Read the case, watch the video, and answer the following questions. ANSWER EACH QUESTION SEPARATELY. 1- Based on the video case history materials, what factors do you think have contributed to making

Fact Sheet: O REO 100 th BIRTHDAY A Global Taste of the World’s Favorite Cookie Magic happened on March 6, 1912 when two decoratively embo ssed chocolate -flavored wafers met up with a rich crème filling. Oreo cookies were born ! In 2012, Oreo celebrates its 100 th birthday and invites the world to join in the party and raise a celebratory glass … of milk, that is ! Enjoyed in more than 100 countries, today the Oreo brand is the world‟s top selling cookie . In markets around the world, Oreo comes in surprising local flavors, like blueberry and green tea ice cream, and fun shapes and forms, like Oreo Minis and Triple Double Oreo . But no matter where in the world you find Oreo , one thing remains right at the heart of milk‟s favorite cookie: the iconic “twist, lick, dunk ” ritual that brings people together like no other biscuit can! Oreo Fun Facts:  100 th Birthday: March 6, 2012  Birth year: 1912 -- the same year the South Pole was discovered, and the Titani c sank .  First sale: The first Oreo cookie was sold in Hoboken, NJ, where Oreo was originally packaged in bulk tins and sold by weight. Back then, grocers paid USD $0.30 cents/lb for Oreo .  Namesakes: Oreo has a street named after it – Oreo Way – formerly known as West 15th Street between 9th & 10 Avenues in New York City where the first Oreo cookie was made at the original Nabisco bakery.  Design: The first Oreo cookie was embossed with a thin wreath on the outer edge, with the Oreo name on the plain surface in the middle .  Sales: Oreo is the world‟s favorite cookie and the best -selling cookie brand of the 21st century , with $1.5 bil lion in global annual revenues. Kraft Foods is the proud custodian of Oreo , and Oreo is one of the company‟s 12 “billion -dollar” brands.  Global Reach: Oreo cookies can b e found in more than 100 countries .  Biggest Markets: Rank order based on 2010 data: U.S., China, Venezuela, Canada, Indonesia, Mexico, Spain, Central America and the Caribbean, UK and Argentina.  Fastest Growing Mark ets: Rank order based on 2010 data: France (recent ly launched), Australia/New Zealand, Chile, China, Indonesia, Malaysia/Singapore, Taiwan, Morocco, Mexico and Hong Kong.  Twist , Lick , Dunk Ritual: 50 percent of all Oreo eaters pull apart their cookies before eating, with women twisting them open more often than men.  Bakeries: Kraft Foods is the world‟s largest biscuit baker. And Oreo is made at 21 bakeries around the world .  Oreo fans: Oreo has a Facebook community of more than 23 million Oreo lovers around the globe , representing 200+ countries and dozens of different languages. Oreo ranks among the top five brand Facebook pages in the world! Examples of Flavors and Forms Around the W orld United States: - Triple Double Oreo - Oreo Fudge Cremes: Peanut Butter and Golden - Double Stuf Oreo Heads or Tails China:  Oreo green tea ice cr eam : Oreo cookie with green tea ice cream flavor crème with a cooling sensation that simulate s ice cream.  Oreo wafers: Oreo in a traditional wafer cookie form that‟s popular in China  Oreo Double -Fruit in Orange & Mango and Raspberry & Blueberry crème . Indonesia:  Oreo Vanilla  Oreo Chocolate  Oreo Double Delight (Chocolate and Peanut)  Oreo Strawberry  Oreo Blueberry Ice Cream  Oreo Orange Ice Cream  Oreo Golden Vanilla Argentina :  OREO “x3” (pronounced “Por Tres”) cookie , introduced in 2010. Inspiration for the US TRIPLE DOUBLE OREO cookie, the OREO x3 features three layers of cookie, and two layers of creme.  Oreo Duo. Oreo cookie, with a layer of creme featuring two complementary “ha lf and half” flavors. Two varieties: Strawberry and vanilla; banana and dulce de leche.  Oreo Alfajor: Three layers of Oreo cookie and crème covered in chocolate in the form of a traditional Argentine snack cake. Mexico:  Oreo Trio Chocolate: three different chocolates in the same Oreo … one per each cookie and a third in the crème  Oreo Cookies & Crè me : Oreo with Cookies & Crème filling  Oreo Double Stuf  Oreo Dark Fudge  Oreo White Fudge Iconic Oreo Adverti sing Slogans through the Years  1950 – Oh!, Oh! Oreo !  1980 – For the Kid in All of Us  1982 – America‟s Best Loved Cookie  1982 – The One and Only  1986 – Who‟s The Kid with the Oreo Cookie?  1990 – Oreo , The Original Twister  2004 – Milk‟s Favorite Cookie History of Oreo … 100 years and counting! 1912 – Oreo is introduced , with the first Oreo rolling off the line at the Chelsea Market bakery in Manhattan . 1913 – Oreo cookie is registered as a Nabisco trademark . 1921 – The name “ Oreo Biscuit” is changed to “ Oreo Sandwich .” 1923 – First advertisement showing the “twist” appears on trolley cars . Oreo cookies now available in a self -service fiberboard package . 1928 –Oreo is exported to several Spanish -speaking countries in Central and Latin America . 1937 – The name “ Oreo Sandwich” is changed to “ Oreo Crème Sandwich .” 1949 – Oreo introduced in Canada . 1952 – Cookie design modified to include the Nabisco Biscuit Company‟s colophon emblem . 1965 – Oreo cookies packaging changes to a one -pound cardboard carton that contains three waxed -paper wrapped “stack packs” (but are still available in the one -pound, 11 -ounce and 6 ½ - ounce cellophane bag s, as well as single -serve packets ). Late 1960s – Oreo launched in Venezuela . 1974 –Oreo Double Stuf Chocolate Sandwich cookies introduced in the U.S. 1983 –Oreo cookies are supplied to approved ice cream manufacturers for use in products marketed under the trade name of Oreo brand “Cookies „N Cream Ice Cream .” Complete line of single -serve items designed to satisfy consumer snacking needs introduced in U.S. 1985 – Oreo Mint Crème cookies introduced in U.S. for limited time . Oreo Double Stuf cookies introduced in Canada . 1986 – Oreo Ice Cream introduced in Canada . 1987 – Oreo celebrates its 75th birthday. Oreo Big Stuf cookies introduced for a limited time in retail market . Fudge Covered Oreo Sandwich cookies introduced in U.S. 1988 – Oreo Baking Crumbs (for recipes) introduced in Canada . 1989 – “Father and Son” TV commercial marks the launch of the “Moments” campaign . 1990 – Oreo Summer Fun Pack introduced in Canada and sells over 900,000 packages in just 3 weeks . White Fudge Covered Oreo cookies introduced as holiday seasonal product in U.S. 1991 –Oreo cookies available with o range colored filling for Halloween in U.S. Winter White Oreo (White Fudge Covered Oreo Cookies) introduced in Canada . 1992 – Mini Oreo cookies available nationwide in U.S. and first introduced in Canada . 1993 – Oreo cookies now sold in 30 countries worldwide. Mini Oreo cookies with red filling introduced for holiday season in U.S. Oreo Cookie Pie Crust introduced in U.S. 1994 – Reduced Fat Oreo cookies introduced in U.S. Oreo launches in Brazil and Iberia . 1995 – Oreo Chocolate Sandwich cookies introduced in Argentina . Holiday Oreo cookies with red crème filling produced for Christmas holiday season in U.S. Oreo launches in Hong Kong . 1996 – Oreo cookies introduced in China . 1998 – Oreo Global Moments Campaign launch. 1999 – In a survey conducted to ma rk the turn of the century, 86% of Americans chose Oreo cookies when asked which items they would like to see continued in the next century. Oreo ran ked second behind “newspapers”. (source: Yankelovich Partners, Inc.) 2000 – Oreo cookies are enjoyed by 9 out of 10 households in the US . Mini Oreo cookies in convenient on -the -go packs introduced . 2001 – Chocolate Crème Oreo cookies and Chocolate Crème Mini Oreo cookies introduced in U.S. Oreo Fudge Covered Mint Sandwich cookies introduced in U.S . 2002 – Double Delight Oreo cookies introduced in U.S. in Peanut Butter and Chocolate Crème, Mint and Crème and Coffee and Crème . 2003 – Oreo puts the chocolate on the inside and two golden wafers on the outside with the launch of “Uh -Oh!”. Th is product was originally intended to be an “in and out ” product but it was so popular that the brand decided to keep it. 2004 – Golden Oreo launched. Oreo Brownies introduced in Canada as foodservice dessert. Football Oreo cookies introduced as “in and out” product in U.S. Reduced Fat Oreo cookies are reformulated to have zero grams of trans fat per serving . 2005 – First -ever “ Oreo and Milk” jingle contest . 2006 – Oreo becomes China‟s #1 - selling biscuit . 2007 – Oreo launched in Greece , Denmark, Norway and Sweden . Oreo Cakesters launched in U.S . Snack „n Seal packaging introduced in the U.S . 2008 – Oreo launched in UK, Netherlands and Italy . Double Stuf Racing League (DSRL) launched in U.S. First -ever global Oreo campaign launches, Global Moments. Nabisco 100 Calorie Packs Oreo Mini Cakesters introduced in U.S. Oreo Fudgees introduced as a limited e dition . 2009 – Oreo Fun Stix and Golden Double Stuf launched . Oreo biscuits are the subject of the world‟s largest blind taste test with 1,471 people gathering in Madrid, Spain . 2010 – Oreo launched in Ukraine . 2011 – Oreo introduced in Poland, Germany and India .