I need an essay 500-700 words minimum on describing my professional work experience and/or goals to relate my pursuit of the Doctor of Business Administration. I am currently doing my masters in the I
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CAREER OBJECTIVE:
Seeking an Internship position as a Junior IT Analyst where I can make use of my Management and Technical skills in order to make recommendations that lead to increased profitability and growth of the organization.
Technical Qualifications:
Software Applications: JIRA, Microsoft Suite (Excel, Word, Access, Power Point), Adobe Photoshop, Visio.
Database Management: Basic Database SQL command, MySQL.
Operating Systems: Mac OSX, Windows XP professional, LINUX,UNIX.
Summary of Skills:
In depth Knowledge on Software development Life cycle
Knowledge on creating BRD, FRD, Use Cases and User stories ,Traceability matrices and gathering requirements
Excellent Communication and Interpersonal Skills ,Quick Learner and ability to work under less supervision.
Strong analytical skills and ability to work under pressure with multitasking skills.
Generating new prospects, handle and resolve customer complaints.
Achieving my monthly sales targets and creating reports time to time.
Providing excellent Customer Services.
Professional Experience
HSBC (Hyderabad, India) FEB 2014 – JUNE 2015
Role: Customer Service Associate
Responsibilities:Review customer applications for processing payments.
Work with investigation team to process critical/suspicious payments.
Act as a liaison for fraud, investigation and payments departments for maximum clarity and ensure payments processed are not fraudulent and there is no money laundering.
Achieve daily targets of payment processing volume.
Kotak Securities (Hyderabad, India) MAY 2012 – AUG 2013
Role: Assistant Manager
Roles and Responsibilities:
To open Trading, Demat & Savings account.
Deal directly with customers either by telephone, electronically or face to face.
Organize workflow to meet customer timeframes.
Maintains customer database by inputting customer profile and updates.
Preparing and distributing monthly reports.
Handle and resolve customer complaints
Generating new prospects.
Provides sales vs. projection results by preparing and forwarding sales tracking reports.
Prepares sales presentations by compiling data; developing presentation formats and materials.
Follow up on customer interactions
Provide feedback on the efficiency of the customer service process
Achieving monthly sales targets.
Chenji Communication (Hyderabad, India) AUG 2011 – APRIL 2012
Role: Business Development Executive
Identifying new sales leads.
Pitching products and/or services.
Maintaining fruitful relationships with existing customers.
Contacting potential clients via email or phone to establish rapport and set up meetings.
Planning and overseeing new marketing initiatives.
Attending conferences, meetings, and industry events.
Preparing PowerPoint presentations and sales displays.
Negotiating and renegotiating by phone, email, and in person.
Developing sales goals for the team and ensuring they are met.
Activities:
Have been promoted from L1 to L2 within a year and have been awarded four times as star of the batch and star of the month with HSBC.
Achieved Excelerate Award in 1st month of joining with Kotak Securities for achieving highest sales margin.
Volunteered National Management event FINATEC at VVISM, Hyderabad
Won National level prizes for drawings & painting while attending school.
Still photography with specialization in nature, portrait and animals.
Educational Credential
Masters in Information Systems (USA) JAN 2018 - PRESENT
Master of Business Administration in Finance (USA) SEPT 2015 - DEC 2016
Post Graduate Diploma in Management in Marketing. (INDIA) SEPT 2009 - JUNE 2011
Bachelor’s of Commerce in Computers (INDIA ) AUG 2006 - APRIL 2009