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VoIP/G-Suite

Latoya Gandy

IT Project Management

CIS 517

Dr. Darcel Ford

October 28, 2019

PROJECT PROPOSAL

Summary

The most significant purposes behind merging were to support productivity and adequacy, manage hierarchical fracture, expand understudy access and actualize value methodologies, increment government control on advanced education frameworks, decentralization, and to set up bigger associations. With energy toward innovative headway, merged institution requires another telephone framework that will carry new highlights and usefulness to the workers. With a push to be progressively coordinated by the way we direct our business, the merged institution needs to use new advancements that will take into account a more prominent capacity to be available in remote areas and have extra assets for correspondence among people and offices. The most preferable one that will suite the newly formed organisation is VoIP phone system (Karlsson, 2015). The resultant organisation also needs to use G-Suite from Google to replace MS word usage. The change is important especially on matters of security to the newly institutions documents.

Goals and objectives of this project

The objectives and goals of this project is to turn the newly formed organisation to be a world centre for academic excellence. The project is aiming to acquire several goals at the end. Firstly is to enrich vast number of students with information from the administration by ease. This will be enabled by use Voice over Internet Protocol (VoIP). Voice over Internet Protocol (VoIP) innovation has continually picked up fame and has been broadly embraced for personal and venture utilization over the previous decade. This results from its ability of decreasing the expense of a pricy telephone bill while being ready to build the university’s profitability as a whole. With the extension of the Internet administration region and high speed portable information administrations made accessible by means of versatile net-works, the consistently and quickly developing utilization of the Voiceover Internet Protocol (VoIP) innovation in Thailand has been saw in the course of the most recent decade. This can be evidenced by the ascent of numerous new VoIP suppliers in United States, which is Verizon Wireless. From the client's perspective, VoIP gives a lower cost and more efficient path for voice communication than what the customary phone system can offer. This cost efficiency, together with other advance call highlights, for example, video call, phone message to email and call meeting, absolutely prompts the improvement of the organization's profitability in general (Fadell, 2016).

Secondly is the functionality brought by new smartphone: - the greatest intrigue of cell phones is their functionality? These days there is valuable little that is impossible with a cell phone. As referenced you can utilize it for work, as just about a versatile PC. In any case, there is a great deal more to a cell phone than just availability and productivity. You can store significant information, for example, records, data and subtleties on your telephone. There is an application for nearly anything nowadays. You should do web based banking, look at the closest coffeehouses in your general vicinity or discover the best places to stop. You can visit the application store and find applications for nearly anything you could think of.

Thirdly we have deployment of G-Suite, a product from Google. It is essential to furnish everybody in the University with a rich coordinated effort stage ()(Darwan, 2017). We needed to ensure understudies, personnel, staff, graduated class, and others could all effectively cooperate as required. G Suite give email and schedule benefits as well as incorporate Google Drive for record stockpiling in the cloud, Google Docs for making and sharing reports, spreadsheets and introductions, Google Hangouts, and Google Groups (Ventayen, 2018).

Objectives of this project will vary with the use of G-Suite and VoIP Technology. in case of G-Suite, the organisation will be aiming to meet the following: -

  • Lower foundation costs — Compared to Ryerson's past email framework, the expense of facilitating Gmail is a lot of lower for significantly more ability.

  • Better Security and Privacy — G Suite applications are given under a composed understanding among Ryerson and Google that offers more insurance for protection than Google's shopper administrations. Under the understanding Google makes no cases to possess University or individual information facilitated by Google and just files or outputs the information to give the administration itself.

  • Exceptionally versatile condition — With G Suite, our email limit will develop consequently as Ryerson develops and we'll evade the unpredictability of overseeing and routinely overhauling inner frameworks

  • Capacity to unite our foundation — Limited limit old email and schedule frameworks prompted a few divisions facilitating their own email frameworks. G Suite gives those divisions the alternative to decrease their expenses by moving to G Suite.

In case of VoIP system technology, the following are some of the expected outcomes from the deployment of the system: -

  1. Voice highlights

  • Solidifies and upgrades Metro's capacity to convey inside and remotely with the incorporation of cell phone applications for representatives who are not attached to a work area

  • Provides extra highlights and functionality to representatives who work from a work area

  • Provides an IP PBX answer for supplant the current TDM PBX

  • Provides a profoundly solid arrangement with accentuation on excess to avoid blackout circumstances

  • Provides meeting calling highlights including gathering span capacity

  • Provides a faxing answer for six (6) approaching fax lines, and the capacity to send faxes out


  1. Client Experience

  • Provides improved telephone involvement, functionality, format, and plan with clear data on telephones on the most proficient method to work highlights with small preparing required

  • Provides upgraded voice informing with joining to Outlook for simple message the executives and recovery

  • Provides voice informing with standpoint combination for a visual phone message involvement

  • Shows our incentive to our workers, by giving a cutting edge feel and way to deal with correspondence

  • For select clients, gives the capacity to utilize office telephone augmentation for making and accepting approaches a versatile

  1. Framework Functionality

  • Provides Voice over IP interchanges (VoIP)

  • Provides the capacity for representatives to continue existing 4-digit expansion numbers

  • Provides simple to utilize interface that is natural for clients

  • Provides phone application(s) that take into consideration remote office augmentation utilization

  • Provides expandability for signifying an extra one hundred (100) IP telephones without supplanting

Describe at least three (3) key milestones and /or deliverables for your project.

Firstly, the project team management will present a well elaborated report from the use of VoIP systems across all the staffs. Secondly, the team shall be able to deliver smartphones as requested to all the stakeholders and the staff. And thirdly we have ensured that the G-Suite worked successfully for the entire organisation and communication was tested and found to be as per the requirements for the new institution.

Describe a high-level timeline that includes key tasks and deadlines.

My timeline is quite simple. First, I need to collect the remaining balance due. Second I will gather up all of the equipment needed. This includes smartphones, computers and all electronics required. Third I need to meet all the stakeholders including the customers and users to and demonstrate everything. Then return together with other members and make amendments where they may be required.

Estimate the project’s overall cost and any key staffing and non-staffing resources needed.

This particular project will cost approximately $500 000. The cost seems to have increased due to purchase of smartphones and deployment of the G Suite in the systems. The team that has enabled fr the success of the project shall be paid in the same budget. Several resources such as team for technical installation shall be required to feed the smartphones with the VoIP system. Then finally we will train the staff and all the stakeholders including over 100, 000 students.

References

Fadell, A. (2016). U.S. Patent No. 9,350,634. Washington, DC: U.S. Patent and Trademark Office.

Karlsson, N. (2015). U.S. Patent No. 8,971,308. Washington, DC: U.S. Patent and Trademark Office.

Adam, R., Hester, R., Van Schaik, R., & Mottayaw, C. (2015). U.S. Patent No. 9,178,768. Washington, DC: U.S. Patent and Trademark Office.

Dhawan, A. (2017). Teaching tools: The first 100 days on G suite and classroom. Education Technology Solutions, (80), 58.

Ventayen, R. J. M., Estira, K. L. A., De Guzman, M. J., Cabaluna, C. M., & Espinosa, N. N. (2018). Usability evaluation of google classroom: Basis for the adaptation of gsuite e-learning platform. Asia Pacific Journal of Education, Arts and Sciences5(1), 47-51.