Use your work in Part A and Part B of your Course Project, and what you have learned so far in this course to identify a potential Six Sigma project that can benefit the value stream and your organiza

CHECKLIST FOR PROJECT CHARTER TEMPLATE

PROJECT NAME:

PROBLEM STATEMENT:  

- Specific; problem is specific, not a general problem.  State specifically what the problem is, in specific terms 

-  Measurable; specify size of problem and its operational and business impact in measureable terms

-  Chronic problem or performance deficiency (not a one-time or one-off problem) 

-  No blame no causes, no solutions in the problem statement

GOAL STATEMENT: 

-  Target level of performance to be achieved by the project, and by when

-  SMART: specific, measurable, attainable, relevant and time-bound

PROJECT SCOPE: 

-  Manageable and doable “bite size” project, within 6 months or less; not “world hunger” size

-  Specify what’s in-scope and what’s out-of-scope (for example, residential customers are in scope but commercial customers are out of scope)

CTQs of PROCESSES WITHIN PROJECT SCOPE: 

-  CTQs are stated correctly

-  One or more of the listed CTQs is/are the Key Metric(s) for this project. 

Note: CTQs are the performance characteristics of a process, product or service that are critically important to customers.  For example, timely deliveries measured by % on-time, and correct deliveries measured by % correct and accurate.  Or correct temperature of pizzas (so that customers receive hot pizzas), measured by degrees Fahrenheit.

KEY METRIC:  

-  Stated as a metric (i.e. the focus of the project; this is the metric to be measured, analyzed and improved during the project)

Note:  This is the performance outcome Y (in Y=f(x)) to be improved by the project, stated in measureable terms, such as: order-to-delivery time in hours, % on-time, % defective, thickness of pizza crust in inches, or temperature of pizza in degrees F.

EXPECTED BENEFITS  (operational and financial benefits to be expected when project goal is achieved):

MILESTONES FOR DMAIC OR DMADV PHASES:

-  Projected start/end dates for each DMAIC phase of the project

PROJECT CHAMPION:

 PROJECT LEADER (Green Belt or Black Belt):

PROJECT TEAM MEMBERS:

AD-HOC MEMBERS:

APPROVED BY & DATE: 

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