Case Study Analysis Mr. Dan Cathy, CEO of Chick-fil-A, and his executive team are aware of your skills in strategic analysis. They are asking you to help them assess the situation and to recommend a c

Template on External Assessment


One sentence summary of key components


Name of the Focal industry or strategic group in the industry:

Major competitors in the focal strategic group:

Who are the suppliers (description, with an example if possible):

Who are the buyers (description, with an example if possible):

Examples of the substitutes (if any):



Evaluation of the Five Forces


Five Forces

High/Moderate/Low

Supporting Bullet Points

Intensity of rivalry

Bargaining power of suppliers

Bargaining power of buyers

Threat of new entrants

Threat of substitutes




Macro PEST Factors that affect industry profitability (bullet points only)


Political:



Economic:



Social and demographic:



Technological: