619| ***| | 0.027-1.63520.12510.8727 -0.6184 -0.11630.13450.28540.1470-0.1429 -0.0173-0.0313-0.3142-0.0801-0.1107 0.19100.14040.02730.0713 81 7.1000 7.65540.2449 -0.5554 0.511-1.088| **| | 0.019-1.08880.18691.1933 -0.5221 -0.0059-0.2172 0.1276-0.2847 0.12190.0235-0.0125 -0.1145 0.16020.2186-0.1519 0.1709-0.0635 -0.0284 82 7.4000 7.14440.1548 0.2556 0.5450.469| | | 0.0010.46710.07471.2281 0.1327 0.00500.0197-0.0279 0.0429-0.0734 -0.0671-0.0090 0.02990.0304-0.0283 0.00320.0208-0.0177 0.0342 83 6.6000 6.02160.1413 0.5784 0.5481.055| |** | 0.0051.05530.06221.0468 0.2719 0.07970.0551-0.0418 -0.0059-0.0246-0.0326-0.0504-0.0060-0.0029 0.0312-0.0712 -0.1252-0.0485 0.0646 84 5.0000 5.09280.3246 -0.0928 0.464-0.200| | | 0.001-0.19880.32861.7429 -0.1390 0.03380.00760.02070.0246-0.0576 0.0351-0.0474 -0.0312-0.0013-0.0474-0.0209 0.0333-0.0526 0.0719 85 8.2000 7.28170.1793 0.9183 0.5371.709| |*** | 0.0231.72900.10020.8069 0.5770 0.1434-0.1333 -0.2661 0.08650.1069-0.2795 -0.0189 0.19410.0162-0.0507 -0.1039 0.0068-0.0571 0.0346 86 5.2000 5.85670.1599 -0.6567 0.543-1.209| **| | 0.009-1.21200.07971.0070 -0.3567 -0.0663-0.0972-0.0253-0.0021 0.03250.0453-0.0089 0.04250.05630.05510.19690.0921-0.0630 0.0098 87 5.2000 4.71530.2504 0.4847 0.5080.954| |* | 0.0160.95370.19541.2613 0.4701 0.1205-0.1753 0.0012-0.1391 -0.1284-0.0640 0.04090.0331-0.0633 -0.0126 0.1653-0.0885 0.02470.0024 88 8.2000 7.29170.2159 0.9083 0.5241.735| |*** | 0.0371.75560.14530.8370 0.7239 0.1611-0.2385 -0.2454 0.34190.14020.0533-0.1076 0.06580.1032-0.2120 0.38410.1693-0.1818 0.0865 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 897.3000 7.00000.1479 0.3000 0.5470.549| |* | 0.0020.54660.06821.2036 0.1479 -0.05820.06010.0230-0.0306 -0.0105 0.0310-0.0016 -0.0554 0.08850.0545-0.0501 0.0179-0.0047 0.0046 908.2000 8.29510.2379 -0.0951 0.514-0.185| | | 0.001-0.18400.17641.4223 -0.0852 0.01630.0240-0.0102 -0.0103 0.00050.0060-0.0145 -0.0252 0.0332-0.0054 0.0049-0.0031 -0.0189 0.0151 91 7.4000 7.24850.1887 0.1515 0.5340.284| | | 0.0010.28230.11111.3078 0.0998 -0.02930.0148-0.0141 -0.0072-0.0408 0.01670.00610.01170.03430.0331-0.0154 0.0391-0.0033 -0.0028 92 4.8000 4.39200.2582 0.4080 0.5040.809| |* | 0.0120.80780.20791.3360 0.4138 0.06640.06540.1924-0.0891 -0.0257-0.1218-0.1473-0.1489 0.13310.0992-0.0676 -0.1308-0.1292 0.1519 93 7.6000 7.39040.2014 0.2096 0.5290.396| | | 0.0020.39410.12651.3144 0.1500 -0.0168-0.0110 0.0383-0.0259 -0.0305 0.0239-0.0062 -0.0385 0.06380.01420.04010.0151-0.0378 0.0284 94 8.9000 9.01130.2042 -0.1113 0.528-0.211| | | 0.000-0.20950.12991.3441 -0.0810 -0.0098-0.0071 0.02070.0221-0.0515 -0.0054 0.0136-0.0223 0.0254-0.0156 0.00610.02490.0128-0.0048 95 7.7000 7.49670.1484 0.2033 0.5470.372| | | 0.0010.37010.06871.2366 0.1005 -0.01220.0206-0.0152 -0.0045-0.0124 0.02400.02900.02590.0255-0.0227 -0.0115 0.00320.0142-0.0246 96 7.3000 7.25850.2163 0.0415 0.5230.0793| | | 0.0000.07880.14591.3776 0.0326 0.00680.00130.01560.0043-0.0009 -0.0153-0.0079-0.0019 0.0017-0.0073 -0.0038 0.0124-0.0094 0.0063 97 6.3000 6.36370.1505 -0.0637 0.546-0.117| | | 0.000-0.11590.07061.2646 -0.0320 -0.0121-0.0015 0.00250.00530.0016-0.0001 0.0049-0.0002 0.00890.0082-0.0098 -0.0037 0.0017-0.0028 98 5.4000 5.29880.3645 0.1012 0.4330.234| | | 0.0030.23220.41411.9927 0.1952 -0.07450.00570.0185-0.0195 -0.0346-0.0037 0.1621-0.0124 -0.0397-0.0114-0.0316 0.01260.1561-0.1586 99 6.4000 7.78700.1477 -1.3870 0.547-2.537| *****| | 0.034-2.62220.06800.4254 -0.7085 -0.0581-0.0420-0.1444-0.2216 0.0607-0.0681 0.2251-0.1547 -0.0967 0.2045-0.1661 -0.0695 0.2433-0.2162 100 6.4000 6.32170.2174 0.0783 0.5230.150| | | 0.0000.14890.14731.3764 0.0619 0.00000.0132-0.0145 -0.0073 0.01720.0367-0.0159 -0.0116 0.02770.01100.0036-0.0170 -0.0131 0.0113 Sum of Residuals 0 Sum of Squared Residuals 27.58363 Predicted Residual SS (PRESS) 36.15753 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG Procedure Number of Observations Read 100 Number of Observations Used 100 Descriptive Statistics Variable SumMeanUncorrected SS VarianceStandard Deviation Label Intercept 100.00000 1.00000 100.00000 00Intercept X3 51.000000.51000 51.000000.252420.50242X3 - Firm Size X6 781.00000 7.81000 6292.620001.949601.39628X6 - Product Quality X7 367.20000 3.67200 1396.940000.490720.70052X7 - E-Commerce X9 544.20000 5.44200 3106.100001.460241.20840X9 - Complaint Resolution X11 580.50000 5.80500 3541.070001.729971.31529X11 - Product Line X12 512.30000 5.12300 2738.350001.149871.07232X12 - Salesforce Image X19 691.80000 6.91800 4926.500001.420481.19184X19 - Satisfaction Correlation Variable Label X3X6X7X9X11 X12X19 X3 X3 - Firm Size 1.0000-0.1009 0.06110.0891-0.1766 0.28920.2291 X6 X6 - Product Quality -0.10091.0000-0.1372 0.10640.4775-0.1518 0.4863 X7 X7 - E-Commerce 0.0611-0.1372 1.00000.1402-0.0527 0.79150.2827 X9 X9 - Complaint Resolution 0.08910.10640.14021.0000 0.56140.22980.6033 X11 X11 - Product Line -0.17660.4775-0.0527 0.56141.0000-0.0613 0.5505 X12 X12 - Salesforce Image 0.2892-0.1518 0.79150.2298-0.0613 1.00000.5002 X19 X19 - Satisfaction 0.22910.48630.28270.6033 0.55050.50021.0000 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Number of Observations Read 100 Number of Observations Used 100 Analysis of Variance Source DFSum of Squares Mean Square F Value Pr SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The SAS System The REG ProcedureModel: MODEL1 Dependent Variable: X19 X19 - Satisfaction Output