Continue your work to support the development and implementation of the new Service Department for Appliance Warehouse. For this week’s assignment, be sure to refer to the Appliance Warehouse Resource

Appliance Warehouse – Analysis & Planning

Kevin Moore

CMGT/445 Applications Implementation

Troy L Adams

University of Phoenix

July 13, 2020

Introduction

A warehouse is a large building where manufactured goods or raw materials are stored awaiting distribution. Warehouse managers are responsible for ensuring all operations of the warehouse run effectively. This involves processing orders, maintaining records, training, and supervising staff, managing budgets, and ensuring compliance with regulations. The warehouse may contain three types of inventory including;

High-value: products that do not sell frequently

Fast-moving: Products that sell at the same rate as they are produced.

Hybrid: Items that sell moderately quickly.

The warehouse can be categorized into three sections, namely the first phase, second phase, and the third phase. Incoming products are stored in the first phase. This is the section where products are received kicking off the flow of goods. The second phase is used for storing inventory controls and involves quality control and consolidation. The third phase is reserved for the distribution of products to various destinations. This section is critical as it determines the locations in which different goods are to be delivered. All three phases are essential for optimal operation of the warehouse.

Organizational Chart

The following diagram shows the organizational chart.

Customer

Product

Transaction

Household

Organization

Geography

SWOT Analysis diagram

Strengths

Constant improvement
Knowledge enhancement
Control on systems
Brand identity
The combined use of production flow

Weaknesses

Lack of self-pickup
Inflexibility
Slow decision making
System bureaucracy
Low profits

Opportunities

Technological advancements
Constant promotions of products
Expansion of local businesses

Threats

E-commerce barriers
Cybersecurity
Low profits
Increased competition

Strengths and weaknesses are things that can be controlled by the warehouse management. Threats and opportunities are things that take place outside the warehouse but have impacts on its operations (Gürel & Tat, 2017). By spotting opportunities in the external environment, Appliance Warehouse can be able to develop strategies to improve its competitiveness. It is also crucial that the warehouse anticipate the threats outlined in the SWOT diagram above. This is vital in coming up with strategies that help the warehouse to mitigate those threats and remain relevant in the market. The information obtained in the SWOT diagram can be used in identifying the core competencies of the Appliance Warehouse and for strategic planning (Phadermrod, Crowder & Wills, 2019).

Mission Statement

The appliance warehouse is committed to providing quality products and affordable products in the convenience of the customers.
Our mission is to become a leader in warehousing by providing customer-centered services in a safe environment.

Problem Statement

Ensure customer and employee satisfaction
Providing quality and affordable services to our customers
Providing innovative services in a safe environment

Opportunities Statement

Improvement in productivity
Expansion into new locations
Low start-up costs
An effective response to change
Enhanced inventory management

References

Gürel, E., & Tat, M. (2017). SWOT analysis: a theoretical review. Journal of International Social Research, 10(51). Retrieved from http://sosyalarastirmalar.com/cilt10/sayi51_pdf/6iksisat_kamu_isletme/gurel_emet.pdf

Phadermrod, B., Crowder, R. M., & Wills, G. B. (2019). Importance-performance analysis based SWOT analysis. International Journal of Information Management, 44, 194-203. Retrieved from https://www.sciencedirect.com/science/article/abs/pii/S0268401216301694