In "What Was Volkswagen Thinking?," Jerry Useem (2016) presents Diane Vaughan’s theory of the normalization of deviance and includes a variety of corporate examples that demonstrate the effect of he

Reproduced with permission of the copyright owner. Further reproduction prohibited without permission.What Was Volkswagen Thinking?

Useem, Jerry

The Atlantic Monthly; Jan/Feb 2016; 317, 1; ABI/INFORM Collection

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