Statistics Obs Dependent Variable Predicted Value Std Error Mean Predict ResidualStd Error Residual Student Residual -2-1 0 1 2 Cook's DRStudent Hat Diag HCov Ratio DFFITS DFBETAS Intercept X3X6X7X9X11 X12 1 8.2000 7.7950 0.11540.4050 0.5360.756| |* | 0.0040.7538 0.04431.0810 0.1624 -0.04990.03150.0910-0.0224 0.0637-0.0979 0.0394 2 5.7000 6.7805 0.1654-1.0805 0.523-2.067| ****| | 0.061-2.1048 0.09100.8537 -0.6660 -0.10580.08160.1194-0.0339 -0.2769-0.1163 0.2931 3 8.9000 8.4946 0.14500.4054 0.5290.767| |* | 0.0060.7649 0.07001.1094 0.2098 -0.05070.06360.0244-0.0975 -0.0861 0.11160.1114 4 4.8000 5.4763 0.1330-0.6763 0.532-1.271| **| | 0.014-1.2756 0.05881.0137 -0.3190 -0.1988-0.1680 0.1405-0.0154 0.1825-0.0892 0.0627 5 7.1000 6.9255 0.11640.1745 0.5360.326| | | 0.0010.3240 0.04501.1205 0.0704 -0.00310.04730.02070.0160-0.0281 0.0153-0.0235 6 4.7000 4.8862 0.1331-0.1862 0.532-0.350| | | 0.001-0.3484 0.05891.1356 -0.0872 -0.07450.03520.02380.02270.00510.02320.0058 7 5.7000 5.3388 0.17520.3612 0.5200.695| |* | 0.0080.6933 0.10211.1582 0.2338 0.09180.04300.0355-0.0131 -0.0812-0.0998 0.0246 8 6.3000 5.9306 0.12510.3694 0.5340.692| |* | 0.0040.6899 0.05201.0974 0.1616 0.09560.0343-0.0269 -0.0466 0.0246-0.0809 0.0171 9 7.0000 7.2131 0.1325-0.2131 0.532-0.400| | | 0.001-0.3987 0.05841.1318 -0.0993 -0.0270-0.0218 0.06160.0321-0.0248 -0.0160-0.0251 10 5.5000 6.8412 0.1303-1.3412 0.533-2.518| *****| | 0.054-2.5948 0.05650.6972 -0.6347 0.0463-0.3314 0.2534-0.4146 -0.0831-0.0863 0.3233 11 7.4000 7.1754 0.12490.2246 0.5340.421| | | 0.0010.4188 0.05191.1226 0.0980 0.00450.0600-0.0013 -0.0060-0.0550 0.0581-0.0059 12 6.0000 6.0635 0.1574-0.0635 0.525-0.121| | | 0.000-0.1203 0.08241.1741 -0.0360 -0.0025-0.0128 0.0080-0.0183 0.01380.00010.0062 13 8.4000 8.4496 0.2065-0.0496 0.508-0.0976 | | | 0.000-0.0971 0.14191.2560 -0.0395 0.02790.0077-0.0148 -0.0265-0.0109 0.00540.0110 14 7.6000 7.5290 0.14950.0710 0.5280.135| | | 0.0000.1338 0.07431.1636 0.0379 -0.0105-0.0031-0.0023 0.0102-0.0166 0.0280-0.0054 15 8.0000 7.4086 0.14920.5914 0.5281.121| |** | 0.0141.1226 0.07411.0591 0.3176 -0.04610.1469-0.1688 0.15410.04160.1254-0.1117 16 6.6000 7.1469 0.1310-0.5469 0.532-1.027| **| | 0.009-1.0274 0.05711.0561 -0.2527 0.01350.04540.0087-0.0446 -0.0847-0.0591 0.1094 17 6.4000 5.9902 0.12880.4098 0.5330.769| |* | 0.0050.7672 0.05521.0918 0.1854 0.0676-0.0779 -0.1125 0.03830.0534-0.0074 -0.0359 18 7.4000 7.1242 0.14780.2758 0.5280.522| |* | 0.0030.5203 0.07271.1395 0.1457 0.00570.0593-0.0839 0.04780.05270.0294-0.0513 19 6.8000 6.9359 0.1375-0.1359 0.531 -0.256| | | 0.001-0.2547 0.06291.1454 -0.0660 -0.0266-0.0137 0.04340.0269-0.0110 -0.0112-0.0186 20 7.6000 8.8166 0.1548-1.2166 0.526-2.313| ****| | 0.066-2.3697 0.07970.7741 -0.6973 0.4103-0.0369 -0.4130 0.0674-0.2270 0.3164-0.2826 21 5.4000 5.3205 0.14010.0795 0.5300.150| | | 0.0000.1492 0.06531.1521 0.0395 0.0234-0.0186 -0.0215 0.00110.0084-0.0109 -0.0025 22 9.9000 9.5495 0.23680.3505 0.4940.709| |* | 0.0160.7068 0.18661.2767 0.3386 -0.23260.10420.03820.1353-0.1322 0.17900.0233 23 7.0000 6.9965 0.10940.003501 0.5370.00652 | | | 0.0000.006480 0.03981.1233 0.0013 -0.0000-0.0004-0.0001 0.0001-0.0006 0.00080.0000 24 8.6000 8.3922 0.16860.2078 0.5220.398| | | 0.0020.3965 0.09461.1771 0.1282 -0.00530.02500.0296-0.0765 0.0467-0.0034 0.0342 25 4.8000 5.7758 0.1188-0.9758 0.535-1.823| ***| | 0.023-1.8466 0.04700.8772 -0.4100 -0.17560.16920.2509-0.0761 0.1162-0.0862 0.0103 26 6.6000 6.4949 0.13780.1051 0.5310.198| | | 0.0000.1970 0.06321.1479 0.0511 0.01380.0088-0.0013 -0.0025 0.0319-0.0353 -0.0050 27 6.3000 6.7297 0.1203-0.4297 0.535-0.803| *| | 0.005-0.8017 0.04811.0792 -0.1802 -0.03130.03220.0310-0.0009 0.0149-0.0885 0.0514 28 5.4000 5.7743 0.1166-0.3743 0.536-0.699| *| | 0.003-0.6967 0.04531.0889 -0.1517 -0.07390.07530.01060.0001-0.0734 0.08370.0378 29 6.3000 6.7897 0.1199-0.4897 0.535-0.915| *| | 0.006-0.9145 0.04781.0632 -0.2049 -0.03130.03960.0313-0.0019 -0.0035-0.0883 0.0625 30 5.4000 5.8726 0.1204-0.4726 0.535-0.883| *| | 0.006-0.8824 0.04821.0683 -0.1986 -0.0588-0.1100-0.0278-0.0689 0.04680.05040.0874 31 6.1000 6.0201 0.13160.0799 0.5320.150| | | 0.0000.1493 0.05761.1426 0.0369 0.0176-0.0111 -0.0204-0.0075-0.0237 0.02320.0073 32 6.4000 6.1934 0.12880.2066 0.5330.388| | | 0.0010.3859 0.05521.1287 0.0932 0.04730.04210.0092-0.0321 -0.0146-0.0076-0.0077 33 5.4000 6.2943 0.0987-0.8943 0.539-1.658| ***| | 0.013-1.6741 0.03240.9035 -0.3065 -0.1049-0.1950 0.1088-0.1094 -0.0101 0.00440.1485 34 7.3000 6.7800 0.11690.5200 0.5360.971| |* | 0.0060.9705 0.04551.0522 0.2118 0.02630.07580.0770-0.0016 0.1067-0.1400 -0.0511 35 6.3000 7.1675 0.1778-0.8675 0.519-1.673| ***| | 0.047-1.6892 0.10510.9733 -0.5791 -0.0872-0.0864 0.17800.22810.4011-0.2597 -0.3713 36 5.4000 5.4201 0.1576-0.0201 0.525-0.0384 | | | 0.000-0.0382 0.08261.1756 -0.0115 -0.0026-0.0004-0.0010-0.0060 0.0020-0.0010 0.0087 37 7.1000 6.6546 0.09710.4454 0.5400.825| |* | 0.0030.8239 0.03141.0577 0.1482 0.0094-0.0681 0.0601-0.0125 -0.0443-0.0015 0.0078 38 8.7000 8.7680 0.1428-0.0680 0.529-0.128| | | 0.000-0.1278 0.06781.1556 -0.0345 0.0233-0.0167 -0.0118-0.0132-0.0107-0.0055 0.0106 39 7.6000 7.1743 0.12090.4257 0.535 0.796| |* | 0.0050.7944 0.04861.0807 0.1795 -0.01890.06310.07540.02790.1131-0.1187 -0.0545 40 6.0000 6.0627 0.1564-0.0627 0.526-0.119| | | 0.000-0.1186 0.08141.1729 -0.0353 -0.00240.01690.0044-0.0108 -0.0026 0.0135-0.0016 41 7.0000 7.1467 