During your last week working with Great Day Fitness Tracking, you will create a 9- to 12-page final plan in Microsoft Word. Your final plan should: Explain the relationship between processes and

System

Use

Benefits

Transaction Processing System

• This system processes the business transactions hence supporting operations of an enterprise.

• The business will use it in recording the non-enquiry transactions and all the effects in the database and the products documents which relate to a transaction.

• Keeps a stable database as well as reducing risks for loss of the users’ info in case of network failure.

• Able to recover from operating system failure and handling the system failures.

• Processes large amount of data in the real time.

• Key for improving customer service and satisfaction.

• Allows the users to have reliability and confidence at the time of transaction.

• Is available in batch and real time process.

• Designed being user friendly.

• Increases more payment methods.

• It can function anywhere.

Customer Relationship Management systems

• This is a software which manages the relationship with the customers.

• This system assists in supporting strong, loyal, and productive relationships with the customers via informed and superior experiences of the customers for every stage of the customer journey. This is vital in improving the acquisition and retention of the customers (Bardicchia,2020).

• It assists in having better knowledge concerning the customers.

• Assists the business to have better segmentation.

• Results to better customer retention.

• Leads to better anticipation of the needs.

• Better and speeding communication.

• Lead to better protection of the privacy of data.

Supply Chain Management

• This is an inter organization solution for transforming the raw materials to finished and customer ready products.

• The system assists in procurement, planning, service and products creation, fulfillment of orders, tracking, and management of orders (Ferenc & Sándor,2002).

• It results to better collaboration.

• Improvement in the quality control.

• Higher rate of efficiency.

• Keeping up with the demand.

• Shipping optimization.

• Reducing overhead costs.

• Improvement in risk mitigation.

• Improvement in cash flow.