This project entails a performance assessment, results analysis, and the creation of a development plan for focused career improvement. You will be required to solicit performance feedback (anonymous

C om pete n cie s Cap sim In box p re se n ts m ult ip le s it u atio n s a n d p ro b le m s th at sp an fo u r k e y ty p es o f p eop le m an ag em en t p ra ctic e s. T he sc o re s s h ow y o u r p erc e n ta g es o f c o rre ct r e sp on se s a cro ss th ese p ra ctic e s. Y ou c o rre ctly a d dre sse d 50% o f th e sit u atio n s a b ou t Stru ctu rin g W ork ( S W ) , w hic h d eal w it h unders ta n din g a n d d esig nin g jo b r e q uir e m en ts a n d re sp on sib ilit ie s. Y ou c o rre ctly a d dre sse d 25% o f th e s it u atio n s ab ou t Acq uir in g T ale n t ( A T) , w hic h d eal w it h r e cru it m en t an d e m plo ye e s e le ctio n . Y ou c o rre ctly a d dre sse d 25% o f th e sit u atio n s a b ou t Managin g T ale n t ( M T) , w hic h d eal w it h em plo ye e tr a in in g a n d d eve lo p m en t. Y ou c o rre ctly a d dre sse d 25% o f th e s it u atio n s a b ou t Rew ard in g P erfo rm ance ( R P) , whic h d eal w it h c o m pen sa tio n a n d p erfo rm an ce m an ag em en t.

P erc e nta g e ( % ) SW AT MT RP 025 50 75 100 S elf A w are n ess 0 1 2 3 4 5 6 2 You r s e lf - a w are n ess in dex is a 2 . T his s c o re r e fle cts h ow accu ra te ly y o u r s e lf - a sse ssm en ts m atc h th e o b je ctiv e asse ssm en ts p ro d uce d b y C ap sim In box. H ig her s c o re s e q uate to m ore a ccu ra te s e lf - a w are n ess. Y ou r s c o re in dic a te s th at y o u are c u rre n tly lo w in s e lf - a w are n ess a ccu ra cy. W hen y o u a re in accu ra te , it is d ue to o ve r-ra tin g y o u rs e lf I t is im porta n t to re co g niz e th at a n a ccu ra te u nders ta n din g o f y o u r s k ills is th e esse n tia l fir s t s te p to im pro vin g th ese s k ills .

0 10 25 50 75 90 100 Feed back R ep ort 3 S kill G ap Le g en d o f b ar S elf - A sse ssm en t S co re I n box A sse ssm en t S co re Org aniz in g Pla n nin g a n d p rio rit iz in g w ork th ro u gh th e e ffe ctiv e s c h ed ulin g o f p eop le a n d ta sk s, a s w ell a s m an ag in g p ers o n al e ffe ctiv e n ess th ro u gh tim e m an ag em en t a n d d ele g atio n .

Lea din g In flu en cin g o th ers to w ard th e a ch ie ve m en t o f g oals b y d ir e ctin g a n d e m pow erin g p eop le to a cco m plis h ta sk s w hile r e m ain in g s e n sit iv e to th eir p ro fe ssio n al n eed s.

Pro ble m S olv in g Exh ib it in g s o u nd ju dgm en t b y d eve lo p in g a n a ccu ra te u nders ta n din g o f s it u atio n s, c o lle ctin g u se fu l in fo rm atio n , a n d c o m ple tin g pre cis e a n aly sis o f d ata in o rd er to m ake e ffe ctiv e d ecis io n s.

Com munic a tin g Pre se n tin g in fo rm atio n to o th ers in o rd er to m axim iz e u nders ta n din g b y d efin in g th e a p pro p ria te ta rg et a u die n ce , id en tif y in g c o re id eas, s e le ctin g th e m ost im porta n t c o m munic a tio n m ed iu m , a n d d eve lo p in g s u pportiv e a rg um en ts .

In it ia tin g Pro activ e ly in flu en cin g e ve n ts w it h ou t o th ers â €™ d ir e ctio n in o rd er to a cco m plis h a g oal o r ta sk , o r to m ake a d ecis io n .