0.1124-0.1467 0.537-0.273| | | 0.000-0.2720 0.04201.1196 -0.0570 -0.0010-0.0152-0.0282 0.0126-0.0211 0.0373-0.0052 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 427.6000 7.2894 0.10010.3106 0.5390.576| |* | 0.0020.5741 0.03331.0882 0.1066 -0.0380-0.0467 0.05870.0198-0.0006 -0.0066-0.0077 43 8.9000 8.5128 0.17630.3872 0.5190.746| |* | 0.0090.7440 0.10341.1535 0.2527 -0.18130.10170.09710.18260.0644-0.0204 -0.1089 44 7.6000 7.8188 0.1795-0.2188 0.518-0.422| | | 0.003-0.4205 0.10711.1919 -0.1457 0.0185-0.0099 0.0701-0.0074 -0.0258-0.0095-0.0434 45 5.5000 6.6335 0.1668-1.1335 0.522-2.170| ****| | 0.069-2.2152 0.09250.8261 -0.7073 -0.18070.10990.14940.0495-0.2925 -0.1023 0.2564 46 7.4000 6.7341 0.14000.6659 0.5301.256| |** | 0.0161.2601 0.06521.0236 0.3328 0.05320.1695-0.2387 0.1072-0.0586 0.1847-0.0893 47 7.1000 7.1077 0.2082-0.007727 0.507-0.0152 | | | 0.000-0.0152 0.14421.2604 -0.0062 0.00230.0010-0.0038 -0.0036-0.0033 0.00360.0033 48 7.6000 7.4496 0.15160.1504 0.5270.285| | | 0.0010.2840 0.07641.1607 0.0817 0.01040.0112-0.0378 -0.0156 0.0460-0.0091 0.0112 49 8.7000 9.0790 0.2020-0.3790 0.510-0.744| *| | 0.012-0.7417 0.13571.1970 -0.2939 0.09530.1577-0.1099 0.18430.00650.0032-0.2422 50 8.6000 7.8122 0.10580.7878 0.5381.464| |** | 0.0121.4734 0.03720.9516 0.2897 -0.06430.1567-0.0657 -0.0042-0.1030 0.18810.0476 51 5.4000 5.8461 0.1107-0.4461 0.537-0.831| *| | 0.004-0.8294 0.04081.0674 -0.1710 -0.0834-0.1028 0.0569-0.0405 0.0721-0.0216 0.0551 52 5.7000 6.8406 0.1707-1.1406 0.521-2.189| ****| | 0.074-2.2356 0.09700.8248 -0.7326 -0.10180.09430.1171-0.0384 -0.3466-0.0923 0.3219 53 8.7000 8.1557 0.15410.5443 0.5261.034| |** | 0.0131.0348 0.07901.0800 0.3030 -0.00130.08640.0558-0.1916 -0.0168 0.07980.1106 54 6.1000 6.0501 0.12780.0499 0.5330.0936| | | 0.0000.0931 0.05431.1398 0.0223 0.0107-0.0070 -0.0125-0.0046-0.0137 0.01380.0044 55 7.3000 6.8100 0.12000.4900 0.5350.916| |* | 0.0060.9151 0.04791.0633 0.2053 0.02260.07010.0747-0.0011 0.1110-0.1385 -0.0501 56 7.7000 7.7434 0.1092-0.0434 0.537-0.0807 | | | 0.000-0.0803 0.03971.1226 -0.0163 0.00600.0101-0.0087 0.0038-0.0015 0.0026-0.0067 57 9.0000 8.6325 0.16530.3675 0.5230.703| |* | 0.0070.7011 0.09091.1430 0.2217 -0.12560.0733-0.0348 0.11050.06560.0475-0.0401 58 8.2000 7.1904 0.10281.0096 0.5391.875| |*** | 0.0181.9007 0.03510.8537 0.3627 0.0416-0.2361 -0.0922-0.1666-0.0229 0.10000.1937 59 7.1000 6.3275 0.18270.7725 0.5171.494| |** | 0.0401.5043 0.11101.0235 0.5316 -0.1320-0.0362 0.28110.3258-0.1343 -0.0768-0.2418 60 7.9000 7.4021 0.19600.4979 0.5120.972| |* | 0.0200.9722 0.12781.1513 0.3722 -0.04910.12300.19760.05260.2298-0.1861 -0.1763 61 6.6000 6.9368 0.1234-0.3368 0.534-0.630| *| | 0.003-0.6284 0.05071.1026 -0.1452 -0.00230.02060.0150-0.0250 -0.0022-0.0664 0.0575 628.0000 7.4110 0.10830.5890 0.5371.096| |** | 0.0071.0970 0.03901.0248 0.2210 -0.03230.05560.1118-0.0500 -0.0021-0.0961 0.0788 63 6.3000 6.5113 0.1322-0.2113 0.532-0.397| | | 0.001-0.3954 0.05821.1317 -0.0983 0.01060.0420-0.0575 -0.0278-0.0340 0.06860.0235 64 6.0000 5.7857 0.14940.2143 0.5280.406| | | 0.0020.4044 0.07431.1508 0.1146 0.07080.04270.0029-0.0426 -0.0029-0.0219-0.0135 65 5.4000 5.7796 0.1150-0.3796 0.536-0.708| *| | 0.003-0.7063 0.04401.0864 -0.1516 -0.0763-0.0891 0.0562-0.0340 0.0707-0.0262 0.0457 66 7.6000 7.2096 0.13070.3904 0.5320.733| |* | 0.0050.7314 0.05681.0981 0.1795 0.04050.0379-0.1093 -0.0427 0.05130.01740.0408 67 6.4000 6.1102 0.13770.2898 0.5310.546| |* | 0.0030.5439 0.06301.1256 0.1411 0.0429-0.0589 -0.0752 0.02840.0626-0.0204 -0.0301 68 6.1000 5.6563 0.12650.4437 0.5330.832| |* | 0.0060.8303 0.05321.0813 0.1969 0.1161-0.0870 -0.1405-0.0013 0.01300.0122-0.0087 69 5.2000 5.6289 0.1306-0.4289 0.533-0.806| *| | 0.006-0.8040 0.05671.0888 -0.1972 -0.0753-0.1048-0.0130-0.0518 0.08220.02520.0702 70 6.6000 6.2549 0.11410.3451 0.5360.644| |* | 0.0030.6415 0.04331.0928 0.1365 0.05660.0365-0.0153 -0.0107 0.0454-0.0787 -0.0055 71 7.6000 8.3957 0.1840-0.7957 0.517-1.540| ***| | 0.043-1.5521 0.11261.0143 -0.5528 0.22070.3315-0.2730 0.1531-0.1137 0.2345-0.3375 72 5.8000 5.6732 0.16000.1268 0.5240.242| | | 0.0010.2406 0.08511.1738 0.0734 0.0393-0.0166 -0.0401-0.0187-0.0534 0.04680.0161 73 7.9000 7.4267 0.11740.4733 0.5360.884| |* | 0.0050.8827 0.04581.0656 0.1934 -0.02230.0886-0.0979 0.06160.03150.0583-0.0328 74 8.6000 8.9298 0.2001-0.3298 0.510-0.646| *| | 0.009-0.6440 0.13311.2057 -0.2524 0.0742-0.0333 -0.0680 0.12080.1338-0.0953 -0.1741 75 8.2000 7.6750 0.10830.5250 0.5370.977| |* | 0.0060.9765 0.03901.0442 0.1967 -0.05520.04690.1090-0.0308 0.0387-0.0997 0.0590 76 7.1000 7.4263 0.1460-0.3263 0.529-0.617| *| | 0.004-0.6153 0.07091.1280 -0.1700 0.00790.0889-0.1021 0.09570.00070.0471-0.0844 77 6.4000 6.1435 0.10380.2565 0.5380.476| | | 0.0010.4745 0.03591.0998 0.0915 0.0314-0.0611 0.0159-0.0186 0.0029-0.0459 0.0205 78 7.6000 7.5295 0.11080.0705 0.5370.131| | | 0.0000.1307 0.04081.1231 0.0270 -0.0112-0.0123 0.01570.00510.0116-0.0087 -0.0039 79 8.9000 8.9175 0.1707-0.0175 0.521-0.0335 | | | 0.000-0.0334 0.09691.1943 -0.0109 0.00370.0060-0.0031 0.0058-0.0047 0.0012-0.0063 80 5.7000 6.8610 0.1413-1.1610 0.530-2.192| ****| | 0.049-2.2383 0.06640.7971 -0.5970 -0.1944-0.1104 0.11240.34900.3403-0.1408 -0.3861 81 7.1000 7.6372 0.1350-0.5372 0.531-1.011| **| | 0.009-1.0110 0.06061.0627 -0.2568 0.0294-0.0916 -0.1527 0.09150.05740.0131-0.0584 82 7.4000 6.9345 0.10630.4655 0.5380.865| |* | 0.0040.8642 