Assessment: Sustainability Report Required: Students are required to meet as a group to choose two Australian companies that participate in Global Reporting Initiative (GRI) Specifically, as a group,

Seperation of the Endeavour group occured at the end of the reporting period. Increased ownership of Quantium and Partial ownership of PFD. Refer to 2021 Woolworths Group Annual Report for further details 102-11 Precautionary Principle or approach Responding to climate change: SR 22-33 Precautionary Principle Not part of New Product Development process Woolworths Group does not make a specific statement on precautionary principles, but commitments to addressing climate change and deforestation are applicable. 102-12 External initiatives People: SR 7-21 Planet: SR 22-33 Product: SR 34-45 Corporate governance: Appendix 25 United Nations Global Compact: Appendix 15 102-13 Membership of associations Industry Associations: Appendix 26 102-14 Statement from senior decision-maker Chief Executive Officer's message: SR 3 102-16 Values, principles, standards, and norms of behavior Overview: SR 2-3 2021 Woolworths Group Annual report 102-18 Governance structure 2021 Annual report Corporate governance: Appendix 25 Woolworths Group website: www.woolworthsgroup.com.au 102-40 List of stakeholder groups Corporate governance: Appendix 26 Materiality: Appendix 27-28 The stakeholder groups we have engaged with are customers, team members, government, investors, peers and suppliers. 102-41 Collective bargaining agreements Workplace metrics: Appendix 7 102-42 Identifying and selecting stakeholders Materiality: Appendix 27-28 102-43 Approach to stakeholder engagement Corporate governance: Appendix 25 Materiality: Appendix 27-28 The stakeholder groups we have engaged with are customers, team members, government, investors, peers and suppliers. 102-44 Key topics and concerns raised Corporate governance: Appendix 25 Materiality: Appendix 27-28 102-45 Entities included in the consolidated financial statements 2021 Woolworths Group Annual report 102-46 Defining report content and topic Boundaries Corporate governance: Appendix 25 Materiality: Appendix 27-28 102-47 List of material topics Materiality: Appendix 27-28 102-48 Restatements of information Any restatements of previous years' data are identified within footnotes. The effect of any such restatements are not considered to be material. 102-49 Changes in reporting There has been no significant changes 102-50 Reporting period 1 July 2020 - 30 June 2021 102-51 Date of most recent report 2020 Sustainability Report published August 2020 102-52 Reporting cycle Annual 102-53 Contact point for questions regarding the report Company directory: SR 47 102-54 Claims of reporting in accordance with the GRI Standards This report has been prepared in accordance with the GRI Standards: 'Core option’ 102-55 GRI content index Global reporting initiative: Appendix 16, Woolworths Group website: www.woolworthsgroup.com.au 102-56 External assurance External assurance statement: Appendix 20 Management Approach GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 103-1 Explanation of the material topic and its Boundary Materiality: Appendix 27-28 People: SR 7-21 Planet: SR 22-33 Product: SR 34-45 2021 Annual Report 103-2 The management approach and its components Overview: SR 2-3 Materiality: Appendix 27-28 Corporate governance: Appendix 25 2021 Strategy The charter and key objectives established by the Sustainability committee can be located on the website: www.

woolworthsgroup.com.au The Sustainability committee report into the Board of Directors and has overall responsibility for the management and reporting against the material issues, targets and commitments.