39 76 12 59 21 53 22 62 25 35 Feed back R ep ort 4 A ppen dix - D evelo pm en ta l T actic s O rg an iz in g L e arn in g h ow to o rg an iz e w ork m ore e ffe ctiv e ly r e q uir e s r e co g niz in g th at n ot a ll w ork is o f e q ual im porta n ce . S om e w ork r e q uir e s i m med ia te a tte n tio n , b ut it is n ot d if fic u lt to e xe cu te , w hile o th er w ork m ig ht r e q uir e le ss u rg en t a ctio n , b ut r e q uir e s m ore th ou ght. L ik e a ll s k ills , le arn in g to p rio rit iz e w ork ta ke s p ra ctic e . S ta rt b y u sin g a s o rtin g s y ste m to d is tin guis h h ig h p rio rit y w ork ( e .g ., a ssig nm en ts fr o m y o u r b oss w it h d ead lin es) fr o m lo w er p rio rit y w ork ( e .g ., u rg en t r e q uests th at a re u nre la te d to y o u r w ork ). U se la b els , c o lo r c o d es, o r s y m bols to d if fe re n tia te w ork o n a d aily b asis . C om ple te a ll h ig h p rio rit y w ork fir s t b efo re m ovin g o n to lo w er p rio rit y w ork . Y ou m ay n eed to c o n tr o l y o u r e n vir o n m en t to a vo id g ettin g d is tr a cte d ( e .g ., tu rn in g o ff y o u r p hon e u ntil y o u ’v e c o m ple te d th e h ig h-p rio rit y w ork ).

T o le arn a b ou t o rg an iz in g s k ills c o n sid er ta kin g a c la ss o n tim e m an ag em en t, k e ep in g a n h ou rly d ia ry o f y o u r c o m ple te d ta sk s fo r o n e w eek, w ork in g w it h a n e xe cu tiv e fu nctio n in g c o ach , a n d a sk in g o th er r e sp ecte d c o w ork e rs a b ou t th eir m eth od s fo r m an ag in g th eir w ork lo ad s.

T o p ra ctic e o rg an iz in g s k ills u se y o u r r e al d ay-to -d ay r e sp on sib ilit ie s to b eg in e xp erim en tin g w it h th e m eth od s y o u ’v e le arn ed in o rd er to i d en tif y w hat w ork s b est. V olu nte er to le ad a p ro je ct th at w ill r e q uir e y o u to m ake s c h ed ule s, c o ord in ate w ork , a n d k e ep th e te am o n th e s a m e p ag e. E xp erim en t a t h om e w it h d if fe re n t ty p es o f c a le n dars a n d tim e-m an ag em en t s y ste m s th at y o u c a n u lt im ate ly u se in th e w ork p la ce .

H ere a re s o m e q uic k tip s to h elp y o u o rg an iz e m ore e ffe ctiv e ly :

Use a c a le n dar. R eco rd d ue d ate s fo r im porta n t ta sk s o n a c a le n dar.

Skim y o u r e m ail d aily a n d th en s o rt it b y h ig h p rio rit y , c o m ple tin g th e h ig h p rio rit y e m ails fir s t.

Each w eek b efo re w ork , m ake a to -d o lis t o f h ig h p rio rit y w ork th at m ust b e a cco m plis h ed .

At th e e n d o f e ve ry d ay, lis t th e h ig h p rio rit y w ork th at n eed s to g et d on e th e n ext d ay.

Avo id p ro cra stin atio n b y u sin g d ead lin es e ve n if o n es h ave n ot b een a ssig ned .

When a tte n din g m eetin gs, a sk to r e vie w a n y fo llo w -u p a ssig nm en ts a n d r e sp on sib ilit ie s a t th e e n d o f th e m eetin g.

Alw ays u se a n a g en da w it h tim e lim it s w hen h old in g m eetin gs.

Seek to r e d uce tim e w aste rs lik e p op -in v is it o rs a n d e xce ssiv e s o cia liz a tio n in p ers o n o r v ia s o cia l m ed ia .

L e adin g L e ad in g is a ll a b ou t in flu en cin g o th ers to a cco m plis h im porta n t ta sk s. T o le arn th is s k ill, y o u m ust fir s t r e co g niz e th at th is is a n activ e p ro ce ss. Y ou m ust ta ke a n a ctiv e r o le in p ro vid in g d ir e ctio n fo r o th ers a n d e n co u ra g in g th em to p erfo rm in o rd er to e ffe ctiv e ly l e ad . P ro vid in g d ir e ctio n s ta rts w it h h elp in g o th ers u nders ta n d th eir r o le s a n d g oals b y s e ttin g c le ar e xp ecta tio n s fo r w hat it m ean s to b e a g ood p erfo rm er. O nce c le ar e xp ecta tio n s a re s e t, e ffe ctiv e le ad in g r e q uir e s s tr o n g e n co u ra g em en t a n d s u pport o f o th ers ' n eed s. S eek e ve ry o p portu nit y to r e co g niz e g ood p erfo rm an ce a n d e ffo rt a n d fin d w ays to c o n nect p ers o n ally to e ach in div id ual te am m em ber.

