Module 1 - Case MANAGING INDIVIDUAL BEHAVIOR Case Assignment Think about an experience you had where you felt extremely motivated. In a 3- to 4-page paper, analyze this experience according to the e

Discussion: Conflict Management and Active Listening

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In this Discussion, you should respond with substantial detail to this topic early in the first week of the module. This will be your "initial post." For your initial post also bring in information from at least two background sources. You are also encouraged (but not required) to include a source or two from your own research to help inform your classmates. Cite the sources.

The initial post should be about 250 words.

Then, early in the second week of the module, respond to the posts of at least two of your classmates. Your responses should have depth of critical thought and not simply agree or disagree. For each response post also bring in information from at least one background source or your own research to help inform your classmates. Cite the source.

Each response post should be about 175 words.

Discussion posts will be assessed according to the following criteria found on the discussion rubric:

• Quality of initial posting (first post): Initial posting reveals a clear understanding of all aspects of the treated discussion question; uses factual and relevant information; and demonstrates full development of concepts.

• Quality of responses to classmates: Responds to the required number of students and to the professor, if appropriate. Demonstrates analysis of others' posts; extends meaningful discussions by building on previous peer posts; and offers alternative perspectives.

• Reference to supporting readings/information literacy: Refers to and properly cites either course and/or outside sources in posts, as required.

• Critical thinking: Demonstrates mastery conceptualizing the problem; viewpoints and assumptions of experts are analyzed, synthesized, and evaluated; and conclusions are logically presented with appropriate rationale.

• Timeliness: Initial post occurs in a timely manner (1-3 days into module) allowing ample time for classmates to respond and engage. Posting early allows for more opportunities for leading the discussions, making substantial contributions, and engaging in meaningful and mutual discussions with others. It also is the best chance for the highest grade in the discussion.

Background for Discussion 2:

Before beginning this Discussion, review the background materials on conflict management. Also view the following video on active listening skills.

MindToolsVideos. (2015, June 12). Improve your listening skills with active listening [Video file]. Retrieved from https://www.youtube.com/watch?v=t2z9mdX1j4A

You will need the concepts and principles from these sources to support your responses to the discussion question. You may also support your comments with information from outside sources. Be sure to cite sources used.

Discussion Question

For Your Initial Post:

• What was the worst experience you ever had with conflict? What was so bad about it? What are some of the things that caused the conflict? Would applying active learning techniques have helped your own experience? In what ways
  Note: If someone posts a response to you, you should engage with that person as appropriate—as if you were having a real-time conversation. For example, be sure to go back and comment on if you think that their suggestions would have worked to resolve the conflict. Why or why not?

For Responses to Peers:

Review at least two other student posts and comment on how you, as an outsider, see the causes of their conflict. What are some suggestions you would have to mitigate or resolve their situation?