In your role as Director of Operations, your communication skills are essential to project completion. Your organization is cross-functional; thus, you communicate directly with many department heads
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Introduction
Who is Director of Operations, what job specification? ; What is company specifications? What kind of cross-functional company it is? Why do companies hire a Director of Operations? What communication skills are essential to project completion?
Organization strategy
Vision, mission, strategy, goal, problems, technology, why they need that IS project. How the communication complex handle through different department.
MIS in terms of sustaining a cross-functional organization
Explain how Management Information Systems in terms of sustaining a cross-functional organization, with case and examples.
BI in terms of decision-making
The use and implementation of BI in terms of decision-making.
CRM and sustainable competitive advantage
CRM and its use and implementation in terms of a sustainable competitive advantage, with examples.
Social Media and global competition
Social Media in terms of competing on the global-stage with example
Conclusion and summary
References:
