I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also.

I have a resit assignment for business process and systems. I can provide you with the previous work in which I got 30/100. i can provide the teachers feedback and other helping material also. 1

BIRMINGHAM CITY BUSINESS SCHOOL

UNDERGRADUATE DEGREES

COURSEWORK FRONT SHEET

MODULE TITLE: BUSINESS PROCESS AND SYSTEMS

MODULE CODE: BUS6057

LECTURER: Sukhdev Dhesi

ISSUE DATE: July 2021

HAND IN DATE: 12 noon, 30th July 2021

HAND BACK DATE: 27th August 2021.

Learning outcomes and pass attainment level:

Module Learning Outcomes:

On successful completion of the module, students will be able to:

Critically evaluate an existing business process by applying appropriate concepts, theories and methods.
Redesign existing process to achieve well-reasoned benefits.
To generate a plan for the implementation and evaluation of the new process.

Pass attainment level:

You must demonstrate knowledge and a clear understanding of relevant concepts and theories.
You will demonstrate the ability to apply theoretical knowledge and link it to practice to show insight to the real world situation.
You must demonstrate the ability to synthesize material from a range of sources in order to provide a critical analysis of key theoretical and empirical issues.
Arguments should be effectively communicated, with a balanced structure to the essay and appropriate referencing using the Harvard system.

Birmingham City Business School

BUS6057 Business Process and Systems Assignment 2021 Resit – Issued July 2021.
Students are to rework their previous assignment.

This assessment constitutes 100% of the assessment for the module

This is an individual assessed assignment. There is no objection to students discussing the content and approaches to be adopted but the final submission must be 100% your OWN work. PLAGIARISM WILL BE PENALISED VIA THE UNIVERSITY’S DISCIPLINARY PROCEDURE.

Dead line: 12 Noon, 30th July 2021 - The assignments should be submitted electronically (MS Word file) using Moodle (instructions available on Moodle).

Please note your assignment will be checked on Turnitin system for similarity score.

References

All sources should be cited and referenced using the Harvard Referencing (https://www.bcu.ac.uk/library/services-and-support/referencing/harvard/). You are NOT allowed to use the general internet references e.g. www.google.com, www.yahoo.com and Wikipedia etc. All references should be from the credible sources e.g. books, refereed papers, articles, journals, magazines etc..

Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.

Presentation

Use Arial 12 point font.
1.5 line spacing or follow any set regulated spacing.
Ensure that there is good usage of grammar and correct spelling throughout.
Neatly present the final work.
Do not include introduction or conclusion.
Do not use tables, pictures or graphs in part one.
Do not use pictures or graphs in part three, use tables only for the Balanced Scorecard.
Appendix not allowed.

Word Limit: 3,000 words ± 10%.

Extensions: There are no extensions granted on the module. Any claim for extenuating circumstances must be made through the official University channel. Read https://icity.bcu.ac.uk/Student-Services/Complaints-and-Appeals for guidance.

Lecture notes and supporting material available on Moodle – BUS6057 Business Process and Systems Module.

Birmingham City Business School

BUS6057 Business Process and Systems Assignment 2021 Resit.

“Why Primark doesn't do online shopping and secrets from inside budget chain? Many people have turned to online shopping since the coronavirus Covid-19 lockdown, but the popular highstreet giant Primark doesn't give people that option Even though coronavirus lockdown means we can't browse our favourite high street stores, that hasn't stopped people from splashing out on a whole new loungewear wardrobe through online shopping. The majority of stores are still delivering which means we can still treat ourselves if we need a little pickmeup, but one of the UK's biggest chain is missing - Primark. The budget company doesn't do online shopping at all, to the dismay of many fans during the pandemic - but why not? Primark lists its products online along with the prices, however you can't actually buy it. John Bason, finance chief at parent company Associated British Foods, has previously explained why he didn't want to start selling items online. Speaking to the Mirror back in 2014, he said: "Look at a £2 T-shirt. Everyone think it's clickety-click but one third of clothes get returned. “That means someone has to pick it up, someone has to deliver it, someone in the store has to take it back, refold it. It doesn’t work at the lower price point.” By James Andrews Money Editor Zoe Forsey Lifestyle Editor 16 APR 2020.

