Assignment Content The Drotos Engineering cloud migration project is proceeding. Your applications require a 99.9% uptime. You are now working on the disaster recovery and business continuity plan to

NTC/300 v6

Drotos Engineering DR/BC Playbook Procedure Template Assignment Content The Drotos Engineering cloud migration project is proceeding. Your applications require a 99.9% uptime. You are now working on the disaster recovery and business continuity plan to 1

Event

[Enter the name and description of the event.]

For example: Hacking: A specific application has been hacked.

Disaster Recovery Responsibilities

[Identify who is involved in diagnosing and resolving the issues.]

Name	Title/Role	Emergency Number	Email	Responsibilities

Initial Plan of Action

[Describe what needs to be done to stop the damage, prevent further damage, and provide a current workaround or work process for employees to follow.]

For example: If the event is that an application has been hacked, the initial plan of action could be:

Implement manual downtime protocol.
Shut down all internet access.
Shut down internal and external email.

Troubleshooting and Resolution

[Identify the troubleshooting steps along with referencing or naming potential procedures.]

For example: Using the example above, define the technical approach to bringing the application back online.

Segment the applications.
Scrub the application while off the internet, and refer to the antivirus/malware policy.
Check the open firewall ports, and refer to the firewall configuration documentation.
Ensure secure user access.

Business Continuity

Define your approach to ensure the business teams within the organization have a plan to conduct business while the disaster recovery process is in progress.

Responsibilities

[Identify who is involved in managing the business effects of the event while disaster recovery is in progress.]

Name	Title/Role	Emergency Number	Email	Responsibilities

Initial Plan of Action

[Describe what needs to be done to enable business to continue.]

For example, if the event is that an application has been hacked, the initial plan of action could be:

Use manual downtime protocol.
Access internet and email via smartphones or alternate business locations.
Determine and execute internal and external communications regarding service limitations.

Troubleshooting and Resolution

[Identify the troubleshooting and resolution steps the internal business partners execute to support the technical resolution to the problem and the interim emergency protocols.]

For example:

Test access to the application (local and remote and with different devices)

User test
Administrator test