A materiality assessment underpinned by internal and external stakeholder engagement identified the top 11 material issues described on page 27 103-3 Evaluation of the management approach 2021 Woolworths Group Annual report Corporate governance: Appendix 25 People: SR 7-21 Planet: SR 22-33 Product: SR 34-45 Additional information regarding the evaluation of material issues is detailed throughout the body of the report for example via case studies as supported by underlying policies and group commitments The relevant policies and procedures across identified material issues are located at www.woolworthsgroup.com.au Economic Performance 201-1 Direct economic value generated and distributed 2021 Woolworths Group Limited Annual Report Anti-corruption 205-3 Confirmed incidents of corruption and actions taken There are no public legal cases regarding corruption brought against Woolworths Group Limited or its employees during the reporting year. Number and nature of confirmed incidents of corruption and follow up action. Confidentiality constraints Details of employee corruption incidents are not reported for privacy reasons. Anti-competitive Behavior 206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices Nil. Energy 302-1 Energy consumption within the organization Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Woolworths Group report energy consumption within the organisation converted to tCO2e in compliance with the NGER Measurement Determination and conversion factors sourced from NZ and NGA emission factors. The scope of this indicator includes all energy consumed except for third party logistics. Part a, b, c, d Data not available at this granular level We do not report on other energy consumption indicators based on the nature of Wooloworths principal activities and operations. 302-2 Energy consumption outside of the organization Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Woolworths Group report energy consumption outside of the organisation converted to tCO2e aligned with NGER Measurement Determination and conversion factors sourced from NZ and NGA emission factors. The scope of the indicator includes energy consumed from third party logistics only and consequently do not report on other energy consumption indicators based on the nature of Woolworths Group principal activities and operations Part a Data not available Not all Scope 3 categories have been disclosed.

This is due to a combination of some categories being not applicable to the business and for some categories, the unavailability of collecting accurate scope 3 data. 302-3 Energy intensity Planet: Planet: SR 30 Sustainability metrics: Appendix 4-5 Energy intensity comprises all energy from stationary sources (electricity, natural gas, LPG and diesel) from our Australian and New Zealand operations. The ratio includes energy consumption within the organisation only divided by floor area for Australian and New Zealand assets. 302-4 Reduction of energy consumption Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Reduction in energy consumption is reported based on specific initiatives as opposed to a single value across the organisation which is not practicable to calculate on the basis there are multiple initiatives dispersed across the various business. Initiatives relating to LED lighting retrofit and solar panel installations are included in the Planet section. These relate to electricity reductions only and comply with NGER measurement guidelines Part a partial omission Data not available Not all specific initiatives data available Emissions 305-1 Direct (Scope 1) GHG emissions Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Gross direct scope 1 emissions are reported in the Sustainability metrics section. In calculating Scope 1 emissions, CO2, CH4, HFC and N2O gases were included in the calculations. The calculation methodology and associated emission factors and global warming potentials are aligned with NGER Guidelines and conversion factors sourced from NZ and NGA emission factors.. Refrigerant emissions were calculated using NGER emission factors and GWPs have been applied to supplier specific refrigerant blends. An operational control approach was adopted for calculating Scope 1 emissions. Part c, d Biogenic CO2 emissions and base year have been deemed not applicable to the business due to nature of Woolworths Group principal activities and operations and the reporting of absolute scope 1 emissions. Biogenic CO2 emissions and base year have been deemed not applicable to the business due to nature of Woolworths Group principal activities and operations and the reporting of absolute scope 1 emissions.

GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 305-2 Energy indirect (Scope 2) GHG emissions Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Gross indirect scope 2 emissions are reported in the Sustainability Metrics section. In calculating Scope 2 emissions, CO2, CH4 and N2O gases were included in the calculations. The calculation methodology and associated emission factors are aligned with NGER Guidelines and conversion factors sourced from NZ and NGA emission factors.. An operational control approach was adopted for calculating Scope 2 emissions. Part b, d Gross market based energy scope 2 emissions and base year have been deemed not applicable to based on the nature of Woolworths Group principal activities and operations and the reporting of absolute scope 2 emissions Gross market based energy scope 2 emissions and base year have been deemed not applicable to based on the nature of Woolworths Group principal activities and operations and the reporting of absolute scope 2 emissions 305-3 Other indirect (Scope 3) GHG emissions Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Gross indirect scope 3 emissions are reported in Sustainability metrics section. The categories included in the calculation are logistics fuel, waste to landfill and scope 3 components of electricity, natural gas and fuels consumed. In calculating Scope 3 emissions, CO2, CH4 and N2O gases were included in the calculations. The calculation methodology and associated emission factors are aligned with NGA Factors. An operational control approach was adopted for calculating Scope 3 emissions. Part a,c,d,e Data not available Not all Scope 3 categories have been included, due to the unavailability of collecting accurate scope 3 data. Biogenic CO2 emissions and base year are deemed not applicable to the business based on the nature of Woolworths Group principal activities and operations 305-4 GHG emissions intensity Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Woolworths Group report GHG emission intensity in the planet section using floor area for Australian and New Zealand assets only. The intensity ratio includes scope 1 and 2 emissions only. In calculating the metric, CO2, CH4, HFC and N2O gases were included 305-5 Reduction of GHG emissions Planet: Planet: SR 22-33 Sustainability metrics: Appendix 4-5 Reduction in greenhouse gas emissions are reported in the Planet section. Reductions are based on scope 1, 2 and 3 emissions. In calculating the metric, CO2, CH4, HFC and N2O gases were included. The calculation methodology complies with NGER requirements and NZ guidelines. Part 2.9.4 Data not available Reductions in emissions are not reported separately for each scope since aggregated reductions are better aligned with the organisation's strategic commitments Effluents and Waste 306-2 Waste by type and disposal method Moving to a circular economy: SR 22-45 Sustainability metrics: Appendix 5 Part a i, iii, iv, v, vi, viii Data not available Woolworths Group reports non-hazardous waste broken down into sub categories as reported in Sustainability metrics section. Sub categories for reuse, incineration, deep well injection and on-site storage are not applicable to the business. Non-hazardous waste is disposed directly by Woolworths Group.

Hazardous waste is not generated by Woolworths Group. Environmental Compliance 307-1 Non-compliance with environmental laws and regulations The one outstanding case from previous year regarding "biodegradable and compositable" labels has been resolved in favour of Woolworths following appeal from ACCC. No other matters to report Employment 401-1 New employee hires and employee turnover Workplace metrics: Appendix 7-9 401-3 Parental leave Workplace metrics: Appendix 9 Part d, e Data not reported Woolworths Group does not report total number of employees that returned to work after parental leave ended that were still employed 12 months after their return to work, by gender, or return to work and retention rates of employees that took parental leave, by gender on the basis the information is not applicable, as management does not use this as part of our internal reporting or benchmarking process. Labor/Management Relations 402-1 Minimum notice periods regarding operational changes Most of our enterprise agreements make provision for us to notify and consult with employees and the relevant unions about the introduction of major change. Occupational Health and Safety GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 403-1 Occupational health and safety management system Workplace metrics: Appendix 10-13 The safety and health management systems covers retail operations, supply chain, warehousing, distribution, manufacturing and includes all our workplaces. The management systems covers all activities undertaken and outlines requirements and performance monitoring of contractors activities.

Businesses are enabled to establish their own safety, health and wellbeing governance arrangements, provided that those arrangements equal or exceed the performance requirements set out in the Woolworths Governance Framework. The governance arrangements of the businesses are subject to assurance activities.

Woolworths employs both internal and external resources for the development and implementation of the safety and health management systems. The General Manager Group Safety, Health and Wellbeing has overall responsibility for monitoring the effective implementation of the safety and health management systems. Each business has a dedicated safety and health team responsible for the development, implementation and maintenance of the safety and health management systems.

Where required, external consultants are used to support internal resources, however overall responsibility and accountability rests with team members employed by Woolworths.

The Board is committed to laying a strong foundation for overseeing the effective management of safety, health and wellbeing throughout Woolworths. Management is accountable for maintaining a strong safety, health and wellbeing culture as well as the effective management of safety, health and wellbeing throughout Woolworths.

403-2 Hazard identification, risk assessment, and incident investigation The Woolworths Group Safety & Health Standards set the requirements for incident investigation and routine and non-routine hazard identification and risk assessment. Processes to complete these tasks are included in the business specific Safety and Health Management Systems.

There are routine risk management processes including hazard identification programs, risk assessments, workplace inspections and incident reporting which seek input and involvement from team members and contractors. Team members are also trained to identify, assess, control (where possible) and report hazards they observe. Hazards are assessed using the Woolworths Group enterprise risk matrix for safety to determine the risk (rating) they pose based on the severity of harm they have the potential to cause and the likelihood that harm will occur. Risks are escalated to different levels of the organisation based on their rating. Data from routine and non-routine risk management processes are captured in our Safety Incident Management System.