T o le arn a b ou t le ad in g s k ills , c o n sid er ta kin g c o u rs e s r e la te d to le ad ers h ip o r h um an c a p it a l m an ag em en t ( s u ch a s o rg an iz a tio n al b eh avio r o r h um an r e so u rc e s m an ag em en t) , p artic ip ate in fe ed back in te n siv e p ro g ra m s ( e .g ., a 3 60-d eg re e fe ed back s u rv e y) d esig ned to p ro vid e i n sig ht a b ou t h ow p eop le p erc e iv e y o u r le ad in g s k ills , d eve lo p a r e la tio n sh ip w it h a m en to r ( ty p ic a lly a w ell- re sp ecte d s e n io r c o lle ag ue), a n d o f c o u rs e r e ad e vid en ce -b ase d b ooks o n le ad ers h ip .

T o p ra ctic e le ad in g, s e ek o u t e xp erie n ce s th at w ou ld r e q uir e y o u to p ro vid e d ir e ctio n to o th ers in a n a ctiv e w ay. V olu nte er to le ad a n y p ro je ct, w heth er it 's fo r y o u r fa vo rit e c h arit y , c lu b, o r a w ork -re la te d a ssig nm en t. T ake o n n ove l a ssig nm en ts a t w ork th at w ill in vo lv e b ein g p art o f a te am a n d a sk to o w n a p artic u la r p ie ce o f th at w ork .

H ere a re s o m e q uic k tip s to h elp y o u le ad m ore e ffe ctiv e ly :

Cle arly c o m munic a te y o u r s ta n dard s fo r g ood p erfo rm an ce to e ach a n d e ve ry te am m em ber.

Set c le ar p rio rit ie s fo r w ork r e su lt s .

Solic it in put fr o m o th ers b efo re d ecid in g o n a fin al c o u rs e o f a ctio n .

Meet o n e-o n -o n e w it h te am m em bers to h elp th em u nders ta n d h ow th eir w ork is c o n necte d to th e te am 's w ork o ve ra ll.

Public ly r e co g niz e te am m em bers ' e ffo rt a n d a ch ie ve m en t.

Le arn w hat r e w ard s e ach te am m em ber v a lu es.

Avo id ig norin g is su es o r c o n ce rn s th at a re r a is e d b y o th ers . Feed back R ep ort 5 Pro vid e r e g ula r fe ed back to h elp o th ers ' tr a ck th eir p ro g re ss to w ard g oals a n d to im pro ve th eir e ffe ctiv e n ess.

P ro ble m S olv in g P ro b le m -s o lv in g s k ills a re m ore th an ju st m akin g a d ecis io n – th ey in vo lv e d ia g nosin g p ro b le m s a ccu ra te ly th ro u gh g ath erin g a n d a n aly zin g d ata a n d u sin g s o u nd ju dgm en t to d ete rm in e th e b est c o u rs e o f a ctio n a m on g a lt e rn ativ e s. B eca u se fe w p ro b le m s a re s o lv e d w it h p erfe ct i n fo rm atio n , le arn in g to e ffe ctiv e ly s o lv e p ro b le m s is a s m uch a b ou t h avin g a c o n sis te n t p ro ce ss a s it is a b ou t d eve lo p in g a w ork a b le s o lu tio n to th e p ro b le m .

T o le arn a b ou t p ro b le m -s o lv in g, c o n sid er fo rm al c o u rs e w ork in th e a re a s y ste m s th in kin g, d ecis io n -m akin g, d ata a n aly sis /b usin ess s ta tis tic s, a n d a p plie d r e se arc h m eth od s. N um ero u s b ooks a re a va ila b le th at d eta il w here a n d w hy d ecis io n s fa il th at c a n p ro vid e a g ood g ro u ndin g in t h e fu ndam en ta l p ro b le m -s o lv in g tr a p s. F in d a n d le arn fr o m w ell- re sp ecte d c o lle ag ues w ho s e em to w ork th ro u gh a g ood p ro ce ss w hen s o lv in g p ro b le m s r a th er th an th ose w ho e sp ou se “ g oin g w it h y o u r g ut” a s a p rim ary ta ctic .

