NTC362r5 Table Template Week FourScenario: The IT leadership team has determined that the college will add another satellite campus that will have a Learning Center with 20 computers and 10 classrooms

Table Template

NTC/362 Version 5

Table – Week Four


Scenario


The IT leadership team has determined that the college will add another satellite campus. In anticipation of issues that may arise when installing new hardware and software you have been asked to create a Troubleshooting Tool Guide that identifies tools that can be used to troubleshoot the items in the following table.


Your task is to prepare a 2- to 3-page table using Microsoft® Word or Microsoft® Excel®. In the cells identify what tool could be used and give an example from the labs, videos, or readings of how to use the tool.


Troubleshooting Tool

Example

Connection to the ISP

<List types of tools that could be used to troubleshoot>

<Give an example of how the tool is used>

Routers and Switches

Wireless Access Points

New Hardware

New Network Cabling

IP Addressing Problems

VLAN problems



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