CONNECTIONS Core competencies: Analytic Inquiry Use of Information Resources This assignment allows you to demonstrate mastery of the course outcomes : Apply communication theories to organizational c

CO MM U N ICA T ION AUDIT S URV EY B ased o n the Q u esti onn a ire Su rve y b y the Internatio nal C o m m u nica tio n A ss o ciati on Instructions Please circle your responses on the survey form. Please answer all qu estions since each is important for possibly improving the operation of your organization. If there are any qu estions which do not app ly to you, leave them blank. If there are qu estions which you do not understand, please ask us about them. W e app reciate your patience for this importan t survey. There is a total of 37 qu estions divided into 5 sec tions: 1. Rec eiving information from others 2. Sending information to others 3. Source s of information 4. Tim eliness of information 5. Channels of comm unica tion PLEASE M AR K ONLY ONE RESPONSE TO EAC H QUESTI ON 3 Comm unication Audit Survey Rec eiv ing Inform ation from O ther s Instructions for Questions 1 through 7 1 = Very Little 2 = Little This is the amount | 3 = Some of information I | 4 = Great rece ive now | 5 = Very Great | | 1. How well I am doing in my job 1 2 3 4 5 | | 2. My job duties. 1 2 3 4 5 | | 3. Organizational policie s 1 2 3 4 5 | | 4. Pay and benefits. 1 2 3 4 5 | | 5. How tec hnological changes affect my job 1 2 3 4 5 | | 6. Mistakes and failures of my organization 1 2 3 4 5 | | 7. How I am being judged 1 2 3 4 5 | 4 Comm unication Audit Survey Sending Inform ation to O ther s Instructions for Questions 8 through 14 1 = Very Little 2 = Little This is the amount | 3 = Some of information I | 4 = Great rece ive now | 5 = Very Great | | 8. Reporting what I am doing in my job 1 2 3 4 5 | | 9. Reporting what I think my job requires me to do 1 2 3 4 5 | | 10. Reporting job-related problem s 1 2 3 4 5 | | 11. Co mplaining abou t my job and/or working 1 2 3 4 5 | | 12. Requesting information nece ssary to do my job 1 2 3 4 5 | | 13. Evaluating the performance of my imme diate supervisor 1 2 3 4 5 | | | 14. As king for clearer work instructions 1 2 3 4 5 | 5 Comm unication Audit Survey Sources of Information You not on ly recei ve various kinds of information, but can recei ve such information from various sou rces within the organization. Instructions for Questions 15 through 23 1 = Very Little 2 = Little This is the amount | 3 = Some of information I | 4 = Great rece ive now | 5 = Very Great | | 15. Subordinates (if app licable) 1 2 3 4 5 | | 16. Co -workers in my own unit or department 1 2 3 4 5 | | 17. Individuals in other un its or departments in my organization 1 2 3 4 5 | | | 18. Immediate supervisor 1 2 3 4 5 | | 19. Department meet ings 1 2 3 4 5 | | 20. Midd le Managem ent 1 2 3 4 5 | | 21. Formal management presentations 1 2 3 4 5 | | 22. Top managem ent 1 2 3 4 5 | | 23. The "grapevine" 1 2 3 4 5 | 6 Comm unication Audit Survey Timeliness of Inform ation Indicate the extent to which information from the following sources is usually timely (you get information when you need it -- not too early, not too late). Instructions for Questions 24 through 29 1 = Very Little 2 = Little This is the amount | 3 = Some of information I | 4 = Great rece ive now | 5 = Very Great | | 24 . Subordinates (if app licable) 1 2 3 4 5 | | 25. Co -workers 1 2 3 4 5 | | 26 . Immediate supervisor 1 2 3 4 5 | | 27 . Midd le management 1 2 3 4 5 | | 28 . Top managem ent 1 2 3 4 5 | | 29 . The "grapevine" 1 2 3 4 5 | 7 Comm unication Audit Survey Channels of Communication The following questions list a variety of channels through which information is transmitted to employees. Please circle the response which best indicates: (1) the am oun t of information you are recei ving through that channel Instructions for Questions 30 through 37 1 = Very Little 2 = Little This is the amount | 3 = Some of information I | 4 = Great rece ive now | 5 = Very Great | | | Topi c Area | | 30 . Face-to-face contact between two people 1 2 3 4 5 | | 31 . Face-to-face contact am ong more than two people 1 2 3 4 5 | | 32. Tele phone 1 2 3 4 5 | | 33 . Written (memos, lett ers) 1 2 3 4 5 | | 34 . Bu lleti n Bo ards 1 2 3 4 5 | | 35 . Internal Publicati ons 1 2 3 4 5 | | 36 . Internal Audio-Visual Media (Videotape, Film s, Slides) 1 2 3 4 5 | | | 37. External Media (TV, Radio, Newspapers) 1 2 3 4 5 |