T o p ra ctic e p ro b le m -s o lv in g s k ills , s ta rt u sin g a d ecis io n -m akin g p ro ce ss in y o u r d ay-to -d ay w ork fo r p ro b le m s th at d o n ot h ave s im ple o r c le ar a n sw ers . S eek to jo in te am s th at a re c h arg ed w it h m akin g c h an ge a n d g en era tin g n ew id eas, a n d g et in vo lv e d in w ork th at p ro vid es o p portu nit ie s to m ake im porta n t d ecis io n s ( e .g ., s tr a te g y, h ir in g, a n d b usin ess tr a n sfo rm atio n ).

H ere a re s o m e q uic k tip s to h elp y o u p ro b le m s o lv e m ore e ffe ctiv e ly :

Spen d tim e d efin in g th e p ro b le m b efo re m ovin g to g en era tin g s o lu tio n s.

Colle ct d ata fr o m m ult ip le s o u rc e s in o rd er to b ette r u nders ta n d th e n atu re o f th e p ro b le m .

Dou ble -c h eck d ata fo r a ccu ra cy a n d lo ok fo r a n y im porta n t in fo rm atio n th at m ig ht b e m is sin g.

Gen era te a s m an y p ossib le s o lu tio n s to th e p ro b le m a s p ossib le b efo re n arro w in g th ese to a fe w s o lu tio n s.

Seek to h ave m ore th an tw o p ossib le s o lu tio n s to a n y g iv e n p ro b le m .

Ask fo r in put fr o m o th ers o u ts id e y o u r g ro u p w ho a re le ss fa m ilia r w it h th e p ro b le m .

Dete rm in e th e c rit e ria o r im porta n t fa cto rs th at w ill fo rm th e b asis o f th e s o lu tio n th at y o u s e le ct ( e .g ., c o sts , fe asib ilit y , e ffe ctiv e n ess, etc .) .

Eva lu ate e ach p ossib le s o lu tio n u sin g th e c rit e ria th at h ave b een d eve lo p ed to n arro w y o u r c h oic e s.

C om munic a tin g E ffe ctiv e c o m munic a tio n in vo lv e s th e e xch an ge o f in fo rm atio n a n d m ean in g b oth w it h in a p ers o n ( d esc rib in g y o u r th ou ghts , id eas, e tc .) a n d b etw een p eop le ( c o n ve yin g m essa g es to o th ers ).

O f c o u rs e , e ffe ctiv e c o m munic a tio n in a n o rg an iz a tio n r e q uir e s a k n ow le d ge b ase a b ou t th e s u bje ct, s it u atio n , o r d is c ip lin e a t h an d. B eyo n d t h is c o n te n t e xp ertis e , th e pro ce ss of e ffe ctiv e c o m munic a tio n is a p plic a b le a cro ss a w id e v a rie ty o f s it u atio n s fo r o ra l a n d w rit te n fo rm s o f c o m munic a tio n . T hus, a fo cu s o n th e c o m munic a tio n p ro ce ss c a n h elp y o u d eve lo p y o u r c o m munic a tio n s k ills in g en era l.

T o le arn a b ou t c o m munic a tio n s k ills , c o n sid er ta kin g c o u rs e s r e la te d to in te rp ers o n al c o m munic a tio n , b usin ess w rit in g, o ra l p re se n ta tio n , a n d d ata v is u aliz a tio n .

T o p ra ctic e c o m munic a tio n s k ills , s ta rt w it h y o u r d ay-to -d ay c o m munic a tio n s it u atio n s. T hese m ost c e rta in ly in clu de e m ail a n d fa ce -to -fa ce c o m munic a tio n . I n a d dit io n , p ut y o u rs e lf in p osit io n s to p ra ctic e fo rm al s p eakin g ( e .g ., b usin ess p re se n ta tio n s) a n d in fo rm al s p eakin g ( e .g ., i m pro m ptu s p eakin g w hen c a lle d u pon in m eetin gs).

H ere a re s o m e q uic k tip s to h elp y o u c o m munic a te m ore e ffe ctiv e ly :

Cle arly d efin e y o u r a u die n ce a n d th in k a b ou t th eir s p ecif ic n eed s, k n ow le d ge a n d v ie w poin ts .

Dete rm in e th e in te n ded o u tc o m e o f y o u r c o m munic a tio n .

Id en tif y th e c o re id eas o r m ajo r th em es y o u w an t to c o m munic a te .

Org an iz e o r c h art y o u r flo w o f id eas fr o m b eg in nin g to e n d.

Outlin e th e c rit ic a l “ ta ke -a w ays” th at m ust b e c le arly c o n ve ye d .

