The abstract should summarize the entire project in one paragraph. Be sure that you state a problem, summarize the problem that you are trying to solve, list any possible challenges to solving the pro
HIM Specialist
COMMINGLE WORK PROCESS
Enter MRN in Patient Station
Highlight the Admission/HAR
Click Registration
To Add a Commingle status to the HAR’s on both accounts
>Under Guarantor Accounts, click on the P/F Account
Under the Account Status field, enter Co-mingled
Work Comp account only, Place commingled status on W/C account
To Deactivate My Chart on incorrect record
>Under Demographics, click on Documents & Add Info
Click the Sign up box or unclick click my chart to deactivate
Under Preferred Communication, unclick the MyChart box if checked.
To add Release Restriction FYI to incorrect record has to be attached to affected HAR
>Click on the FYI tile
>Click on New Flag
In Flag Type field
Click on Magnifying glass and chose Release Restriction or type in “2” for Release restriction.
Add in the reason for any comments
Type in the box section “commingled for date of service 01/01/1890”
To add Commingled FYI to both records
>In Flag Type Field “New Flag”
>Incorrect: Type in “This is a commingled record. This is the incorrect record.
Click on the Magnifying glass and chose Commingled MRN or type in Commingled MRN or enter “5004”
The correct record is MRN 32331 is correct, this is a commingled record. This is the correct record. The incorrect is record is MRN 4444.
>To exit, click back on Registration, click on Finish.
To add a Co-mingle Stop Bill on both accounts
>Click on Account Maintenance on the Tool Bar/Patient station on the left
Enter the HAR#
Click Accept
>Click on Account activities Summary Tool Bar or Enter “28”
Under Add New Stop Bill Reason/ Modify Stop Bill
Click the magnifying glass in the Stop Bill field and chose Co-Mingled Issue
Click Accept then, Click on Add Stop Bill
Close
To Remove Care Everywhere Status on incorrect record
Click Epic>Tools>Care Everywhere Status
Enter MRN# or chose patient from Open Patients in Patient Lookup
Unclick the box under “This patient not participates in Care Everywhere at this Organization”.
Accept & Stay
Close
Run an Audit Trail Report
Make Changes As Needed
Chart Correction Cases/ Tasks
Go to Patient lookup> New Correction>General>Select Patient>Add the Correct Patient by MRN
Go to Task>Task list>Commingle Record>Check list
Add Task List by applying Date as Complete
Do an Extension of Date As Needed
Example send correct claims >extend for 2 weeks, Review Billing Status>Extend for 1week, reactive/deactivate>extend for 1 week
Anything box that involves another department/ team member will be extended for 2 weeks.
Uncheck Any that Does Not Apply to the Patient
Email /Resolve Overlay Report
>Go through all Task Individually and Mark them as Complete and Confirm
Patient Contact Move (Must Test In Epic Support)
Select all Records Pertaining to date of Service that is Incorrect
Click on the Right arrow to Move it over >then select contact move
Check Patient station to Confirm if chart has Moved Successfully from incorrect chart to Correct
Confirming a Successfully Move
Go to Manage Patient Identity
Confirming all records i.e. labs, media scan, etc. Information Has Moved Successfully
Deactivate/ Remove All FYI flags from Corrected Chart
Chart Correction Case to Confirm all Activities that Was Complete
Sent Email Confirming commingle has been corrected.
Email should include: Example-The HAR 74775021 Has Been Combined to 81882048
