In case of an unresolved issue regarding privacy or personal information usage that was not addressed successfully, contact us.
Technologies Used for Information Tracking
The Website along with our affiliates, partners and service providers employ such technologies as cookies, tags, beacons and scripts. It is done for the analytical and administrative purposes. Additionally, we track users’ interaction with the website to gather information about user experience and collect certain demographic data. The aforementioned affiliates may prepare individual or aggregated reports based on the info collected by tracking technologies.
Cookies can be controlled by users, as they are very easy to switch on and off in any browser. In case you do not accept cookies, you will still be able to use the Website, but some features will not be available.
It is common practice among popular websites to gather specific information and keep it in log files. StudyDaddy.com is not an exception. We collect and store the following pieces of data: browser types, IP addresses, types of operating systems, date stamps, referring pages, etc. This information can be combined with other pieces of data collected about a particular user. It is done to take our service to a new level of excellence, enhance functionality of the website and improve analytics.
We are partnering with a third party responsible for the advertising display at the Website and managing our promotion at other sites. Our partner has a right to utilize tracking technologies, i.e. cookies, in order to collect information about users’ activities at the Website and other online pages.
Usage of the Collected Data
There are several ways for using your information:
- Order completion
- Account administration
- Confirmation sending
- Evaluation of your needs (to identify products that may be helpful for you)
- Sharing service updates along with a requested product
- Sending a warranty
- Improving customer service
- Sharing significant updates (joint ventures, new services, special offers)
- Handling your inquires and concerns
- Modifying our marketing communications and the Website
- Conducting research and analyzing results
- Enhancing your user experience by putting the content you are interested in on display
- Improving your communications with other users
Users willing to unsubscribe from our newsletters and other marketing materials can do so by following the instructions provided in the aforementioned emails. If for some reason, you are unable to do it, contact us. We strongly recommend our users to create profiles and fill them in with the required information, i.e. photos, descriptions, etc. However, we don’t take any responsibility regarding the actions of users who you decided to share your information with. When registering at the Website, every user creates a personal account. So, their usernames and emails are automatically attached to the documents/programs/pictures they upload. Note that any other personal details are not provided to third parties.
Disclosure of Your Personal Data
There are several other cases when we may disclose personal information of our users:
- Whenever it is required by law in order to comply with the rules and regulations;
- Whenever the disclosure is necessary to protect the rights and safety of our company; investigate a fraudulent action or fulfill a request from the government;
- Whenever the company is involved into mergers and acquisitions that lead to a sale of its assets, we notify our users via email or by posting a note at the Website;
- Whenever you grant us your consent for information disclosure.
The company can share your individual details with entities to help them better market their products to you. If you find this disturbing or unacceptable, please notify us via our email. Please remember that in order to successfully complete all the transactions, we disclose some of your personal details to users you transact with via our Website.
Modifying Account Information
Users have a right to change, remove or edit information at their accounts whenever they find it necessary. All that is required to do is to log into your Account page, make changes and save those. The updates will instantly show up.
All the necessary measures are taken to ensure the highest level of protection for users’ information. We store account detail on a protected server. Due to the fact that chat messages are not considered to be secure, we recommend you to send private details by private massages.
Information security is a top priority for us. Whenever you are asked to provide sensitive details, i.e. credit card information, you can be safe in knowledge that all the data is secured. We use the latest technologies to encrypt every transaction.
There are general standards of information protection that we always follow in our operations. Every transaction is protected at all stages, from entering personal data to completing a payment. However, there is no 100% secure method of transferring data over the Internet. Even though we do everything possible to protect your details, we can’t guarantee total security. Whether you want to know more about security or have questions, contact us via email.
Retention of Your Information
We can retain your personal data as long as you are using our service whilst keeping your account active. If you decide to delete your account or ask us to remove all your information from our database, contact our administrators. We have a legal right to retain users’ information and utilize it whenever it is needed to act in line with regulations, resolve issues and impose agreements.
Signing Up with Other Services
Users can utilize other sign-in services, i.e. Facebook, to log in to the Website. By doing so, you allow the chosen service to identify you and provide this information to the Website. You will be asked for your email and name in a pop-up form. Please provide those to complete the log-in process. When using sign-in services, you get an option of posting any info at your profile page and share it via the chosen network.
We remove any unauthorized accounts; therefore, if you notice any – please contact us.
Restrictions Regarding the Age
If your age is under 13 years old, under no circumstances can you visit the Website and use our service. If we find out that people under 13 y.o. use the Website and we have already collected their information, due measures will be taken and such information will be deleted.