Assignment Content OverviewThe Appliance Warehouse case study is designed to practice systems analysis and design skills using a life-like scenario. Appliance Warehouse is facing a big business chang
Appliance Warehouse staffing
Parts Department – purchasing, inventory control, sales
Director: Maddox Farley
Sales staff: Tyler Cummings, Steve Dawson, Amelia Warner
Purchasing: Celia Martel, Joe Perez
Inventory/warehouse: Ben Cooke, Melissa Benedict, Matt Jones
Appliance Sales – sales of new appliances in 4 departments
Director: Sonia Lopez
Large Kitchen Appliance department: Mike Nelson (manager), Jessica Scott, Rachel Evans, Justin Cooper
Laundry Appliance department: Tina Turner (manager), Mackenzie Scott, James Wright
Audio/Visual department: Samantha Campbell (manager), Tim Reynolds, Tracey Oliver
Small Appliance department: Peter Parker (manager), Ken Howell, Marti Castillo
Service Department
Service Manager: Emily Johns
Technicians: Liam Henson, Mark Robles, Lee Wong
Appointment setters: Lisa Shields, Jake Meyers
Equipment and parts: Rhonda Patel
Storewide Cashiers:
Manager: Abby Franklin
Cashiers: Nancy Richards, Joy Vasquez, David Goodman, Paul Patton, Maria Nunez
Administrative roles:
Owner (store manager reports to this role): Mae Roth
Store Manager (all department heads and assistant manager report to this role): Alan Marks
Store Assistant Manager (admin roles report to this assistant manager): Ali Miranda
Admin Assistant to store manager: Tim Stafford
Human Resources specialist: Joey Booker
Accounting, payroll, accounts payable/receivable: Doug Dorsey, Tia Carey
IT department: Carlie Davis (manager), Tony Barlett, Meredith Parks, you