Review over the DR template and pick an industry such as (airlines, ecommerce, banking, etc.). Within that industry, pick a specific organization for the development of the Disaster Recovery Plan suc
INFORMATION TECHNOLOGY DISASTER RECOVERY PLAN
Revision History| Revision | Change | Date |
Department of Information Technology Office
Office and home of the Chief Information Officer
Revision History 1
Official copies of the document are available at the following locations: 1
Contents 2
Section 1: Introduction 3
Section 2: Scope 3
Section 3: Assumptions 3
Section 4: Definitions 3
Section 5: Teams 3
5.1.1Incident Commander 3
5.1.2Incident Command Team 3
5.1Datacenter Recovery Team 3
5.2Desktop, Lab, and Classroom Recovery Team 4
5.3Enterprise Systems Recovery Team 4
5.4Infrastructure and Web Recovery Team 4
5.5Telecommunications, Network, and Internet Services Recovery Team 5
Section 6: Recovery Preparations 5
6.1Data Recovery Information: 5
6.2Central Datacenter and Server Recovery Information: 5
6.3Network and Telecommunication Recovery Information: 5
6.4Application Recovery Information: 5
6.5Desktop Equipment Recovery Information: 5
Section 7: Disaster Recovery Processes and Procedures 5
7.1Emergency Response: 5
7.2Incident Command Team: 5
7.3Disaster Recovery Teams: 5
7.4General System/Application Recovery Procedures/Outline: 5
8.0 Network & Telecommunication Recovery Guidelines: 5
Appendix A. IT Contact List 5
Appendix B. Crisis Management Team Contact List 6
Appendix C: IT Recovery Priority List 6
C.1IT Infrastructure Priorities: 6
C.2IT System Priorities: 7
C.3Consortium, Outsourced, and Cloud-based IT System Priorities: 7
C.4IT Facility Priorities 8
Appendix D: Vendor Information 8
Appendix E: Disaster Recovery Signoff Sheet 9
Section 1: IntroductionProvide an introduction to the company/situation...
A copy of this plan is stored in the following areas:
Department of Information Technology Office
Office and home of the Chief Information Officer
Determine/explain the scope of this plan.
Section 3: Assumptions Section 4: Definitions Section 5: Teams- Incident Commander
| Chief Information Officer | |
| Home Phone: | |
| Cell Phone: |
- Incident Command Team
| Chief Information Officer | |
| Manager, User Support | |
| Manager, Infrastructure Services | |
| Manager, Information Systems | |
| Manager, Classroom and Media Services |
- Datacenter Recovery Team
All Contact Information is located in Appendix A
| Team Lead: | Manager, Infrastructure Services |
| Team Members: | System Administrators (2) |
| Desktop Systems Administrator | |
| Network Communications Technicians (2) |
- Desktop, Lab, and Classroom Recovery Team
All Contact Information is located in Appendix A
Commander.
| Team Lead: | Manager, User Services |
| Team Members: | Manager, Classroom and Media Services |
| Desktop Systems Administrator | |
| Computing Coordinators (7) | |
| Lab and Student Computing Coordinator | |
| Equipment Systems Specialist |
- Enterprise Systems Recovery Team
All Contact Information is located in Appendix A
| Team Lead: | Manager, Information Systems |
| Team Members: | Manager, Infrastructure Services |
| Programmer/Analysts (4) | |
| Web Programmer/Analyst | |
| System Administrator | |
| Computing Coordinators supporting affected areas (business services, payroll, enrollment services, etc.) | |
| Key Business Unit Personnel as needed by type of incident (payroll clerk, accountant, registrar, etc.) |
- Infrastructure and Web Recovery Team
All Contact Information is located in Appendix A
Commander.
| Team Lead: | Manager, Infrastructure Services |
| Team Members: | System Administrators (2) |
| Desktop Systems Administrator | |
| Web Programmer/Analyst |
- Telecommunications, Network, and Internet Services Recovery Team
All Contact Information is located in Appendix A
Commander.
| Team Lead: | Manager, Infrastructure Services |
| Team Members: | Communications Technicians (2) |
| System Administrator |
- Data Recovery Information:
- Central Datacenter and Server Recovery Information:
- Network and Telecommunication Recovery Information:
- Application Recovery Information:
- Desktop Equipment Recovery Information:
Section 7: Disaster Recovery Processes and Procedures
- Emergency Response:
- Incident Command Team:
- Disaster Recovery Teams:
- General System/Application Recovery Procedures/Outline:
Appendix A. IT Contact List Appendix B. Crisis Management Team Contact List Appendix C: IT Recovery Priority List
The following priorities have been established by the department of Information Technology with consultation from the campus community.
- IT Infrastructure Priorities:
- IT System Priorities:
- Consortium, Outsourced, and Cloud-based IT System Priorities:
| Application/System Name | Priority | RTO | RPO |
Critical – Basic infrastructure and must be restored as soon as possible.
High – Systems of extreme importance, but do not provide infrastructure.
Medium – Important systems and applications, but do not have university-wide impact.
Low – Systems important to specific departments or specific small populations of users.
Full –Systems that may not be restored to functional status until normal operations are reestablished.
Note: RTO is recovery time objective, RPO is recovery point objective
- IT Facility Priorities
| Building Name | Priority |
Note: building list continues on next page.
Critical, needed for maintenance of public health and safety, communications.
High, needed for income maintenance for students, employees; payments to vendors; requirements for compliance or regulation; effect on cash flow; effect on production and delivery of services (housing, dining, student services).
Medium, needed for mission of university, delivery of classes.
Low, everything else
I have been briefed and given an overview of the Disaster Recovery Plan and I am familiar with my responsibilities.
| Name | Signature | Date |