Woolworths Group Safety & Health complete an annual risk review of our operations to identify hazards, assess risks and identify where existing controls can be strengthened or new controls can be implemented by applying the hierarchy of controls. Hazard and incident data, risk assessments, safety investigations, changes in our operations, legislation, codes of practice, standards and industry knowledge are considered as part of the review. Outputs of the review include a prioritised list of our safety and health risks and control improvement plans that are built to eliminate hazards and mitigate risks. Woolworths Group ensures the quality of hazard identification, risk assessment and incident investigation processes including the competency of persons completing them by:

- Completing an analysis of the safety and health competencies that each role requires to complete hazard identification, risk assessment and incident investigation processes, and providing a combination of internal and external training and competency assessment to achieve these.

- Utilising internal and external independent assurance teams to assess the effectiveness of our processes and provide details on how they can be improved Each business participates in a safety and health management systems review program with independent assurance teams to ensure the continuing suitability and effectiveness of their system. The review program looks at the design, implementation and governance of the system, and is undertaken with each business, involving both front line staff and senior management.

The review process takes into account: health and safety management system audit results , objectives, targets and performance indicators, changing circumstances , opportunities for continuous improvements.

Action plans to address improvement opportunities are monitored at a Group level and the status of improvement actions are reported to the Board Sustainability Committee.

GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 403-2 Hazard identification, risk assessment, and incident investigation Processes to report hazards and hazardous situations.

Team members have many ways in which they can report work-related hazards and hazardous situations. They include:

- directly to their line manager or their Health and Safety Representative / Safety team member - using the ‘Pulse’ hazard reporting program - through programmed hazard inspection activities - using the health and safety issue resolution process - using the safety@woolworths email - anonymously through the Speak Up program Woolworths encourages team members, contractors and customers to report hazards and to stop work when they feel their safety is at risk. The Woolworths Code of Conduct includes personal commitments to safety : “I will always address hazards once I become aware of them” and “ immediately stop any job or task that you believe is unsafe”.

Each business has a process which allows team members to stop work if they think a task or process is unsafe. There is also an issue resolution process, safety and health representation and arrangements to assist where needed. This protects team members from reprisals. Regulators and team member representatives can be invited into the issue resolution process at any stage.

The Group Speak Up process enables anonymous reporting preventing any possibility of reprisal against team members.

The Group Safety, Health and Wellbeing Function is independent from the Business and monitors complaints and issues to ensure there is no reprisal of team members who raise concerns.

Investigating work-related incidents The Safety and Health Management Systems includes a procedure to investigate health and safety risks relating to incidents, with the level of investigation being guided based on the severity of the incident. Investigations on more significant incidents (Category 1 and 2 incidents) are required to identify the root cause and any contributing factors of work-related incidents (incorporating appropriate investigation methodologies) and implement and track the completion of corrective actions.

Risk control measures in accordance with the hierarchy of controls and legal requirements are reviewed during the investigation process. Investigations are undertaken by competent team members in accordance with our procedure:

- are undertaken by competent team members in accordance with our procedure - identify the factor(s) that led to the injury, illness, incident or other system failure - review the identified hazards, assessed risks and effectiveness of the control measures - recommend appropriate control measures and corrective actions Corrective actions are: determined in consultation with affected team members, implemented in a timely manner, assessed for their effectiveness.

Incident, injury and illness data including investigation findings, hazards and risk assessments are captured in a safety incident management system. This data is reviewed regularly to identify any emerging trends and implement required improvement actions in the Safety and Health Management Systems.

403-3 Occupational health services We provide various occupational health service functions to support the health, safety and wellbeing of our team members and contractors. We utilise the services of ergonomists, physiologists and physiotherapists, psychologists, and occupational health nurses, and other allied health specialists as required, to assist with identification and management of health and safety risks that may impact the health and wellbeing of our team members and contractors. The way these services are utilised varies by business.