0.03761.0591 0.1708 0.0253-0.0757 0.0075-0.0676 -0.0749 0.07090.0568 83 6.6000 6.0334 0.11790.5666 0.5351.058| |** | 0.0081.0588 0.04621.0389 0.2331 0.1013-0.0897 0.0418-0.0806 -0.1069 0.01210.0358 84 5.0000 5.1936 0.1746-0.1936 0.520-0.372| | | 0.002-0.3707 0.10141.1878 -0.1245 -0.07300.06840.00040.05690.00460.0660-0.0496 85 8.2000 7.1507 0.14801.0493 0.5281.987| |*** | 0.0442.0201 0.07280.8585 0.5662 0.1779-0.2575 -0.1403-0.3723 0.12650.10070.2047 86 5.2000 5.9290 0.1189-0.7290 0.535-1.362| **| | 0.013-1.3684 0.04700.9829 -0.3039 -0.0948-0.1556-0.0522-0.0945-0.0144 0.13680.1472 87 5.2000 4.5636 0.17570.6364 0.5191.225| |** | 0.0251.2288 0.10271.0726 0.4158 0.2983-0.1243 -0.2591-0.0513-0.2360 0.09490.0641 88 8.2000 7.1807 0.14941.0193 0.5281.932| |*** | 0.0431.9615 0.07430.8746 0.5556 0.1681-0.2534 -0.1320-0.3608 0.14530.08420.1948 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] 897.3000 6.9753 0.09390.3247 0.5400.601| |* | 0.0020.5990 0.02931.0813 0.1041 -0.0183-0.0497 0.05380.01510.0132-0.0219 -0.0168 908.2000 7.9320 0.21760.2680 0.5030.533| |* | 0.0080.5305 0.15761.2533 0.2294 -0.0462-0.1122-0.0715-0.0006 0.0455-0.0066 0.0972 91 7.4000 7.1332 0.13350.2668 0.5320.502| |* | 0.0020.4997 0.05921.1250 0.1254 -0.0086-0.0520 0.0306-0.0340 -0.0781 0.03660.0598 92 4.8000 4.5463 0.18150.2537 0.5170.490| | | 0.0040.4884 0.10961.1896 0.1713 0.0524-0.0271 0.01060.0857-0.0571 -0.0465-0.0675 93 7.6000 7.7399 0.1910-0.1399 0.514-0.272| | | 0.001-0.2709 0.12141.2208 -0.1007 0.0263-0.0591 0.0087-0.0391 0.0500-0.0758 0.0333 94 8.9000 9.2484 0.1502-0.3484 0.527-0.661| *| | 0.005-0.6587 0.07501.1283 -0.1876 0.0887-0.0333 -0.0564 0.0692-0.0858 -0.0008-0.0644 95 7.7000 7.6842 0.12550.0158 0.5340.0296| | | 0.0000.0294 0.05241.1382 0.0069 -0.00210.00360.00220.0003-0.0041 0.00270.0007 96 7.3000 7.0938 0.13540.2062 0.5310.388| | | 0.0010.3864 0.06091.1357 0.0984 -0.0433-0.0267 0.02750.0669-0.0022 -0.0072-0.0306 97 6.3000 6.0763 0.11640.2237 0.5360.417| | | 0.0010.4156 0.04511.1148 0.0903 0.0358-0.0589 0.0141-0.0251 0.0273-0.0588 0.0160 98 5.4000 5.0901 0.18100.3099 0.5180.599| |* | 0.0060.5968 0.10901.1783 0.2088 0.05720.01750.00150.0926-0.1074 0.0623-0.1236 99 6.4000 7.6081 0.1516-1.2081 0.527-2.293| ****| | 0.062-2.3479 0.07650.7772 -0.6756 0.21780.3897-0.1127 0.00230.03400.1182-0.3311 100 6.4000 6.6523 0.1254-0.2523 0.534-0.473| | | 0.002-0.4706 0.05231.1191 -0.1105 -0.0338-0.0240-0.0367 0.0447-0.0295 0.0679-0.0163 Sum of Residuals 0 Sum of Squared Residuals 27.95811 Predicted Residual SS (PRESS) 32.39448 SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure SAS Output HBAT_Multiple Regression_Normal_Unpack-Plots_SAS_Output_Sp16.htm[3/30/2016 5:19:31 AM] The REG Procedure