HI, Based on the first proposal you wrote for TVOntorio, this assignment is in follow up to that proposal. Purpose: To write a full business diagnosis about the TVOntorio proposal you have written. S

CAMC Comprehensive Exam Candidate #

HI, Based on the first proposal you wrote for TVOntorio, this assignment is in follow up to that proposal. Purpose: To write a full business diagnosis about the TVOntorio proposal you have written. S 1

CAMC COMPREHENSIVE EXAM

SOLUTION TEMPLATE

EXAM CANDIDATE #

November 5, 2004

Table of Contents

Notes to the Marker 3

Table 2.1 – Analysis of Strategic Options 4

Table 2.2 – Analysis of Strategic Options 5

Table 2.3 – Analysis of Strategic Options 6

Table 2A - Strategic Analysis – Stakeholder Positions on Strategic Options 7

7

Table 2B - Strategic Analysis – Impact of Critical Issues on Strategic Options 8

Table 3.1 - Critical Issues in the Context of Recommended Strategic Option – FINANCE 9

Table 3.2 - Critical Issues in the Context of Recommended Strategic Option – HR 10

Table 3.3 - Critical Issues in the Context of Recommended Strategic Option – IT/MIS 11

Table 3.4 - Critical Issues in the Context of Recommended Strategic Option - POM 13

Table 3.5 - Critical Issues in the Context of Recommended Strategic Option - MARKETING 14

Table 3A – Vertical Causal Analysis 15

Table 3B – Development of What Need to Be Addressed Statements 16

Comment – Observations and Conclusions Regarding Diagnosis 18

Table 4.1 – Evaluation of Alternative Solutions & Recommendation 19

Table 4.2 – Evaluation of Alternative Solutions & Recommendation 20

Table 4.3 – Evaluation of Alternative Solutions & Recommendation 21

Table 4.4 – Evaluation of Alternative Solutions & Recommendation 22

Table 4.5 – Evaluation of Alternative Solutions & Recommendation 23

Table 4.6 – Evaluation of Alternative Solutions & Recommendation 24

Table 5 – Recommendation Detail 25

Table 5 – Recommendation Detail 26

Table 5 – Recommendation Detail 27

Table 1 - A SWOT+ Data Gathering Table (STRATEGY) 28

Table 1.1 - A SWOT+ Data Gathering Table (FINANCIAL MANAGEMENT) 30

Table 1.2 - A SWOT+ Data Gathering Table (HR MANAGEMENT) 32

Table 1.3 - A SWOT+ Data Gathering Table (IT/MGT INFO SYSTEMS) 33

Table 1.4 - A SWOT+ Data Gathering Table (PRODUCTION OPERATIONS MANAGEMENT) 35

Table 1.5 - A SWOT+ Data Gathering Table (MARKETING MANAGEMENT) 36

Table 1.6 The Five Forces of Competition in the Industry 37

Table 1.7 Industry Key Success Factors 37

Table 1.8 Industry Prospects and Overall Attractiveness 37

Table 1.9 The Business Environment 39


Notes to the Marker
  • Table 5 – Priority: HI= High (Extremely important, very critical); ME= Medium (important but not critical); LO=Low (needs to be done but not important and/or critical)

Table 2.1 – Analysis of Strategic Options

Option 1

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

Table 2.2 – Analysis of Strategic Options

Option 2

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

Table 2.3 – Analysis of Strategic Options

Option 3

Briefly Identify & Describe the Option

Benefits/ Advantages

Critical

Success

Factors

Threats/

Risks

Why is this your recommended Strategic Option?

Table 2A - Strategic Analysis – Stakeholder Positions on Strategic Options

Stakeholders and their positions:

Strategic

Option 1:

Strategic

Option 2:

Strategic

Option 3:

Stakeholder 1:

Stakeholder 2:

Stakeholder 3:

Stakeholder 4:

Table 2B - Strategic Analysis – Impact of Critical Issues on Strategic Options

Strategic Options & Their Critical Issues

Strategic Option #1

Strategic Option #2

Strategic Option #3

Finance

Marketing

Operations

IT

Human Resources

Table 3.1 - Critical Issues in the Context of Recommended Strategic Option – FINANCE

CRITICAL ISSUES

How is it manifested?


Why is it happening? Cause(s)?

1) Why Important? 2) Implications if not dealt with?

Finance

F1

F2

F3

F4

F5

Table 3.2 - Critical Issues in the Context of Recommended Strategic Option – HR

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Human

Resources

HR1

HR2

HR3

HR4

HR5


Table 3.3 - Critical Issues in the Context of Recommended Strategic Option – IT/MIS

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Info Tech

IT1

IT2

IT3

IT4

IT5

Table 3.4 - Critical Issues in the Context of Recommended Strategic Option - POM

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Operations

OP1

OP2

OP3

OP4

OP5

Table 3.5 - Critical Issues in the Context of Recommended Strategic Option - MARKETING

CRITICAL ISSUES

How is it manifested?

