Create a 2- to 3-page document (to submit in Blackboard) to support the Appliance Warehouse Service Plan that includes the following: · Testing Plan: Create a testing plan to manage the systems throug

Appliance Warehouse staffing

Parts Department – purchasing, inventory control, sales

• Director: Maddox Farley

• Sales staff: Tyler Cummings, Steve Dawson, Amelia Warner

• Purchasing: Celia Martel, Joe Perez

• Inventory/warehouse: Ben Cooke, Melissa Benedict, Matt Jones

Appliance Sales – sales of new appliances in 4 departments

• Director: Sonia Lopez

• Large Kitchen Appliance department: Mike Nelson (manager), Jessica Scott, Rachel Evans, Justin Cooper

• Laundry Appliance department: Tina Turner (manager), Mackenzie Scott, James Wright

• Audio/Visual department: Samantha Campbell (manager), Tim Reynolds, Tracey Oliver

• Small Appliance department: Peter Parker (manager), Ken Howell, Marti Castillo

Service Department

• Service Manager: Emily Johns

• Technicians: Liam Henson, Mark Robles, Lee Wong

• Appointment setters: Lisa Shields, Jake Meyers

• Equipment and parts: Rhonda Patel

Storewide Cashiers:

• Manager: Abby Franklin

• Cashiers: Nancy Richards, Joy Vasquez, David Goodman, Paul Patton, Maria Nunez

Administrative roles:

• Owner (store manager reports to this role): Mae Roth

• Store Manager (all department heads and assistant manager report to this role): Alan Marks

• Store Assistant Manager (admin roles report to this assistant manager): Ali Miranda

• Admin Assistant to store manager: Tim Stafford

• Human Resources specialist: Joey Booker

• Accounting, payroll, accounts payable/receivable: Doug Dorsey, Tia Carey

• IT department: Carlie Davis (manager), Tony Barlett, Meredith Parks, you