Continue your work to support the development and implementation of the new Service Department for Appliance Warehouse. For this week’s assignment, be sure to refer to the Appliance Warehouse Resource

Appliance Warehouse staffing

Parts Department – purchasing, inventory control, sales

• Director: Maddox Farley

• Sales staff: Tyler Cummings, Steve Dawson, Amelia Warner

• Purchasing: Celia Martel, Joe Perez

• Inventory/warehouse: Ben Cooke, Melissa Benedict, Matt Jones

Appliance Sales – sales of new appliances in 4 departments

• Director: Sonia Lopez

• Large Kitchen Appliance department: Mike Nelson (manager), Jessica Scott, Rachel Evans, Justin Cooper

• Laundry Appliance department: Tina Turner (manager), Mackenzie Scott, James Wright

• Audio/Visual department: Samantha Campbell (manager), Tim Reynolds, Tracey Oliver

• Small Appliance department: Peter Parker (manager), Ken Howell, Marti Castillo

Service Department

• Service Manager: Emily Johns

• Technicians: Liam Henson, Mark Robles, Lee Wong

• Appointment setters: Lisa Shields, Jake Meyers

• Equipment and parts: Rhonda Patel

Storewide Cashiers:

• Manager: Abby Franklin

• Cashiers: Nancy Richards, Joy Vasquez, David Goodman, Paul Patton, Maria Nunez

Administrative roles:

• Owner (store manager reports to this role): Mae Roth

• Store Manager (all department heads and assistant manager report to this role): Alan Marks

• Store Assistant Manager (admin roles report to this assistant manager): Ali Miranda

• Admin Assistant to store manager: Tim Stafford

• Human Resources specialist: Joey Booker

• Accounting, payroll, accounts payable/receivable: Doug Dorsey, Tia Carey

• IT department: Carlie Davis (manager), Tony Barlett, Meredith Parks, you