It has been identified that National Camper Trailers has a gap in its policies. You have been asked to Develop the following four (4) separate documents: A Policy and Procedure Template is provided i

Policy Title


  1. PURPOSE
    1. Include brief statement/s about the overall purpose of the policy, i.e. what outcome/s is the policy intended to achieve? E.g. This policy establishes an effective, accountable and transparent framework for managing

Workplace feedback


  1. SCOPE
    1. Include brief statement/s that identify to whom (e.g. specific groups of people) and to which parts of the business the policy applies. Specify exclusions to clarify scope if needed.

  1. POLICY STATEMENT
    1. Policy statements are about identifying the broad principles/standards of expected action/behaviour and/or compliance, i.e. setting the ‘rules’ or ‘framework’ within which decisions are made on a particular matter. For example, policy statements address what is the standard, while procedures address how the standard is implemented.

    1. [Identify key topics to be covered in this policy and group common/related topics together under relevant headings.


  1. RESPONSIBILITIES


    1. Include brief statement/s identifying actions/responsibilities and the position/s responsible for ensuring the policy:

  • aligns with relevant legislation, government policy. Include organisational strategies/values.

  • is implemented and monitored (i.e. the policy is followed, , and

  • is reviewed to evaluate its continuing effectiveness (e.g. achieving its purpose, remains relevant/current.]


  1. PROCEDURES
    1. Include the actions required to implement the policy. What steps will be undertaken by the parties involved in all levels of the organisation to implement the intent of the policy.


  1. MONITORING AND REVIEW

6.1 Include the actions that will be implemented to monitor and review compliance and effectiveness of the policy and review for implementation of continuous improvement.




<Document Title> Policy and Procedure Effective Date: <DD/MM/YYYY>

Reference Number/Code: <Policy Portal Administrator adds number/code> Page 1 of 1

Once PRINTED, this is an UNCONTROLLED DOCUMENT. Refer to Policy Portal for latest version

CQUniversity CRICOS Provider Code: 00219C