CASE STUDY #2. Now What? Ann Scheck McAlearney Kelly Carmon had been working at West Liberty Health System for four years, and she was starting to wonder about what was next for her career.

EXHIBIT

Resume for

KellyCarmon 4678A Weybridge Rd. East

Midwest City

Kelly Carmon

[email protected]

(987) 654-3210

Experience

West Liberty Health System, Midwest City, State, Operations Manager, Department of Cardiology, October 2013-present

• • Managed strategic operations projects that improved service to patients and increased revenues for Cardiology department

  • Provided planning and operations assistance to department

  • Facilitated consensus-building and decision-making

  • Supervised statistical analyses of surveys to improve patient satisfaction

West Liberty Health System, Midwest City, State, Administrative Coordina­ tor, Department of Clinical Epidemiology, May 2012-October 2013

• • Developed, distributed, and collected quantitative survey on healthcare workers' perceptions and knowledge of isolation in relation to MRSA and

C. diff

• • Participated in Community Health Day and Public Health Farmers' Market

Midwest University, School of Public Health, Midwest City, State, Student Research Assistant, January 2011-May 2012

• • Collected observational data on hand hygiene compliance at hospitals for infection prevention projects

  • Reported monthly data for use in reports by CMS Partnership for Patients and participating hospitals

  • Trained new hand hygiene auditors

Eastern University Department of Anthropology, Eastern City, State,

Research Assistant, May 2009-May 2010

• • Supported Dr. Fiona Bell's research on human adaptation to high-altitude hypoxia

  • Analyzed videos to determine capillary measurements from stills of

nomads and Eastern City community residents and compiled data into spreadsheets for statistical analysis

Education Midwest University, Midwest City, State, Master of Health Administration (May 2012)

Eastern University, Washington, DC, Bachelor of Arts, Anthropology and Sociology; Psychology minor; cum laude (May 2010) Dean's High Honors - Provost's Special Scholarship Recipient

Skills

Proficient in Microsoft Office Suite; SPSS; ATLAS.ti - Versed in SAS; STATA Proficient in Spanish