Please accept if you are familiar with operations management I need help with operation management case study 2000 words and minimum of 12 references

1. What is the root cause of the problems and give your reasoning?

2. Provide solutions with Maximum of two years to turn things around

3. Provide solutions with No increase in spending

4. How do you reverse the downward spiral?

5. What is the role of Customer-Employee Transparency?

6. Describe Top-down prescriptive management solutions?

7. Describe Bottom-up solicitations of workers?