Hi,i need support with my project it's already done.(i have attached my project the file name is (my Project).but i need help to check and correct.please check the attached files.
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Program | Computer and Information Science Division (CIS) |
Course | CIS 3103 – PROJECT MANAGEMENT PROJECT REPORT PART 1A – BUSINESS CASE |
Academic Honesty Statement In accordance with HCT policy LP201- Academic Honesty • Students are required to refrain from all forms of academic dishonesty as defined and explained in HCT procedures and directions from HCT personnel. • A student found guilty of having committed acts of academic dishonesty may be subject to one or more of the disciplinary measures as outlined in Article 33 of the Student and Academic Regulations. إفادة الأمانة الأكاديمية وفقًا لسياسة كليات التقنية العليا - LP201 الأمانة الأكاديمية • يُطلب من الطلبة الامتناع عن كافة أشكال سوء الأمانة الأكاديمية، كما هو مبيّن وموضح في السياسات والإجراءات الخاصة بكليات التقنية العليا، والتوجيهات الصادرة من موظفي الكليات. • في حالة ارتكاب الطالب أي شكل من أشكال سوء الأمانة الأكاديمية سوف يتعرض الى واحد أو أكثر من التدابير التأديبية على النحو المبين في المادة 33 من الأنظمة الأكاديمية. Signature: _____________________________________________ |
Section: _______________________________________________________________
Student HCT ID: | Student Name: |
Student HCT ID: | Student Name: |
CIS 3103 – PROJECT MANAGEMENT
PROJECT REPORT:
“SEPHORA APPLICATION”
Table of contents:
Business case ……………………………………………………………………
Organization or department ……………………………………………………
Requirement and justification …………………………………………………
Solution and cost estimation ………………………………………………….
Benefits of investing in this solution ………………………………………….
Stakeholder ……………………………………………………………………
Introduction to Project Management Methodology……………………………
Introduction to project chart …………………………………………………….
Project chart ……………………………………………………………………….
Introduction to Scope Management and Requirements Collection…………………
Project Scope Baseline and detailed scope statement………………………………
Work Breakdown Structure ………………………………………………………
WBS Dictionary Samples for 2 work packages……………………………………
Introduction to Cost, time and Risk Management…………………………………
Schedule baseline …………………………………………………………………
Estimation of duration …………………………………………………………
Project network diagram and Critical Path Analysis……………………………
Project Tasks Lists and Gantt chart and Project Milestones List……………………
Cost Management………………………………………………………………………
Cost Estimation Techniques……………………………………………………….
Resource Estimation………………………………………………………………
Risk Management…………………………………………………………….
Risk Breakdown Structure…………………………………………………..
Risk Register………………………………………………………………………
Risk response plan ………………………………………………………………
Earned value management ……………………………………………………
Learned lessons …………………………………………………………………
Reference ……………………………………………………………….
Business Case: Organization or Department: Description of Business and its operations and its activities:
Sephora features more than 200,000 products across categories such as consumer Makeup, skin care and perfumes. Today Sephora attracts over 8 million visits per month and is fast growing as more consumers shop online around the world.
You have been called in by Sephora project manager to solve a problem that they have in the Customer Services department. The company is losing a lot of mobile customers who could add the company’s revenue. Sephora is looking to encourage users to increase their activities on their portal by allowing users to access Sephora portal through a mobile application.
The mobile application will require users to sign and sign out. The mobile application will have to allow users to pay online using different methods. The app should be updatable and must be within the budget that was allocated for the project. The mobile application will have only one beta version that is feasible to upgrade. The app must provide users with different report on their transactions and must allow users to define the app setting.
Requirements and Justification:
The project require a group of professional programming developer to help us in the project and we need a group of marketing people who will integrate the local stakeholders into the platform and collects the data.
Us as a managers of this project will would like to store the data about the project information also the team need to develop software that will help us to develop our app.
Solution and cost estimation:
Cost Estimate:
Cost Estimates | ||||
| How Many | Rate per hour | Total Hours |
|
System Analysts | 50 | 100 | 15000 | |
Programmers | 70 | 30 | 4200 | |
Mobile phones | 2200 |
| 4400 | |
Internet |
|
|
| 300 |
Training |
|
|
| 1000 |
Modeling software |
|
|
| 300 |
|
|
|
| 25200 |
Benefits of investing in this solution:
Tangible benefits | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
intangible benefits | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
Stakeholders:
-System Analysts
-Programmers
- IT manager
- Customers
Introduction to Project Management Methodology:
A project management methodology is a set of guiding principles and processes for managing a project. Most project management tools are specialized to use a handful of methodologies.
Introduction to Project Charter:
Project charter is a document that formally recognizes the existence of a project and provides direction on the project’s objectives and management.
Project Charter: Project Identification | |
Name or Title | Sephora Application |
Description | Application let customer order items from Sephora store |
Project Sponsor | Rejitha Ravikumar |
Project Manager | Meshael |
Start Date | 18-10-2018 |
Finish Date | 6-12-2018 |
Estimated Budget | 35000 DHS |
ROLES AND RESPONSIBILITIES of project team | |||
Name | Project Role | Position | Contact |
Ms. Rejitha | Sponsor | CEO | 0506676754 |
Ms. Meshael | Project Manager | Project Manager | 0541234567 |
Ms. Maram | Advisor | Manager, HR Dept. | 0543998966 |
Mr. Ali | Team member | Programmer | 0509070040 |
Project OBJECTIVES (purpose) |
The use to build the application to help customer in several ways like to purchase online the products. |
Easy to deal with staff and know the new of the products and service. |
Sephora encourages bold choices in beauty and in life with the purpose of inspiring fearlessness. |
Sephora started this application and then when customer install it and register they will be on with the new collection and they can make an order for whatever they like and it will be sent to the address that they insert to the application. |
key Project DELIVERABLES | |
Name | Description |
Design drawings | Paper drawings or helps to have an idea about how would the app looks like. |
Proposal | Some suggestions which can be added and developed later. |
Marketing study | Have a look and search for what market need. |
Strategic report | |
Product prototype | Model of the project |
Usability report |
HIGH LEVEL SCHEDULE | ||
Item | Major Events / Milestones | Dates |
1. | Start of project | 18-10-2018 |
2. | Complete analysis | 25-10-2018 |
3. | Complete Design | 8-11-2018 |
4. | Complete implementation | 15-11-2018 |
5. | System go-live | 22-11-2018 |
6. | End of project | 6-12-2018 |
CONSTRAINTS (Time, budget AND TECHNICAL) |
Constraint Description |
The project must be finished within 2 months of starting it will start on 18-10 and it will end on 6-12. |
The system must be online, web-based developed using existing hardware and software infrastructure. |
The project management team must be from the organization, or outsourced within UAE, not overseas. |
Signoff | ||||||||||||
|
Scope management is the process of defining what work is required and then making sure all of that work is done. We chose to allow user to access in buying items such as makeup, perfumes, skincare. We decided to develop this application by using mobile phone after seeing that the number of using mobile phone which is apple or android has been increased, the mobile phone is more interesting for them. However, our new application will have an effective design with so many features. Now, our users will feel more secure connecting with the mobile phone.
All users:
* Users can search for all brands in the Sephora application.
* Users can have secure personal account.
* Users information is securely safe and only can be viewed by user.
* Users can choose any items that they want to buy.
Project Scope Baseline and detailed scope statement:
SCOPE STATEMENT:
Project Title: SEPHORA APPLICATION.
Project Start Date: 18.Oct.2018 Projected Finish Date: 06.Dec.2019
Prepared by: Maram, Meshael.
PROJECT JUSTIFICATION (why we do the project):
The purpose of the project is to build the application to help customer in several ways like to purchase online the products. The idea is Customer will be able to access their account with one click from the mobile phone. The feature of this mobile phone idea is to save time, and it will be easy for Customer to use application instead of going to the shop.
BUSINESS IMPACT:
safety for the Customer
confidence
Customer will be happy
Sephora sales application program
project initiate
business case
project requirement
stakeholder list
develop project charter
planning baseline
collect requirement
scope baseline
Develop scope statement
Create WBS
Create WBS dictionary
cost management
develop project budget
Project Execution
testing the app
try to activate all codes
upload the app on one device
start assign it
launch the app officially
upload the app to App store and android
Monitoring and controlling
Monitoring the average of app downloads
Monitoring of buying process
closing
closing project
create feedback survey
develop and update the app
WBS Dictionary Samples for 2 work packages:
WORK BREAKDOWN STRUCTURE DICTIONARY PROJECT TITLE: Upload the app to app store and android WBS ITEM NUMBER: 1.3.2.1 WBS ITEM NAME: Upload the app to app store and android | |
TASK DESCRIPTION (WHAT WORK IS AUTHORIZED) This task is when you lunch the app officially you have to download the app from app store and android. | |
ACCEPTANCE CRITERIA: project complete on time, project finished within budget, Project manager signature of the final testing report. | |
DELIVERABLE(S) : final testing report | |
RESOURCES ASSIGNED : The Manager will have the testing sheets of all app’s features and will have real different devices to check the app. | |
DURATION : 5 days | |
COST: 3,000 DHS. | |
DEPENDENCIES AFTER (SUCCESSOR) : Provide the mobile phones for example iPhone or Samsung to use Sephora application for the customer. | DEPENDENCIES BEFORE (PREDECESSOR) : Content checking visibility and authenticity |
DUE DATE: 18-10-2018 | APPROVED: Rejitha Ravikumar |
WORK BREAKDOWN STRUCTURE DICTIONARY PROJECT TITLE: Create feedback survey. WBS ITEM NUMBER: 1.5.1.1 WBS ITEM NAME: Create feedback survey. | |
TASK DESCRIPTION: This task will be in closing project so when you finish your final project you create a feedback survey. | |
ACCEPTANCE CRITERIA : project complete on time, project finished within budget, Project manager signature of the final testing report, also when the team head and project manager sign off on the report | |
DELIVERABLE(S) : report of overall application features | |
RESOURCES ASSIGNED : The manager will test the employees and users through a presentation and testing out the application on real devices | |
DURATION : 5 days | |
COST : 10,000 | |
DEPENDENCIES AFTER (SUCCESSOR): closing project. | DEPENDENCIES BEFORE (PREDECESSOR) : Make team of employees |
DUE DATE:25-10-2018 | APPROVED: Rejitha Ravikumar |
Cost, Time and Risk Management:
Introduction to Cost, time and Risk Management:
Cost management is the process of planning and controlling the budget of a business. Also Cost Management is an integral part of Project Management because all progress and actual costs will be measured against the budget. This process starts with planning and estimating costs to develop an approximation of the financial resources required to complete a Project. This process ultimately results in a budget and having a resource loaded schedule helps, but it doesn’t end there. Also it is a form of management accounting that allows a business to predict impending expenditures to help reduce the chance of going over budget. Depends mainly on certain techniques to be considered, these are point-estimating, bottom estimating and up estimating. The time management is a course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. Also follow similar path. The risk management of a project is basically to identify, to analyze and to respond to the risks surrounding.
The inputs we include for cost estimating are scope baseline scope statement WBS and WBS dictionary and for the time are activity list activity resources requirements and scope of the project. Moreover, the outputs of the time are activity duration estimate and for the cost are activity cost estimate with the method used throughout the cost.
Schedule baseline:
A schedule baseline (sometimes referred to as a target baseline) is the original approved project schedule, which is agreed by project stakeholders before the project starts. It is a fixed measure which is used as a planning yard mark against which the progress on the actual project schedule can be measured. Also Schedule baseline is the final approved version of a schedule model that we should be changed only through the project to change control procedures used as a basis for comparison to actual results before done it and fixed through the project. Finally, this result is actually of all the work we included in the WBS.
Estimation of Duration:
To find out the project estimation we use PERT formula which needs the following information optimistic time, most likely time, and pessimistic time .
optimistic time = 3 days most likely time = 5 days pessimistic time = 6 days | ||
optimistic time = 2 days most likely time = 4 days pessimistic time = 5 days | ||
optimistic time = 2 days most likely time = 3 days pessimistic time = 5 days |
Project network diagram and Critical Path Analysis:
Activity name | code | duration | Preceding activity |
Collect requirement | Start | ||
Develop statement | Start | ||
Create WBS | A, B | ||
Create WBS dictionary | |||
Develop project budget | C, D |
Network diagram and critical path:
Critical path= A – C – E
3+2+2=7
Duration = 7 days
Project Tasks Lists and Gantt chart and Project Milestones List:
The chart below shows the timing and the duration of each task of the work breakdown structure.
Cost Management:
WBS items | #Unit/Hrs. | Cost/Unit/Hrs. | subtotal | WBS level 2totals | % of total |
1.project management | 266300 AED | 91.9% | |||
Project manager | 864 | 300 AED | 259200 AED | ||
System analyses | 100 | 50 AED | 5000 AED | ||
programmer | 30 | 70 AED | 2100 AED | ||
2.Hardware | 18720 AED | 6.46% | |||
Mobile phones | 72 | 200 AED | 14400 AED | ||
server | 864 | 5 AED | 4320 AED | ||
3.Software | 2520 AED | 0.86% | |||
Modelling software | 168 | 15 AED | 2520 AED | ||
4.testing(10% of total hardware and software costs ) | 2124 AED | 0.73% | |||
Total project cost estimate | 289664 AED | 100% |
Resource Estimation:
Risk Management:
Risk Breakdown Structure:
Sephora Application
Project Management
Technical
Organizational
External
Business case
Requirements
Communication
Customer
Support
Testing the app
Stakeholders
Launch the app officially
Project budget
Close project
Risk Register:
No. | ||
Risk | Testing the app | Project cost |
Description | Try to active all codes , users cant download the app | The project cost is not enough so we need more money to completed |
Category | Technical | Project management |
Root Cause | The budget costed was more than what we planned for | |
Potential Responses | Stand to the project manager to plan it | |
Risk Owner | Customer | Sponsor |
Impact | Medium | High |
Risk Response Plan:
Risk | Programming errors | Out of budget |
Rik Category | Risk acceptance | Risk acceptance |
Risk Description | If the programmer make an error, we can bring another programmer to define the risk errors | The project budget is more than we decide |
Risk Impact | Low | High |
Earned Value Management:
The project started on 18th of October 2018 till 6th of December 2018.
Half of the work has been done in 68% of the time and we spend 53% of our
Estimate budget which is 35,000.
Amount | Analysis | |
BAC | 35000 | - - - - - - - - -- - -- |
AC | 0.53*35000 =18550 | - - - - - - - - -- - -- |
EV | (50/100)*35000=17500 | - - - - - - - - -- - -- |
PV | (24.48/36)*35000=23800 | - - - - - - - - -- - -- |
CV | 17500 -18550= - 750 | Over budget |
SV | 17500 – 23800= - 6300 | Behind the schedule |
CPI | 17500/18550 = 0.94 | Under the budget |
SPI | 17500/23800 = 0.74 | Going slow |
References:
https://www.google.ae/search?safe=strict&rlz=1C1CAFA_enAE606AE616&ei=rzYGXJ7KC_Cn1fAPooep6AQ&q=Cost+Estimation+Techniques&oq=Cost+Estimation+Techniques&gs_l=psy-ab.3..35i39j0i67j0l8.7760.7760..8057...0.0..0.206.206.2-1......0....1..gws-wiz.......0i71.-ARIZYXohr4
https://alison.com/course/introduction-to-time-management
http://www.projectrisk.com/risk_register_development.html