In business, power and politics greatly influence an organizational culture in turn hinder organizational productivity. In your role as consultant you observed power and politics influence on the corp

Professional Development Program Proposal

William Quarterman

BUS 520

Leadership & Organizational Behavior

February 12th, 2019

Emotional intelligence may be defined as that special ability an individual has that enables him or her to recognize, understand and manage his emotions as well as that of other individuals around him or her. It helps in the daily routine of individuals as it makes them to be aware that emotions have a major influence on our behavior and may impact other people e.g. friends, family, workmates, employees and so on either positively or negatively therefore it is upon individuals to manage those emotions. Emotional intelligence helps us to make decisions and relationships with people around us and help in the developing of personality of individuals. It is important for leaders, parents and any other individual who has administrative roles to possess good emotional intelligence as it helps in the general performance of companies, homes, places of work and so forth where can be used at the various circumstances.

As defined early emotional intelligence is the ability to maintain ones emotions as well as that of others, on the other hand motivation is what pushes or drives someone to behave in a certain way. The push or drive may be influenced or triggered by a number of reasons e.g. personal desires, goals, external pressure e.g. pressure to achieve and many other causes. The following are some common emotional building blocks; first of all we have self-esteem andself-perception whereby it deals with the level of self-motivation and the general way one sees himself or values himself. The second one is self-regulation or some scholars define it as self-management and the third one is motivation, just to mention a few ones.

The above mentioned building blocks of emotional intelligence are important in the management of employees but motivation is one of the best ways to influence employees. Motivation is the ability to influence others either by action or psychologically to do according to your wish. For the managers or administrators to succeed in motivation of their employees it is important for them to have strategic plans and ways to do the motivation. Some of the strategies they may use include through equipping this workforce with necessary skills to perform their duties. Secondly the company should provide a safe environment for its workers this includes clean environment, properly working tools and security of their lives and property. Also they may motivate employees by the use of monetary incentives whereby top performing employees are encouraged actually this is one of the greatest means of motivation of staff.

Lastly empowerment is also a method of motivating employees this is possible when the management encourages the staff and helps them in decision making. This helps them to achieve their goals hence they will feel motivated and appreciated by their employers and the company they are working at. Reinforcement is the ability to influence the existence or removal of a certain behavior from individuals. We have two types of reinforcements and they include positive and negative reinforcement. The positive reinforcement method involver giving rewards to encourage a certain behavior for example when a company awards the cleanest employee in the organization. On the other hand negative reinforcement happens when a certain behavior among employees is discouraged for example though reprimanding an employee directly.

Emotional intelligence work hand in hand with social skills in the various circumstances of decision making in the management. Social skills may be interpreted as those basic skills needed to handle and influence other people’semotions some of them are; the basic communication skills used by the individuale.g. use of appropriatetone, gestures and signs etc. Second the skills to convince others that a certain decision or opinion is correct or better if not best, this skill works with thepersuasion skill. The third skill is conflict management skills whereby one decide what is the best action to take in solving a certain dispute it is important to be free from biasness and favoritism in solving issues. Besides that it entails good leadership skill where by the leader leads by example and all characteristics of good leadership. Collaboration skills team work are also some of the skills needed in social skills and lastly the art of creating a rapport with workmates and other individuals in the work place. These skills are important as they guide one in making decisions not only mere decisions but also the most appropriate decision that helps in the good performance of an individual on his duties this will in turn have a positive influence in the performance of the business entity.

An effective team is a group of individuals working together to achieve goals within an organization therefore it needs to work in harmony and unity so as to achieve this goals. The following are the key attributes of an effective team; first of all, members should have common goals and share among members ways to improve and determining the most appropriate ways of attaining the which they are working on. Secondly all individuals in the team are mutually accountable of all circumstances they may find themselves in the line of duty i.e. they should attack a problem as a team and support each other when need arises.

There is no room for blaming others in case of failures also when it comes to success it is shared and celebrated by all without any discrimination and at times the best performers may be appreciated by rewards and prizes. In addition no time wasting hence total commitment to the team. An effective teams allows individuals to give their own opinions and no interference with right of speech and communication. This helps in the incorporation of various skills each individual has in the team. Also it helps in seeking clarification when needed or not understood well besides that there should be free communication among the members and outside the organization incase required.

Team trust also is important for an effective team, the trust may be from there seniors or among employees themselves this is because it helps in achieving the organization goals, also it helps in smooth flow of information therefore improves confidence among members. Also respect to oneself and others is important this entails respect of other people’s opinions, culture and property. Fairness and justice to all is another important attribute in an effective team therefore no employee or team member should treated different from the others regardless of the gender, age or race. As the old adage goes “all work and no play makes Jack a dull boy” it is very important for a team to have time for humor and refreshment during and after work but it needs to be to appropriate level and much of it may lender the team to challenges. Lastly the team should be led by an inspiring leader who has all the necessary qualities of a good leader i.e. one who motivate the team, always available for consultation and one helps the group in achieving the group’s goals

Team dynamics are the various psychological and unusual unconscious forces that control a team to behave in a certain way. Therefore it is influenced by a number of factors within the group e.g. different personalities in the group, relationship among members etc. before the implementation of the team dynamics it is important to observe the following first you need to understand your team very well second respond to questions and solve problems appropriately, clearly define roles and responsibilities of various employees within the organization.in addition it is crucial to enhance team culture so as to exploit to the fullest their abilities of each employee and improve performance of the business. Lastly break down barriers of communication to allow smooth flow of information.

In conclusion to the above emotional intelligence is important in every individual since it helps in developing various skills which are very key in life for instance leadership skills, personal management skills, decision making skills which are used in the daily instances of life. Besides individuals the skill is important for various leaders ranging from political leaders to organizational leaders as it helps them to make suitable choices and in business it helps in the general success of the business. Failure give it the first priority this skill it may lead the business to serious problems.

References

King, D. D., Newman, A., & Luthans, F. (2016). Not if, but when we need resilience in the workplace. Journal of organizational behavior, 37(5), 782-786.

Martin-Raugh, M. P., Kell, H. J., & Motowidlo, S. J. (2016). Prosocial knowledge mediates effects of agreeableness and emotional intelligence on prosocial behavior. Personality and Individual Differences, 90, 41-49.