In the first two course assignments, you analyzed conflicts from both an interpersonal and an institutional perspective. While the conflicts were different, did you notice any themes? How about self-a

COM3700 Week 5 Assignment Outline

Intro/Main Idea

  • Discuss and briefly describe current job at a financial services company.

  • Discuss role as Financial consultant coming from a customer service back ground and the adjustment I went through while studying for the FINRA licenses.

  • Briefly describe company culture and demographics.

  • Transition to dysfunctional conflict scenario and provide main idea that will be discussed

Dysfunctional Conflict

  • Provide stress when running late to work due to the long drive and feeling not worthy of role.

  • Use current pandemic as the other example and how abruptly we had to adjust to change.

  • Provide strategy used to be happy after said conflict and transition to functional conflict.

Functional Conflict

  • Highlight the constructive and honest criticism provided by my supervisor and my behavior of lacking drive or motivation. He told me that maybe I should start looking for another job.

  • Provide strategy used to have more self-worth and pride in my job. (many people would love to have my job role)

  • State that functional conflict is preferred in my opinion and transition to close.

Close

  • Summarize main idea

  • Highlight personal solutions stated previously or add something new before closing. (humor or outside work experience)