You may find the information for Primark UK retailer online, in Keynotes in the Library, Company reports, cases online, and the financial press. The literature sources should be books, journals, refereed papers and appropriate online sources. You should find the sources of information that you will use to deliver the three assessment parts within the first four weeks of the course. This is important and failure to complete this task will jeopardise your performance on the module. Your submission should address the following 3 Parts:

Part 1 (Evaluate existing business processes by applying appropriate concepts, theories and methods

Using the specific operations performance objectives it can be argued that Primark UK is focussed on satisfying its customers’ requirements for fast and dependable services at a reasonable market price, through strategic partnerships that assist its customers to improve the services they offer (value for customers). Specifically you should:

Outline the essential components for ‘effective business operations management’ (creating value for the customer) for Primark’s operation within the UK.
Use a soft systems methodology to evaluate the issues Primark UK might face if they decide to introduce hybrid facilities to allow their customers to continue shopping in store, as well as ‘order goods online and have these delivered to the door’ to compete in the market place. Support your discussion with appropriate business operations and business process models (i.e. the five operation objectives and the Four Vs (volume, variety, variation and visibility), customer value, the service gap model etc.).

TIPS:

You should start with what Primark UK are doing well compare to the sector (why customers shop at Primark UK).
Research the problems they may face changing their business model (going hybrid - the change) using Soft Systems Methodology (critical analysis of need/problem to be solved).
Support your discussions with appropriate operations models (quality/depth).

You should compare and contrast different operations models used by the sector in which Primark UK operates and recommend appropriate solutions to continue being competitive in the market, make easier for customers to select and buy their products (issues to consider centralised/decentralised inventory and delivery chain, customer value chain, cost implications, sustainability and business ethics etc.).
Comparison of different solutions with costing and choose one solution to take forward with reasoning. Business process issues to consider: What are the main elements of the service concept, and are these of equal importance to all customers? What trade-offs have had to be made in the design to deliver a quality service package to all of Primark’s customers.
Keep in mind the nowadays enterprises’ sustainable operations expected by consumers and other stakeholders in the UK society (keeping in mind the possible technological and environmental (CO2) impact and the parcel conundrum).

Your academic enquiry should lead to synthesis of important issues around the problem and solution.
Critical analysis and evaluation of customer’s digital experience, how the new model will enhance the customer’s experience.
Innovative ways to serve their customers better.
Consider the services which are unique and benefits to Primark UK.
Consider customer value for shopping online and in store, which market sector are they chasing by changing the business model.
Comparison of different solution with costing and choose one solution to take forward with reasoning.
Following models not to be included in here Porter or Swot you may use these for your own research.
Writing should be essay style (Synthesise) no bullet points, no graphs, no tables or pictures
Appendix not allowed.

Part 2 (Redesign existing process to achieve well-reasoned benefits)

For the new system you should include Root Definition, CATWOE and produce a detailed “Rich Picture” (hand drawn) to fully illustrate your answer. Your rich picture must indicate the problems well as the solution. (Not included in the word count).

By means of a Business Process Plan (BPP) illustrate the changes including “AS IS” and “TO BE”. Brief explanations of both plans are required and support your discussions with relevant literature. You must follow the Business Process Management (BPM) standards covered in the class. Part three is the implementation of the new process (“TO BE”); failure not to include the BPP may result in marks not awarded for part three. (BPP not included in the word count).

Rich picture (fully illustrating part one, the problem and the solution).
Root Definition (based on your chosen solution).
Table for CATWOE (this is to test the Root Definition).
“AS IS” process plan (include brief summer of the process plan).
“TO BE” process plan (include brief summery to explain the process plan)
Include these in the body of the assignment (follow the assignment structure)

Part 3 (To generate a plan for the implementation and evaluation of the new process)

Discuss how the Primark’s managers would turn performance objectives into operations priorities and the resources that would be necessary for effective implementation of the new process (“TO BE” business process plan from part two). (About six hundred words).

This part should concentrate on the new solution only as discussed in part one and two.
Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan).
Support your discussions with Performance Model, management of change etc. (not Maslow).

Using a Balanced Scorecard, discuss how the business performance can be measured post implementation (refer to the last three years of company annual reports and any other relevant data for improvement and target trends for Primark UK). (Balanced scorecard charts are not included in word count but discussion on each prospective is included, about hundred words for each prospective).

Balanced Scorecard is to measure the post implementation performance for the new process only.
Create Table for each prospective.
Under each table use about. 100 words to support your data, reference for the sources etc.