Where applicable, team members are provided with time off their normal work tasks to consult with occupational health services such as for health assessment and treatment. We offer open access for our team members and contractors to confidential counselling and support services through our employee assistance program via Sonder.

Woolworths ensures the quality of the services by using independent occupational health service providers with recognised qualifications and accreditations.

GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 403-4 Worker participation, consultation, and communication on occupational health and safety Team members, safety committees and team members representatives (Unions) are consulted on and participate in safety and health matters including the development, and evaluation of the Safety and Health Management Systems. The requirements for communication and consultation in relation to safety and health matters are set out in the Group Safety & Health Standards.

Communication and consultation occurs through a number of forums , for example health and safety committees, team talks, internal communications, union communications, workplace inspections, audits, safety alerts, surveys and feedback forms.

Each business has consultative arrangements prescribed in their Safety and Health Management Systems. There are procedures agreed to by team members and management outlining their involvement and consultation in health and safety matters and issues.

Some businesses have Health and Safety Representative (HSR) arrangements, and some have other consultative arrangements such as safety committees.

The HSR or safety committees participate in: assessment and control of risks, health and safety training, workplace inspections and hazard identification, committee meetings, accident/incident investigations, development, implementation and review of procedures.

The consultation arrangements, including meeting frequency differs in each business. They range from monthly, bi-monthly to quarterly.

All team members, including HSR’s and safety committee members have the authority to stop work if they think a task or process is unsafe. HSR’s have the additional authority to issue provisional improvement notices to the business 403-5 Worker training on occupational health and safety Each business completes an analysis of the safety and health training or skills that each role requires to safely fulfil the responsibilities assigned to them and then builds a documented training plan which outlines the legislative, formal, on the job and refresher training requirements. The plan is implemented so that team members are trained (as appropriate) to perform their work safely.

Training is delivered using a variety of methods including classroom and on-the-job learning, simulators and online learning depending on the needs of the participant and the type of content being delivered. Training covers hazard awareness, risk management, incident investigation, task and job related skills and safe operating procedures for equipment. Team members are provided time during their paid work day to complete required training. Required training is provided to team members free of charge.

Training may be delivered by registered training organisations or in-house depending on the content, and is designed and delivered at a level suitable for team members. Competency assessment requirements are defined based on the risks involved and any relevant legislative or industry requirements. Training effectiveness is reviewed on a regular basis and considers any relevant incident history.

403-6 Promotion of worker health Woolworths offers a range of services to team members to access non-occupational medical and healthcare services such as physiotherapy and chiropractic services, access to onsite gym and wellness centres and psychological support and counselling services through the Sonder program, discounted health and insurance memberships.

The Woolworths Wellbeing Portal is internal online site that is available to all team members and provides support covering physical, mental, career and spiritual wellbeing. Other support services are provided including smoking cessation, addiction counselling, financial wellbeing programs, reduced price gym memberships and other health programs.

403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Woolworths has in place policies, standards and processes to address occupational health and safety risks posed by our business relationships including with suppliers and contract partners both locally and globally.

Our Responsible Sourcing Policy details our commitment and expectations for suppliers whom we have a direct relationship with for goods and/or services we sell or use in our businesses. We require our supplies to abide by our Responsible Sourcing Standards which includes comprehensive criteria on business integrity, labour rights, fair and safe working conditions and environmental compliance. The standards specifically call out requirements to prevent and mitigate significant negative occupational health and safety impacts, including but not limited to complying with relevant local laws and regulations. Where there is a gap between our requirements and standards and the local laws, rules and regulations, the more stringent requirements and standards apply. Woolworths will verify compliance to the Standards. This may be in the form of a supplier self- assessment, requesting policies, procedures or records under our mutual recognition audit program, implementing a corrective action plan, or a site visit or a formal audit. Our verification and audit framework is built on recommended practises from recognised social compliance industry programs.

Woolworths Group Safety & Health Standards set the expectations for our businesses to establish contractor safety management processes that address occupational health and safety obligations of our contract partners, including the management of hazards and risks associated with the work performed for or on behalf of Woolworths.

