Resource: ScenariosChoose a scenario from one of the 3 scenarios provided and submit a paper of 650 words (again just a note....intro/conlusion paragraphs and any tables/charts/etc do not count in t

Scenarios

CPMGT/301 Version 9

University of Phoenix Material


Scenarios

Scenario 1: Software update

You work for a small shipping company and warehouse. The owners have decided to update the software used for tracking, shipping, receiving, and inventory. Fifteen computers need to be updated. Hours of operation are 7 a.m. to 7 p.m. Monday through Saturday. Each computer must be updated manually by one of two trained employees, both of whom must be borrowed from other managers. The update procedure consumes 4 hours of the updater’s time and generates an additional 1.5 hours of computer downtime. The work must be performed at a central loading station, away from the current location of the computer.

Scenario 2: Smartphones for upper management

Your company currently provides all executives with Internet-enabled smartphones. To save money, your company has decided to expand the smartphone program to all employees who currently have a company cell phone and laptop. Ten senior managers expect to be priority recipients of the new technology, 100 employees currently have a company laptop and cell phone, and 15 employees have not yet been assigned company equipment. Funding will be approved if the initiative will save money in the long-term.

Scenario 3: Adding company vehicles


You work for a major grocery chain. A special department handles internal investigations of employee theft and fraud. The investigators must travel to individual stores to interview suspects. Stores may be in the same city or several hours away. To protect the identity and personal property of the investigators, your company provides a company car when traveling to store locations. The four investigators share one company car. Each investigator uses the company car on average 2 days per week. Scheduling conflicts with the company vehicle often delay interviews and interfere with investigations. A recent performance analysis indicated that positive resolution to an investigation diminishes with delayed interviews. The company president is considering adding three more company cars to its fleet and changing the policy so that each investigator is assigned his or her own vehicle.

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