Southwest Airlines is a well-known company featured in our textbook. Over the next 4 weeks, you will take on the fictional role of intern at Southwest Airlines Human Resources. You will utilize the te

ORG/535 v1

Southwest Airlines is a well-known company featured in our textbook. Over the next 4 weeks, you will take on the fictional role of intern at Southwest Airlines Human Resources. You will utilize the te 1

Wk 2 – Apply: HR Design Decisions

Instructions

For each of these 7 HR design decisions, check the box for the choice that most matches where you think Southwest Human Resources falls. While the organization likely does not fall cleanly into one or the other extreme, pick the one that it more clearly resembles. Then, in the right-hand column, evaluate how well that choice works.

Items to consider, but not limited to, in your analysis include:

  • The impact on company performance of the approach

  • Effectiveness of the approach

  • The impact on employee morale and engagement of the approach

  • Alignment with the strategy of the approach

Design Decisions

Choices

Analysis of how well each choice works

View of employees

Employees as expenses

Employees as assets

Compensation

Below market

Competitive

Above market

Training and Development

Spontaneous

Planned

Job Descriptions

Specific

General

Recruitment

External

Mixed

Internal

Onboarding – Socialization of new employees

Limited

Extensive

Bargaining

Collective

Individual

References

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