Students will create a Disaster Recovery Plan (using MS Office Word or equivalent) for either the organization they work for or one they wish to work for in the future. This would be best for students

 Department of Information Technology Office  Office and home of the Chief Information Officer 2Contents Revision History .............................................................................................................................................. 1 Official copies of the document are available at the following locations: ...................................................... 1 Contents ........................................................................................................................................................... 2 Section 1: Introduction .................................................................................................................................... 3 Section 2: Scope .............................................................................................................................................. 3 Section 3: Assumptions ................................................................................................................................... 3 Section 4: Definitions ...................................................................................................................................... 3 Section 5: Teams .............................................................................................................................................. 35.0.1 Incident Commander ................................................................................................................... 3 5.0.2 Incident Command Team ............................................................................................................ 3 5.1 Datacenter Recovery Team ................................................................................................................ 3 5.2 Desktop, Lab, and Classroom Recovery Team .................................................................................. 4 5.3 Enterprise Systems Recovery Team ................................................................................................... 4 5.4 Infrastructure and Web Recovery Team ............................................................................................ 4 5.5 Telecommunications, Network, and Internet Services Recovery Team ............................................ 4 Section 6: Recovery Preparations .................................................................................................................... 5 6.1 Data Recovery Information: ............................................................................................................... 5 6.2 Central Datacenter and Server Recovery Information: ...................................................................... 5 6.3 Network and Telecommunication Recovery Information: ................................................................. 5 6.4 Application Recovery Information: ................................................................................................... 5 6.5 Desktop Equipment Recovery Information: ...................................................................................... 5 Section 7: Disaster Recovery Processes and Procedures ................................................................................. 5 7.1 Emergency Response: ........................................................................................................................ 5 7.2 Incident Command Team: .................................................................................................................. 5 7.3 Disaster Recovery Teams: .................................................................................................................. 5 7.4 General System/Application Recovery Procedures/Outline: ............................................................. 5 8.0 Network & Telecommunication Recovery Guidelines: ............................................................................ 7 Appendix A. IT Contact List ........................................................................................................................... 7 Appendix B. Crisis Management Team Contact List ...................................................................................... 7 Appendix C: IT Recovery Priority List ........................................................................................................... 7 C.1 IT Infrastructure Priorities: ................................................................................................................. 7 C.2 IT System Priorities: ........................................................................................................................... 8 C.3 Consortium, Outsourced, and Cloud-based IT System Priorities: ..................................................... 8 C.4 IT Facility Priorities ........................................................................................................................... 9 Appendix D: Vendor Information ................................................................................................................... 9 Appendix E: Disaster Recovery Signoff Sheet .............................................................................................. 10 3Section 1: Introduction Provide an introduction to the company/situation...

A copy of this plan is stored in the following areas:

• Department of Information Technology Office • Office and home of the Chief Information Officer Section 2: Scope Determine/explain the scope of this plan.

Section 3: Assumptions Section 4: Definitions Section 5: Teams 5.0.1 Incident Commander Chief Information Officer Home Phone:

Cell Phone:

5.0.2 Incident Command Team Chief Information Officer Manager, User Support Manager, Infrastructure Services Manager, Information Systems Manager, Classroom and Media Services 5.1 Datacenter Recovery Team All Contact Information is located in Appendix A 4Team Lead: Manager, Infrastructure Services Team Members: System Administrators (2) Desktop Systems Administrator Network Communications Technicians (2) 5.2 Desktop, Lab, and Classroom Recovery Team All Contact Information is located in Appendix A Commander.

Team Lead: Manager, User Services Team Members: Manager, Classroom and Media Services Desktop Systems Administrator Computing Coordinators (7) Lab and Student Computing Coordinator Equipment Systems Specialist 5.3 Enterprise Systems Recovery Team All Contact Information is located in Appendix A Team Lead: Manager, Information Systems Team Members: Manager, Infrastructure Services Programmer/Analysts (4) Web Programmer/Analyst System Administrator Computing Coordinators supporting affected areas (business services, payroll, enrollment services, etc.) Key Business Unit Personnel as needed by type of incident (payroll clerk, accountant, registrar, etc.) 5.4 Infrastructure and Web Recovery Team All Contact Information is located in Appendix A Commander.

Team Lead: Manager, Infrastructure Services Team Members: System Administrators (2) Desktop Systems Administrator Web Programmer/Analyst 5.5 Telecommunications, Network, and Internet Services Recovery Team All Contact Information is located in Appendix A 5Commander.

Team Lead: Manager, Infrastructure Services Team Members: Communications Technicians (2) System Administrator Section 6: Recovery Preparations 6.1 Data Recovery Information:

6.2 Central Datacenter and Server Recovery Information:

6.3 Network and Telecommunication Recovery Information:

6.4 Application Recovery Information:

6.5 Desktop Equipment Recovery Information:

Section 7: Disaster Recovery Processes and Procedures 7.1 Emergency Response:

7.2 Incident Command Team:

7.3 Disaster Recovery Teams:

7.4 General System/Application Recovery Procedures/Outline:

8.0 Network & Telecommunication Recovery Guidelines:

Appendix A. IT Contact List Appendix B. Crisis Management Team Contact List Appendix C: IT Recovery Priority List The following priorities have been established by the department of Information Technology with consultation from the campus community. 6C.1 IT Infrastructure Priorities: 7C.2 IT System Priorities:

C.3 Consortium, Outsourced, and Cloud-based IT System Priorities:

Application/System Name Priority RTO RPO (1) Critical – Basic infrastructure and must be restored as soon as possible.

(2) High – Systems of extreme importance, but do not provide infrastructure.

(3) Medium – Important systems and applications, but do not have university-wide impact.

(4) Low – Systems important to specific departments or specific small populations of users.

(5) Full –Systems that may not be restored to functional status until normal operations are reestablished.

Note: RTO is recovery time objective, RPO is recovery point objective 8C.4 IT Facility Priorities Building Name Priority Note: building list continues on next page.

(1) Critical, needed for maintenance of public health and safety, communications.

(2) High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services).

(3) Medium, needed for mission of university, delivery of classes.

(4) Low, everything else Appendix D: Vendor Information 9Appendix E: Disaster Recovery Signoff Sheet I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities.

Name Signature Date