Hi,i need support with my project it's already done.(i have attached my project the file name is (my Project).but i need help to check and correct.please check the attached files.

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Program

Computer and Information Science Division (CIS)

Course

CIS 3103 – PROJECT MANAGEMENT

PROJECT REPORT PART 1A – BUSINESS CASE

Academic Honesty Statement

In accordance with HCT policy LP201- Academic Honesty

• Students are required to refrain from all forms of academic dishonesty as defined and explained in HCT procedures and directions from HCT personnel.

• A student found guilty of having committed acts of academic dishonesty may be subject to one or more of the disciplinary measures as outlined in Article 33 of the Student and Academic Regulations.

إفادة الأمانة الأكاديمية

وفقًا لسياسة كليات التقنية العليا - LP201 الأمانة الأكاديمية

يُطلب من الطلبة الامتناع عن كافة أشكال سوء الأمانة الأكاديمية، كما هو مبيّن وموضح في السياسات والإجراءات الخاصة بكليات التقنية العليا، والتوجيهات الصادرة من موظفي الكليات.

في حالة ارتكاب الطالب أي شكل من أشكال سوء الأمانة الأكاديمية سوف يتعرض الى واحد أو أكثر من التدابير التأديبية على النحو المبين في المادة 33 من الأنظمة الأكاديمية.

Signature: _____________________________________________

Section: _______________________________________________________________

Student HCT ID:

Student Name:

Student HCT ID:

Student Name:




CIS 3103 – PROJECT MANAGEMENT

PROJECT REPORT:

SEPHORA APPLICATION”



Table of contents:

Business case ……………………………………………………………………

Organization or department ……………………………………………………

Requirement and justification …………………………………………………

Solution and cost estimation ………………………………………………….

Benefits of investing in this solution ………………………………………….

Stakeholder ……………………………………………………………………

Introduction to Project Management Methodology……………………………

Introduction to project chart …………………………………………………….

Project chart ……………………………………………………………………….

Introduction to Scope Management and Requirements Collection…………………

Project Scope Baseline and detailed scope statement………………………………

Work Breakdown Structure ………………………………………………………

WBS Dictionary Samples for 2 work packages……………………………………

Introduction to Cost, time and Risk Management…………………………………

Schedule baseline …………………………………………………………………

Estimation of duration …………………………………………………………

Project network diagram and Critical Path Analysis……………………………

Project Tasks Lists and Gantt chart and Project Milestones List……………………

Cost Management………………………………………………………………………

Cost Estimation Techniques……………………………………………………….

Resource Estimation………………………………………………………………

Risk Management…………………………………………………………….

Risk Breakdown Structure…………………………………………………..

Risk Register………………………………………………………………………

Risk response plan ………………………………………………………………

Earned value management ……………………………………………………

Learned lessons …………………………………………………………………

Reference ……………………………………………………………….

Business Case: Organization or Department: Description of Business and its operations and its activities:


Sephora features more than 200,000 products across categories such as consumer Makeup, skin care and perfumes. Today Sephora attracts over 8 million visits per month and is fast growing as more consumers shop online around the world.

You have been called in by Sephora project manager to solve a problem that they have in the Customer Services department. The company is losing a lot of mobile customers who could add the company’s revenue. Sephora is looking to encourage users to increase their activities on their portal by allowing users to access Sephora portal through a mobile application.

The mobile application will require users to sign and sign out. The mobile application will have to allow users to pay online using different methods. The app should be updatable and must be within the budget that was allocated for the project. The mobile application will have only one beta version that is feasible to upgrade. The app must provide users with different report on their transactions and must allow users to define the app setting.

Requirements and Justification:

The project require a group of professional programming developer to help us in the project and we need a group of marketing people who will integrate the local stakeholders into the platform and collects the data.

Us as a managers of this project will would like to store the data about the project information also the team need to develop software that will help us to develop our app.

Solution and cost estimation:

Cost Estimate:

Cost Estimates

 

How Many

Rate per hour

Total Hours

 

System Analysts

50

100

15000

Programmers

70

30

4200

Mobile phones

2200

 

4400

Internet

 

 

 

300

Training

 

 

 

1000

Modeling software

 

 

 

300

 

 

 

 

25200


Benefits of investing in this solution:

Tangible benefits

1-Woman’s can find what they need by searching through application for which products they want

2-The application Includes language from all world which user can read clearly

3-The application has systems designed to show user what the new of the Sephora such as updates

4-Users can contact easily with customer service such as with the staff to help them

5-The Special things that you can deliver your products through payments statements includes Cash , cards payment

6-The application is arranged by showing the price of the products

7-The application has saving mood for resent work so when it was error on one system and your application doesn’t work you can back up and see what you did

intangible benefits

1-The application increase customer satisfaction by providing their need and reading their problems and what they still need

2-The applications will be active with user work which it gives the Sephora value for the future.

3-The Brand of the Sephora will be on the top.

4-The application shows the chart of the last revenues of the sell.

5-The sales will increase and increased knowledge sharing amongst last. Batter performance by improving the applications and it requirements.

Stakeholders:

-System Analysts

-Programmers

- IT manager

- Customers

Introduction to Project Management Methodology:

A project management methodology is a set of guiding principles and processes for managing a project. Most project management tools are specialized to use a handful of methodologies.

Introduction to Project Charter:

Project charter is a document that formally recognizes the existence of a project and provides direction on the project’s objectives and management.

Project Charter:

Project Identification

Name or Title

Sephora Application

Description

Application let customer order items from Sephora store

Project Sponsor

Rejitha Ravikumar

Project Manager

Meshael

Start Date

18-10-2018

Finish Date

6-12-2018

Estimated Budget

35000 DHS

ROLES AND RESPONSIBILITIES of project team

Name

Project Role

Position

Contact

Ms. Rejitha

Sponsor

CEO

0506676754

Ms. Meshael

Project Manager

Project Manager

0541234567

Ms. Maram

Advisor

Manager, HR Dept.

0543998966

Mr. Ali

Team member

Programmer

0509070040

Project OBJECTIVES (purpose)

The use to build the application to help customer in several ways like to purchase online the products.

Easy to deal with staff and know the new of the products and service.

Sephora encourages bold choices in beauty and in life with the purpose of inspiring fearlessness.

Sephora started this application and then when customer install it and register they will be on with the new collection and they can make an order for whatever they like and it will be sent to the address that they insert to the application.

key Project DELIVERABLES

Name

Description

Design drawings

Paper drawings or helps to have an idea about how would the app looks like.

Proposal

Some suggestions which can be added and developed later.

Marketing study

Have a look and search for what market need.

Strategic report

Product prototype

Model of the project

Usability report

HIGH LEVEL SCHEDULE

Item

Major Events / Milestones

Dates

1.

Start of project

18-10-2018

2.

Complete analysis

25-10-2018

3.

Complete Design

8-11-2018

4.

Complete implementation

15-11-2018

5.

System go-live

22-11-2018

6.

End of project

6-12-2018

CONSTRAINTS (Time, budget AND TECHNICAL)

Constraint Description

The project must be finished within 2 months of starting it will start on 18-10 and it will end on 6-12.

The system must be online, web-based developed using existing hardware and software infrastructure.

The project management team must be from the organization, or outsourced within UAE, not overseas.


Signoff

Signatures and Comments

Name

Signature

Date

Meshael Amin

Meshael 5-NOV-2018


Introduction to Scope Management and Requirements Collection:

Scope management is the process of defining what work is required and then making sure all of that work is done. We chose to allow user to access in buying items such as makeup, perfumes, skincare. We decided to develop this application by using mobile phone after seeing that the number of using mobile phone which is apple or android has been increased, the mobile phone is more interesting for them. However, our new application will have an effective design with so many features. Now, our users will feel more secure connecting with the mobile phone.

All users:

* Users can search for all brands in the Sephora application.
* Users can have secure personal account.
* Users information is securely safe and only can be viewed by user.
* Users can choose any items that they want to buy.



Project Scope Baseline and detailed scope statement:

SCOPE STATEMENT:

Project Title: SEPHORA APPLICATION.

Project Start Date: 18.Oct.2018 Projected Finish Date: 06.Dec.2019

Prepared by: Maram, Meshael.

PROJECT JUSTIFICATION (why we do the project):

The purpose of the project is to build the application to help customer in several ways like to purchase online the products. The idea is Customer will be able to access their account with one click from the mobile phone. The feature of this mobile phone idea is to save time, and it will be easy for Customer to use application instead of going to the shop.

BUSINESS IMPACT:

  • safety for the Customer

  • confidence

  • Customer will be happy

Work Breakdown Structure:
  1. Sephora sales application program

    1. project initiate

      1. business case

      2. project requirement

      3. stakeholder list

      4. develop project charter

    2. planning baseline

      1. collect requirement

      2. scope baseline

        1. Develop scope statement

        2. Create WBS

        3. Create WBS dictionary

      3. cost management

        1. develop project budget

    3. Project Execution

      1. testing the app

        1. try to activate all codes

        2. upload the app on one device

        3. start assign it

      2. launch the app officially

        1. upload the app to App store and android

    4. Monitoring and controlling

      1. Monitoring the average of app downloads

      2. Monitoring of buying process

    5. closing

      1. closing project

        1. create feedback survey

        2. develop and update the app


WBS Dictionary Samples for 2 work packages:

WORK BREAKDOWN STRUCTURE DICTIONARY

PROJECT TITLE: Upload the app to app store and android

WBS ITEM NUMBER: 1.3.2.1

WBS ITEM NAME: Upload the app to app store and android

TASK DESCRIPTION (WHAT WORK IS AUTHORIZED) This task is when you lunch the app officially you have to download the app from app store and android.

ACCEPTANCE CRITERIA: project complete on time, project finished within budget, Project manager signature of the final testing report.

DELIVERABLE(S) : final testing report

RESOURCES ASSIGNED : The Manager will have the testing sheets of all app’s features and will have real different devices to check the app.

DURATION : 5 days

COST: 3,000 DHS.

DEPENDENCIES AFTER (SUCCESSOR) :

Provide the mobile phones for example iPhone or Samsung to use Sephora application for the customer.

DEPENDENCIES BEFORE (PREDECESSOR) : Content checking visibility and authenticity

DUE DATE: 18-10-2018

APPROVED: Rejitha Ravikumar

WORK BREAKDOWN STRUCTURE DICTIONARY

PROJECT TITLE: Create feedback survey.

WBS ITEM NUMBER: 1.5.1.1

WBS ITEM NAME: Create feedback survey.

TASK DESCRIPTION: This task will be in closing project so when you finish your final project you create a feedback survey.

ACCEPTANCE CRITERIA : project complete on time, project finished within budget, Project manager signature of the final testing report, also when the team head and project manager sign off on the report

DELIVERABLE(S) : report of overall application features

RESOURCES ASSIGNED : The manager will test the employees and users through a presentation and testing out the application on real devices

DURATION : 5 days

COST : 10,000

DEPENDENCIES AFTER (SUCCESSOR): closing project.

DEPENDENCIES BEFORE (PREDECESSOR) : Make team of employees

DUE DATE:25-10-2018

APPROVED: Rejitha Ravikumar


Cost, Time and Risk Management:

Introduction to Cost, time and Risk Management:

Cost management is the process of planning and controlling the budget of a business. Also Cost Management is an integral part of Project Management because all progress and actual costs will be measured against the budget. This process starts with planning and estimating costs to develop an approximation of the financial resources required to complete a Project. This process ultimately results in a budget and having a resource loaded schedule helps, but it doesn’t end there. Also it is a form of management accounting that allows a business to predict impending expenditures to help reduce the chance of going over budget. Depends mainly on certain techniques to be considered, these are point-estimating, bottom estimating and up estimating. The time management is a course that will guide you on how to effectively and efficiently manage your time. Many people feel overwhelmed by the all the demands, distractions and interruptions of the working day, so time management is a very important skill to have in the modern workplace. Also follow similar path. The risk management of a project is basically to identify, to analyze and to respond to the risks surrounding.

The inputs we include for cost estimating are scope baseline scope statement WBS and WBS dictionary and for the time are activity list activity resources requirements and scope of the project. Moreover, the outputs of the time are activity duration estimate and for the cost are activity cost estimate with the method used throughout the cost.

Schedule baseline:

A schedule baseline (sometimes referred to as a target baseline) is the original approved project schedule, which is agreed by project stakeholders before the project starts. It is a fixed measure which is used as a planning yard mark against which the progress on the actual project schedule can be measured. Also Schedule baseline is the final approved version of a schedule model that we should be changed only through the project to change control procedures used as a basis for comparison to actual results before done it and fixed through the project. Finally, this result is actually of all the work we included in the WBS.

Estimation of Duration:

To find out the project estimation we use PERT formula which needs the following information optimistic time, most likely time, and pessimistic time .

optimistic time = 3 days

most likely time = 5 days

pessimistic time = 6 days

optimistic time = 2 days

most likely time = 4 days

pessimistic time = 5 days

optimistic time = 2 days

most likely time = 3 days

pessimistic time = 5 days

Project network diagram and Critical Path Analysis:

Activity name

code

duration

Preceding activity

Collect requirement

Start

Develop statement

Start

Create WBS

A, B

Create WBS dictionary

Develop project budget

C, D


Network diagram and critical path:

Hi,i need support with my project it's already done.(i have attached my project the file name is (my Project).but i need help to check and correct.please check the attached files. 1

Critical path= A – C – E
3+2+2=7

Duration = 7 days

Project Tasks Lists and Gantt chart and Project Milestones List:

The chart below shows the timing and the duration of each task of the work breakdown structure.

Hi,i need support with my project it's already done.(i have attached my project the file name is (my Project).but i need help to check and correct.please check the attached files. 2

Hi,i need support with my project it's already done.(i have attached my project the file name is (my Project).but i need help to check and correct.please check the attached files. 3

Cost Management:

WBS items

#Unit/Hrs.

Cost/Unit/Hrs.

subtotal

WBS level 2totals

% of total

1.project management

266300 AED

91.9%

Project manager

864

300 AED

259200 AED

System analyses

100

50 AED

5000 AED

programmer

30

70 AED

2100 AED

2.Hardware

18720 AED

6.46%

Mobile phones

72

200 AED

14400 AED

server

864

5 AED

4320 AED

3.Software

2520 AED

0.86%

Modelling software

168

15 AED

2520 AED

4.testing(10% of total hardware and software costs )

2124 AED

0.73%

Total project cost estimate

289664 AED

100%

Resource Estimation:

Risk Management:

Risk Breakdown Structure:

Sephora Application




Project Management

Technical


Organizational

External

Business case

Requirements

Communication

Customer


Support

Testing the app

Stakeholders


Launch the app officially


Project budget


Close project



Risk Register:

No.

Risk

  Testing the app

Project cost

Description

Try to active all codes , users cant download the app

 The project cost is not enough so we need more money to completed

Category

Technical

 Project management

Root Cause

The budget costed was more than what we planned for

Potential Responses

 Stand to the project manager to plan it

Risk Owner

Customer

  Sponsor

Impact

Medium

 High

Risk Response Plan:

Risk

Programming errors

Out of budget

Rik Category

Risk acceptance

Risk acceptance

Risk Description

If the programmer make an error, we can bring another programmer to define the risk errors

The project budget is more than we decide

Risk Impact

Low

High

Earned Value Management:

The project started on 18th of October 2018 till 6th of December 2018.

Half of the work has been done in 68% of the time and we spend 53% of our

Estimate budget which is 35,000.

Amount

Analysis

BAC

35000

- - - - - - - - -- - --

AC

0.53*35000 =18550

- - - - - - - - -- - --

EV

(50/100)*35000=17500

- - - - - - - - -- - --

PV

(24.48/36)*35000=23800

- - - - - - - - -- - --

CV

17500 -18550= - 750

Over budget

SV

17500 – 23800= - 6300

Behind the schedule

CPI

17500/18550 = 0.94

Under the budget

SPI

17500/23800 = 0.74

Going slow


References:

https://www.google.ae/search?safe=strict&rlz=1C1CAFA_enAE606AE616&ei=rzYGXJ7KC_Cn1fAPooep6AQ&q=Cost+Estimation+Techniques&oq=Cost+Estimation+Techniques&gs_l=psy-ab.3..35i39j0i67j0l8.7760.7760..8057...0.0..0.206.206.2-1......0....1..gws-wiz.......0i71.-ARIZYXohr4

https://alison.com/course/introduction-to-time-management

http://www.projectrisk.com/risk_register_development.html