Instructions For this milestone, you will complete a draft of the first two sections of your summative assessment. Read the transcripts provided for you for this case analysis. The transcripts can be
WCM 620 Milestone One Guidelines and Rubric For this m ilestone, you will complete a draft of the first two sections of your final project based on the final project case study . The following critical elements must be addressed: I. Overview : Summarize the pattern of facts leading up to this interpersonal conflict, identifying the stakeholders in the conflict. II. Conflict Analysis: In this section, you will analyze the transcripts provide d and determine how stakeholders’ self -perception and communication practices influenced the conflict. Be sure to address the following : A. Assess how the stakeholders’ self -perception influenced the conflict. Provide specific examples to support your assessment. In other words, how might the involved stakeholders’ self -perceptions be at odds with how others see them? B. Describe the communication practices, implicit or explicit, that were used. What implications did they have for the conflict? C. Assess how communication practices might be changed to de -escalate the conflict . Provide specific examples to support your assessment. Guidelines for Submission: Your paper should be 2 to 3 pages in length with double spacing, 12 -point Times New Roman font , and APA format ting. Critical Elements Proficient (100 %) Needs Improvement (70 %) Not Evident (0% ) Value Overview: Pattern of Facts Summarizes the pattern of facts leading up to this interpersonal conflict, identifying the stakeholders in the conflict Summarizes the pattern of facts leading up to this interpersonal conflict, identifying the stakeholders in t he conflict, but summary is verbose or contains inaccuracies Does not summarize the pattern of facts leading up to this interpersonal conflict 23 Conflict Analysis:Stakeholders ’ Self - Perception Assesses how the stakeholders ’ self - perception influenced the conflict and provides specific examples to support assessment Assesses how the stakeholders ’ self - perception influenced the conflict and provides examples to support assessment, but assessment is cursory or contains inaccuracies, or examples are not sp ecific or relevant to argument Does not assess how the stakeholders ’ self - perception influenced the conflict 23 Conflict Analysis:
Communication Describes the communication practices, implicit or explicit, that were used and their implications for the conflict Describes the communication practices, implicit or explicit, that were used and their implications for the conflict, but description is cursory or contains inaccuracies Does not describe the communication practices, implicit or explicit, that were used and their implications for the conflict 23 Conflict Analysis:
De -escalate the Conflict Assesses how the communication practices might be changed to de -escalate the conflict, providing specific examples to support assessment Assesses how the communication practices might be changed to de -escalate the conflict, providing examples to support assessment, but assessment is cursory or contains inaccuracies, or examples are not specific or relevant to argument Does not assess how th e communication practices might be changed to de -escalate the conflict, providing examples to support assessment 23 Articulation of Response Submission has no major errors related to citations, grammar, spelling, syntax, or organization Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent und erstanding of ideas 8 Total 100%