403-8 Workers covered by an occupational health and safety management system Workplace metrics : Appendix 10 GRI Standards Index - Woolworths Group Limited 2021 Disclosure Number Disclosure Title Reference/Direct answer Part not reported Reason for omission Explanation 403-9 Work-related injuries Caring for the safety and wellbeing of our teams and customers: SR 11-13 Workplace metrics : Appendix 10-13 Part bii, biii, biv, bv, ci, cii, ciii Part b - This information is not available Part c - This information is confidential We currently do not disclose this information as it is either not available for contractors or is confidential 403-10 Work-related ill health Caring for the safety and wellbeing of our teams and customers: SR 11-13 Workplace metrics : Appendix 10-13 Work related hazards have been determined through the most recent hazard assessment. The key hazards which have contributed to cases of ill health include overexertion / repetitive strain, mental health, exposure to sound and chemicals.

Part bii, biii Information unavailable Ill health data was not available for contractors or agency labour hire workers. Going forward we will collect and disclose this information. Training and Education 404-2 Programs for upgrading employee skills and transition assistance programs Embracing our diversity: 8-10 Diversity and Equal Opportunity 405-1 Diversity of governance bodies and employees Workplace metrics: Appendix 6-9 405-2 Ratio of basic salary and remuneration of women to men Workplace metrics: Appendix 6 Non-discrimination 406-1 Incidents of discrimination and corrective actions taken Workplace metrics: Appendix 6 Part b 1 - 3 Confidentiality constraints Woolworths Group does not report the status of incidents and remediation plans on the basis of confidentiality constraints Freedom of Association and Collective Bargaining 407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk Human rights and responsible sourcing: SR 15-18 Workplace metrics:Appendix 7-9 2021 Modern Slavery Statement Labour practices in our global supply chain: https://www.woolworthsgroup.com.au/page/community-and-responsibility/group- responsibility/partners/Labour_Practices_in_our_global_supply_chain/ Child Labor 408-1 Operations and suppliers at significant risk for incidents of child labor Human rights and responsible sourcing: SR 15-18 Workplace metrics:Appendix 7-9 2021 Modern Slavery Statement Labour practices in our global supply chain: https://www.woolworthsgroup.com.au/page/community-and-responsibility/group- responsibility/partners/Labour_Practices_in_our_global_supply_chain/ Forced or Compulsory Labor 409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor Human rights and responsible sourcing: SR 15-18 Workplace metrics:Appendix 7-9 2021 Modern Slavery Statement Labour practices in our global supply chain: https://www.woolworthsgroup.com.au/page/community-and-responsibility/group- responsibility/partners/Labour_Practices_in_our_global_supply_chain/ Human Rights Assessment 412-1 Operations that have been subject to human rights reviews or impact assessments Human rights and responsible sourcing: SR 15-18 Workplace metrics:Appendix 7-9 2021 Modern Slavery Statement Labour practices in our global supply chain: https://www.woolworthsgroup.com.au/page/community-and-responsibility/group- responsibility/partners/Labour_Practices_in_our_global_supply_chain/ Public Policy 415-1 Political contributions Corporate Governance: Appendix 25 Customer Health and Safety 416-2 Incidents of non-compliance concerning the health and safety impacts of products and services During FY21, there have been a small number of health and safety impacts and product recalls but no material or systemic issues have been identified:

A warning letter was received from WA DMIS on product labelling on a cosmetic product as well as a toy that did not contain the applicable mandatory safety standard in English.

A product recall of a 'Grace' stroller exclusive to Big W was completed with the supplier A small number of food related recalls were completed throughout the reporting period Marketing and Labeling 417-1 Requirements for product and service information and labeling All own brand products that are new or undergoing review are assessed under the New Product Development guidelines that outline required product and service information and labeling. Details of what information is required can be found at https: //partnerhub.woolworthsgroup.com.au/s/ Customer Privacy 418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Corporate Governance: Appendix 25 No eligible data breach notifications were filed in the relevant period