I have uploaded three files for my assignment: my class assignment instruction, an excel data file, and an article for this assignment. You need to read the article and answer the 4 questions using

Assignment Instruction:

IBM Retail Business Assessment at Dillards, Inc. 

1.What is the relationship between conversion rates and labor?

2.Jim Mount, the manager of the Dillard's store in the case, is given the goal of having $120 sales per labor hour spent. Is he doing a good job of managing staffing levels?

3.Given the variability in traffic, what strategy would you use to staff the stores and schedule employees?

4.What are the costs and benefits of providing employees their schedules one month in advance?

IBM Retail Business Assessment at Dillards_data.xlsx 


Due date: 4/22/21 by 5 pm