Need Assistance with the following brief responses.
Wk 7 Managing Conflict
Provide an example from your own experience of a conflict situation.
Describe the source(s)/reasons for the conflict.
Who was involved and what communication styles were used?
How did the conflict impact persons directly or indirectly involved?
What strategies were used to try to resolve the conflict? Were they effective?
What outcomes were achieved?
*Apply concepts from the reading. Cite all references.
Wk 8 Option 2:
From your experience or discussions with others:
Describe one example of either: 1) a marginal employee, 2) an employee who is disruptive or breaks the rules, OR 3) a psychologically or chemically impaired employee.
Describe the behavior exhibited by the employee.
Discuss how the behavior impacted or could impact other employees or patient care.
Discuss a coaching or disciplinary action process that could/should be used by the manager to address the situation with the employee.
Be sure to apply concepts from the readings and research. Cite all references using APA format.
