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Table 4-5 CSFs for ERP Implementation
Critical Success Factors | Description |
Management Support | Top management advocacy, provision of adequate resources, and commitment to project |
Release of Full-Time Subject Matter Experts (SME) | Release full time on to the project of relevant business experts who provide assistance to the project |
Empowered Decision Makers | The members of the project team(s) must be empowered to make quick decisions |
Deliverable Dates | At planning stage, set realistic milestones and end date |
Champion | Advocate for system who is unswerving in promoting the benefits of the new system |
Vanilla ERP | Minimal customization and uncomplicated option selection |
Smaller Scope | Fewer modules and less functionality implemented, smaller user group, and fewer site(s) |
Definition of Scope and Goals | The steering committee determines the scope and objectives of the project in advance and then adheres to it |
Balanced Team | Right mix of business analysts, technical experts, and users from within the implementation company and consultants from external companies |
Commitment to Change | Perseverance and determination in the face of inevitable problems with implementation |