Why is it happening? Cause(s)?

Why Important? Implications if not dealt with?

Marketing

M1

M2

M3

M4

M5

Table 3A – Vertical Causal Analysis

Description of Underlying Cause

(Common causes for multiple problems)

Critical Issue(s) Addressed

(as identified in Table 3)

Total

Frequency

Priority and Importance

Low

Med

High

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

Additional Issues or Insights which are critical to the success of the organization

OR will critically impact on the success of your recommended strategy

Table 3B – Development of What Need to Be Addressed Statements


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed


  1. What Needs to Be Addressed

Implications if not Addressed

Opportunities if Addressed

Comment – Observations and Conclusions Regarding Diagnosis Table 4.1 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #1

Alternative #1

Pros

Cons

Alternative #2

(Note: Is there another major alternative?)

Pros

Cons

Recommendation & Rationale

Table 4.2 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #2

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.3 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #3

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.4 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #4

Alternative #1

Pros

Cons

Alternative #2

(Note: Is there another major alternative?)

Pros

Cons

Recommendation & Rationale

Table 4.5 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #5

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 4.6 – Evaluation of Alternative Solutions & Recommendation

WNTBA Statement #6

Alternative #1

Pros

Cons

Alternative #2

Pros

Cons

Recommendation & Rationale

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 15 days

Timing

Priority

(See Note to the Marker)

Rec #1

Rec #1 - Critical Success Factors & Risks to be Managed

Rec #2

Rec #2 - Critical Success Factors & Risks to be Managed

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 10 days

Timing

Priority

Rec #3

Rec #3 - Critical Success Factors & Risks to be Managed

Rec #4

Rec #4 - Critical Success Factors & Risks to be Managed

Table 5 – Recommendation Detail

Recommendations & ST = 0 to 3 months, MT = 3 to 9 months

Supporting Detail LT = 9 to 15 months, Immediate – 0 to 10 days

Timing

Priority

Rec #5

Rec #5 - Critical Success Factors & Risks to be Managed

Rec #6

Rec #6 - Critical Success Factors & Risks to be Managed

Table 1 - A SWOT + Data Gathering Table (STRATEGY)

Strategy

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT


Table 1.1 - A SWOT+ Data Gathering Table (FINANCIAL MANAGEMENT)

Finance

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

Table 1.2 - A SWOT+ Data Gathering Table (HR MANAGEMENT)

Human Resources

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

Table 1.3 - A SWOT+ Data Gathering Table (IT/MGT INFO SYSTEMS)

Information Technology

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

Table 1.4 - A SWOT+ Data Gathering Table (PRODUCTION OPERATIONS MANAGEMENT)

Operations

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

Table 1.5 - A SWOT+ Data Gathering Table (MARKETING MANAGEMENT)

Marketing

Strengths/ Positives

INT

Opportunities

EXT

Threats

EXT

Problems/

Challenges/ Weaknesses

INT

Table 1.6 The Five Forces of Competition in the Industry1

Rivalry among Competing Sellers

Potential Entry of New Competitors

Competitive Pressures from Substitute Products

Competitive Pressures from Supplier Bargaining Power and Supplier-Seller Collaboration

Competitive Pressures from Seller-Buyer Collaboration and Bargaining

Table 1.7 Industry Key Success Factors2

Technological related

Operations related

Distribution related

Marketing related

Skills related

Organizational capacity

Other

Table 1.8 Industry Prospects and Overall Attractiveness3

Factors making the industry attractive

Factors making the industry unattractive

Special industry issues/problems

Profit outlook


Table 1.9 The Business Environment4

Opportunities

Threats

Political

Economic

Societal/Cultural

Technological

1Michael E. Porter, “Techniques for Analyzing Industries and Competitors,” in Strategic Management Concepts and Cases, Arthur A. Thompson, Jr., et al. (New York: McGraw-Hill Irwin, 2003)

2Thompson and Strickland, “Strategic Management,” p. 106.

3 Thompson and Strickland, “Strategic Management,” p. 108.

4 Mimick, and Thompson, “Business Diagnostics”, p. 203.

HI, Based on the first proposal you wrote for TVOntorio, this assignment is in follow up to that proposal. Purpose: To write a full business diagnosis about the TVOntorio proposal you have written. S 2

November 5, 2004 © Canadian Association of Management Consultants 2004 Comprehensive Exam Page 3 of 39