Chapter 12 – From the chapter reading, we learned that e-mail is a major area of focus for information governance (IG) efforts, and has become the most common business software application and the bac

The significant disparity is depicted between the e-mail and the social media; this difference majorly arises from the use of these tools as well as the users. For example, millennials are fond of social media that older adults. This is following the activities that are associated with it. Strictly, e-Mail is mean to achieve various business communication objectives; on the other hand, social media was initially created as a socialization tool. Moreover, social media is associated with irrelevant content compared to e-Mail; social media is characterized by different posts from various individuals (Khan, 2017). This is not the case with the e-Mail because people only communicate formally and when necessary. It is sporadic for the employees in an organization to communicate through e-mail unless in the instance when they are sharing data or files. The reason why e-Mail is associated with some form of maturity is because of the formality and relationship between the users. This tool is majorly used for business communication. Further, it is less distractive compared to social media, which attracts people’s attention and concentration in a way that can make them forget what they were doing. The other reason why these tools are different is because of their age. Social media is in the process of developing and, thus, immature and unstable. On the other side, e-Mail has existed for about 15-20 years. Therefore, its owner has had enough time to develop and stabilize it. More so, e-mail was meant to share business information like documents and images. For social media, it is meant for sharing media content like videos and pictures. Therefore, one may infer that the difference between e-Mail and social media is based on the functionality and overall architecture. 

References

Khan, G. F. (2017). Social Media for Government: A Practical Guide to Understanding, Implementing, and Managing Social Media Tools in the Public Sphere. Springer.

Smallwood, R. F. (2014). Information Governance: Concepts, Strategies, and Best Practices. Hoboken, NJ: John Wiley & Sons.