Looking to have my resume redone and brushed up and I need a cover letter

AMY NINTEMAN

2 Keanu Lane

Esko, MN. 55733

(218) 499-1730

[email protected]

JOB HISTORY:

Transportation Advocate

AEOA

Cloquet, MN.

10/2015-Present

Providing services and case management to clients in need of transportation assistance. Work in a collaboration with several agencies to help individuals obtain employment and transportation assistance. Travel between counties (Lake, Cook and Carlton) to provide services to clients. Work independently and conduct presentations to agencies and businesses in the community. Experience working with public assistance programs.

Administrative & Lending Assistant

One Roof Community Housing

Duluth, MN.

4/2012-9/2015

Provide rehab loans to customers, along with working as a collaborative with other local agencies. Working with individuals from different social and economic backgrounds. Provide flood loans to victims of 2012 flood, working with clients and contractors through a partnership with Minnesota Housing Finance Agency. Work with new clients purchasing homes within target areas and provide Down Payment Assistance. Collect accounts receivable and enter in excel programs, distribute mail, greet clients. Multi-line phone system. Assist with Housing Service Center Marketing initiatives. Schedule appointments and meeting rooms.

Administrative Assistant

Heritage Sports Center

Duluth, MN

9/2011-3/2012 (Seasonal Position)

Process new employee files, application intake, along with filing, purchasing and data entry.

Multi-line phone system. Working with individuals and teams to schedule ice and turf time. Process Invoices, Accounts Receivable and Payable. Working with old debts to get resolved and paid. Providing employee payroll through QuickBooks system.

Administrative Assistant/Pre-Authorization Assistant/Temp Position

Center for Alcohol & Drug Treatment Center

Duluth, MN

3/2010 – 8/2011

Pre-Authorize insurance for client’s entering treatment. Work with client’s to collect balances, provide billing support and resolve bad debt. Working with public assistance programs to help individuals enter treatment. Work with insurance companies to collect on old debt owed to agency. Maintain client files. Working with Microsoft Word and Excel. Working in a team environment.

Billing Coordinator/Admin Assistant

Port Cities Realty

Duluth, MN

9/2006 – 12/2009

Employee Payroll, Employee Files, Reviews, Invoicing, QuickBooks, Customer Service, Working with Contractors & Asset Managers, Banks,

Foreclosures, BPO’S, Photo’s (Interior, Exterior), Escrow Payments, Rental Payments, Setting up Appointments and Scheduling. Working with Microsoft Word and Excel. Show rentals & Lease paperwork.

Human Service Tech

State of Minnesota

Carlton, MN

7/2003 – 10/2005

Working with chemically dependent women. Implementing the client’s treatment program, aiding in her recovery. Working with diverse group of women. Carrying out a client's admission, transfer and discharge. Assisting team with group and individual therapy sessions along with program reviews. Help transition women back into community.

EDUCATION

DEGREE:

Master’s Degree

Social Work

UWS, Superior WI

In process

Bachelor’s Degree

Social Work

UWS, Superior WI

Date Completed: 2006

Associate Degree

Major: Human Services