Your written paper assignment should be submitted this week. For the paper, your assignment is to write a 3- to 5-page paper, double-spaced and with 12-point font (approximately 1,500 words), describi

Running Head: TRAINING AND DEVELOPMENT 0

The Organization:

Apple Inc. is a name of success. It is one of four biggest technology firms in the world along with Microsoft, Facebook and Google. Apple international is located in California, United States. It is known for creating, developing, designing and selling consumer electronic products. These products include smartphones, iPhone, tablet computers: iPad tablets, personal computers: Mac, portable media player: iPod, smartwatch; Apple Watch, digital media player: Apple Tv, wireless earbuds; Air pods and smart speaker: Homepod. Apple has established a competitive edge over its competitors because of its unique operating system (Chen, 2014).

History of Organization:

The foundation of Apple was laid down by three innovative leaders of the 20th century: Steve Wozniak, Ronald Wayne, and Steve Jobs. Apple started in 1976 and sold their first line of personal computers. Their first batch was prepared in just 12 days. They received very positive response and their first batch was declared a success instantly, so they decided to move ahead and lay down the origin of their firm. This is how “Apple Inc.” came into existence in 1977. For years to come they expanded their operations by adding more and more products and services in their product line. The firm listed itself on the stock exchange in 1980 going public. Apple charged premium prices from the start which raised a lot of questions because rival firms were charging less. This turned out to be a great strategy as the firm equated the premium prices with premium quality.

Current Business:

Apple Inc. started its operation by selling personal computers in 1977 but today the product line is very diverse. Over the years Apple has been adding new products and services to their existing list. There has been a lot of innovations in the technology sector in the last five decades. Apple remained at the fore front of these innovations and introduced a huge range of products and services for its audience. Current product lines consist of both hardware and software products. The software product line consist of Safari, IOS, Tv OS, MacOS, Xcode, Logic Pro, iPadOS, iLife work etc. On the other hand, the hardware product line is also very extensive as it consist of Apple phones called iPhone, tablet computers which are called IPad, personal computers “Mac” , digital media players, Apple watch, Apple Tv, iPod, Homepod etc. The product line of Apple has covered every dimension of digital life and it keeps on adding more and more products and services and since it has established a brand name for itself, customers buy all their new services. Their new services include iCloud, IMessage, Apple music etc. (Farooq, 2019).

Mission, goals and objectives of the business:

The mission behind Apple Inc. is “to bring the best user experience to its customers through its innovative hardware, software, and services.” This is not possible without having a skilled and dedicated workforce which also believes in the mission. The company has the goal to create and release the most user-friendly computers, smartphones, and consumer electronics. Furthermore, their business objective is to create life-changing products, as Tim Cook states "We believe that we are on the face of the earth to make great products and that's not changing."

Current Training and Employee Development Department:

Apple International has an extensive training and development program for its employees. The decisions makers know human capital is a key resource and it makes the difference between success and failure because an organizations success is based on management and effective utilization of their resources. Human capital is the key resource which manages all other resources whether they are finances, technology, or brand name. That is why the firm has developed a thorough program for the training and development of its employees with special consideration for research and development and marketing divisions. For an innovative environment effective training and continuous development act as crucial components. The innovative environment at Apple is based on its employee's training and development for continuously pursuing innovation and it has worked well for both employees and the organization. The training and development department ensures that it introduces inclusive programs for both current and new employees who appreciate the continuous professional growth and development because of these programs and hence perform better. As per Apple policy, it engages all the employees from the lower level to highest levels in training and development as it equips the employees with the required skills and capabilities required for organizational success. The company benefits when an employee's performance betters, and the employees benefit because they are continuously learning and excelling in their careers. The key focus of training and development programs are on the optimum utility of human capital, development of human resources, development of capabilities and skills of employees, developing a team spirit, right organizational culture, quality at work, health and safety of employees, healthy and balanced work environment, and morale of employees (Gallo, 2012).

Challenges:

Apple Inc. is one of the leading names of the technology industry and it is because of its well sought and inclusive strategies but there is always room for some improvement. In the case of Apple Inc., the company can face challenges due to its current organizational structure. Since it is a significant component of its overall equation of success, it needs to be aligned the with organizational vision, and corporate mission. The hierarchal organizational structure does not conform to the development and training program for innovation and creativity. Hence the organizational structure ought to be reformed and it has to be in alignment with its training and development program (krohra, 2015).

Reason for selecting Apple:

For studying the training and development programs Apple International is chosen because it is one of the most successful companies in the world today. The success was achieved at an amazing rate of time and surely the training and development of employees have a great part in it. By studying the policies and practices of Apple Inc. other companies can also learn how an organization can convert its employees into its asset and use them to create a brand name like no other in the world.

Chen, B. X. (2014, August 10). Simplifying the Bull: How Picasso Helps to Teach Apple’s Style. Retrieved from New York Times: https://www.nytimes.com/2014/08/11/technology/-inside-apples-internal-training-program-.html

Farooq, U. (2019, January 8). Apple Competitors. Retrieved from Marketing Tutor: https://www.marketingtutor.net/apple-competitors/

Gallo, C. (2012, August 30). Apple's Secret Employee Training Manual Reinvents Customer Service in Seven Ways. Retrieved from Forbes: https://www.forbes.com/sites/carminegallo/2012/08/30/apples-secret-employee-training-manual-reinvents-customer-service-in-seven-ways/#5829178564fd

krohra, h. (2015, September 29). Training and development Of Apple Co. Retrieved from Slideshare: https://www.slideshare.net/hiteshkrohra/training-and-development-of-apple-co