Your work should be referenced including in text referencing with appropriate literature and form a logical and concise discussion.

BUS6057 Business Process and Systems
Assessment Guidance.			Suggested Words		Max.		Guidelines dates for draft completion

Part 1	You should start with what Primark UK are doing well compare to the sector (why customers shop at Primark). Research the problems they may face changing their business model (going hybrid - the change) using Soft Systems Methodology (critical analysis of need/problem to be solved). Support your discussions with appropriate operations models (quality/depth). Your academic enquiry should lead to synthesis of important issues around the problem and solution. Critical analysis and evaluation of customer’s digital experience, how the new model will enhance the customer’s experience. Innovative ways to serve their customers better. Consider the services which are unique and benefits to Primark UK. Consider customer value for shopping online and in store (which market sector are they chasing by changing the business model. Comparison of different solution with costing and choose one solution to take forward with reasoning. Following models not to be included in here Porter or Swot you may use these for your own research. Writing should be essay style (Synthesise) no bullet points, no graphs, no tables or pictures Appendix not allowed.	2000		35%		Week 7 Formative feedback (collective) provided in the seminar
Part 2	Tips: Structure for part two: Rich picture (fully illustrating part one, the problem and the solution). Root Definition (based on your chosen solution). Table for CATWOE (this is to test the Root Definition). “AS IS” process plan (include brief summer of the process plan). “TO BE” process plan (include brief summery to explain the process plan) Include these in the body of the assignment (follow the assignment structure)	No word count		25%		Week 9
Part 3	Tips: Effective Implementation of the new process: This part should concentrate on the new solution only as discussed in part one and two. Analyse the resources required and costs for implementing the new process (“TO BE” Business Process Plan). Support your discussions with Performance Model, management of change etc. (not Maslow). Tips: Balanced Scorecard Balanced Scorecard is to measure the post implementation performance for the new process only. Create Table for each prospective. Under each table use the words to support your data, reference for the sources etc.	1000		30%		Week 11
Writing style	The writing style is important. You must show a good research trail. Consult many sources and give precise references. Finally, beware of passages that look like, or lead to, plagiarism. Appendices are not treated as part of your word count. Organise your reference list alphabetically (if you use one).			10%
			3,000		100%

Student Name: ...................................................................................... Student Number:................................................................

BUS6057 Business Process and Systems - Assessment and Feedback Strategy

Assessment will be 100% course work. All course work will be individually achieved.

Module Assessment Criteria

Assessment Criterion	Level Descriptor
Fail (0-39%)	PASS (40-49%)	2.2 (50-59%)	2.1 (60-69%)	First (70-100%)
Demonstrating effective communication of ideas and techniques	Little or no attempt at describing issues	Basic analysis Basic description of issue	Reasonable attempt at analysis at causes of issues - some wider coverage	Good attempt at analysis at causes of issues - some wider coverage	An in-depth analysis of cause and effect, demonstrating breadth of research and of thought.
Ability to analyse a business operations problem appropriately, showing ability to offer a constructive solution.	None or little attempt at analysis - description of 'suitable' techniques without support	An attempt at some of the 'more obvious' elements that the situation describes	Recognising the 'majority' of issues - showing how these may be related. Some supporting examples	Recognising the 'majority' of issues - showing how these may be related. Supporting discussion using direct and indirect examples	Situational analysis with clear description of relationships - recognition of alternatives with clear argument in support
Being able to evaluate alternative solutions to the task.	'Leaps in logic' when moving from analysis to solution	A basic use of a 'methodology' in support	A structured approach to the problem(s) and solution(s)	Explanation of why analysis methodology is appropriate - possible comparison between ideas.	Comparison between ideas where appropriate. Clear, logical argument. Critique of techniques used - benefits and pitfalls
Demonstrating an ability to draw upon and to use a range of information sources.	None or very poor 'Audit Trail' to show argument for or against offered solution(s)	Initial attempt at describing relationships between issues, analysis and theory.	Some research - and or evidence of some further reading. development of 'theory - practice' relationship	Good clear links between theory and practice.	Strong links between theory and practice. Clear evidence of extensive further reading - clear identification of ideas (and sources)

Assessment will show if the student can:-

Communicate effectively showing appropriate skills
Analyse a business problem appropriately and been able to offer constructive solutions to presented issues
Evaluate alternative solutions to the task
Draw on and use a range of information sources.