Thin k a b ou t th e p ossib le c h an nels y o u c o u ld u se ( fa ce -to -fa ce , e m ail, v id eoco n fe re n ce , p hon e c a ll, e tc .) . W hen c h oosin g th e b est ch an nel, th in k a b ou t y o u r a u die n ce , c o n te n t, a n d s p eed a t w hic h y o u m ust d eliv e r th e m essa g e. Feed back R ep ort 6 Deve lo p y o u r c o re id eas w it h s u pportiv e a rg um en ts th at in clu de d ata , p ers o n al c re d ib ilit y , a n d s u bje ct e xp ertis e .

Speak w it h c o n fid en ce a n d e n th usia sm .

Be s u re to u se p ro p er g ra m mar a n d to n e.

When s p eakin g, m ake e ye c o n ta ct w it h y o u r a u die n ce a n d a vo id “ u p-ta lk ” ( e n din g s e n te n ce s w it h a n u pw ard to to n e th at s o u nds lik e a questio n ).

Str iv e fo r c o n cis e s ta te m en ts ; a vo id r a m blin g.

I n it ia tin g I n it ia tin g s k ill is a ll a b ou t b ein g p ro activ e , w hic h in clu des s ta rtin g a n d c o m ple tin g w ork w it h ou t b ein g d ir e cte d to d o s o , b ut a ls o in vo lv e s g oin g b eyo n d w hat is e xp ecte d . D eve lo p in g in it ia tiv e r e q uir e s th at y o u fir s t r e co g niz e th e im porta n ce o f b eg in nin g w ork w it h ou t e xp lic it d ir e ctio n . O rg an iz a tio n s c a n ’t p ossib ly d ic ta te a ll th at n eed s to b e d on e a n d m an ag ers r e ly o n o th ers to s p ot o p portu nit ie s o r p ro b le m s a n d t o p urs u e th em w it h v ig or a n d c o m mit m en t.

T o le arn a b ou t in it ia tin g s k ill, s ta rt b y d eep en in g y o u r te ch nic a l e xp ertis e in y o u r a re a o f in te re st. B ein g a te ch nic a l e xp ert a llo w s y o u to m ore r e ad ily s p ot a re as o f c o n ce rn s o r p ote n tia l o p portu nit ie s fo r g ro w th . F in d a m en to r w ho c a n c h alle n ge y o u a n d in sp ir e y o u to b e p ro activ e in y o u r fie ld . R eexa m in e y o u r fit w it h y o u r c h ose n o ccu patio n to e n su re th at y o u a re e xcit e d b y th e w ork th at y o u d o.

T o p ra ctic e in it ia tin g s k ill, s ta rt b y lo okin g fo r o p portu nit ie s to a ct w it h ou t b ein g to ld to d o s o . F in d p ro b le m s a n d o ffe r s o lu tio n s to th ose p ro b le m s to s e n io r m an ag em en t. T ake o n w ork th at r e q uir e s y o u to e n gag e in n ove l ta sk s to e xp an d y o u r e xp ertis e a n d b ro ad en y o u r a b ilit y t o r e co g niz e fo r y o u rs e lf w hat n eed s to b e d on e.

H ere a re s o m e q uic k tip s to h elp y o u in it ia te m ore e ffe ctiv e ly :

Reg ula rly a sk y o u rs e lf , w hat c a n I d o to g o b eyo n d e xp ecta tio n s?

Seek o u t o p portu nit ie s to d em on str a te th at y o u a re a “ s e lf - s ta rte r.” Volu nte er fo r w ork o u ts id e y o u r o w n a re a o r fu nctio n .

Exa m in e y o u r c u rre n t w ork p ro ce sse s a n d a sk w hat c o u ld b e b ette r o r m ore e ffe ctiv e ?

Seek o u t in fo rm atio n th at c a n h elp y o u b ette r u nders ta n d y o u r w ork s it u atio n in o rd er to fig ure o u t w ays to im pro ve it .

When d ele g ate d a ta sk , u nder p ro m is e a n d o ve r d eliv e r o n r e su lt s .

Be p ers is te n t – d on ’t g iv e u p a t th e fir s t s ig n o f fa ilu re .

Focu s o n a ch ie vin g r e su lt s , n ot ju st h ou rs w ork e d .

Avo id th e te m pta tio n to p ut th in gs a sid e fo r a n oth er tim e w hen it c a n b e d on e e asily in th e m om en t.

Take o n e xtr a w ork to h elp y o u r d ep artm en t o r g ro u p m eet it s g oals .