Develop specific strategies with supporting tactics to implement positive change within the organization, Starbucks.Scenario: You’ve been hired as a consultant to develop strategies with supporting ta

Running Head: STARBUCKS 1

1. Was this a positive organizational change?

Yes

1. Why or why not?

This is because Starbucks achieved its intended target of increasing its revenue. The firm had amassed revenue of more than $ 2.6 billion by 2010 which was made possible by the changes implemented by the top-management.

1. If so, what strategies and tactics were effective in creating positive organizational change?

Starbucks utilized Kotter’s eight-step change management to implement its desired change. This strategy has been proven multiple times to be effective in achieving desired results and hence, the firm was justified in applying it. Additionally, the company used appropriate tactics of communication in the entire change process. As a result, everyone was effectively involved in the process and was aware of the specific role to play to achieve set goals.

1. What strategies and tactics would have worked better?

Starbucks should have implemented a training program whereby employees would be taught relevant skills as well as knowledge to aid as they embrace implemented changes. Also, the firm should have come up with a support structure to aid workers to practically and emotionally adjust to changes.