You have just taken on a new management position. Refer to the photo in Exhibit 11.3.(https://openstax.org/books/organizational-behavior/pages/11-2-types-of-communications-in-organizations#ch16fig03)

Tit le : A uth ors : P ublic atio n In fo rm atio n: R eso urc e T yp e: D escrip tio n: S ubje cts : C ate g orie s: R ela te d IS B Ns: O CLC : Accessio n N um ber: P ublis h er P erm is sio ns: P ers is te n t lin k t o t h is r e co rd (P erm alin k): C ut a n d P aste : T he lin k in fo rm atio n b elo w p ro vid es a p ers is te nt lin k to th e a rtic le y o u'v e r e queste d.

P ers is te nt lin k to th is r e co rd : F ollo w in g th e lin k b elo w w ill b rin g y o u to th e s ta rt o f th e a rtic le o r c it a tio n.

C ut a nd P aste : T o p la ce a rtic le lin ks in a n e xte rn al w eb d ocu m ent, s im ply c o py a nd p aste th e H TM L b elo w , s ta rtin g w it h " < a h re f" T o c o ntin ue, in In te rn et E xp lo re r, s e le ct F IL E th en S AVE A S fr o m y o ur b ro w se r's to olb ar a bove . B e s u re to s a ve a s a p la in te xt file ( .tx t) o r a 'W eb P age, H TM L o nly ' file ( .h tm l) . In F ir e F ox, s e le ct F IL E th en S AVE F IL E A S fr o m y o ur b ro w se r's to olb ar a bove . In C hro m e, s e le ct rig ht c lic k (w it h y o ur m ouse ) o n th is p age a nd s e le ct S AVE A S Reco rd : 1 T he N onverb al A dvanta ge : S ecre ts a nd S cie nce o f B ody L anguage a t W ork G om an, C aro l K in sey S an F ra ncis co, C alif : B erre tt- K oehle r P ublis hers . 2 008 eB ook.

T he w ork pla ce is a “ b lin k” w orld : s tu die s s how th at w e fo rm o pin io ns o f o ne a noth er w it h in s even s econds o f m eetin g a nd th at 9 3 p erc ent o f th e m essages p eople r e ceiv e fr o m u s h ave n oth in g to d o w it h w hat w e a ctu ally s ay. S o th e a bilit y to r e cogniz e a nd d evelo p g ood n onverb al c om munic atio n s kills c an b e a h uge p ro fe ssio nal a dvanta ge. C aro l K in sey G om an c om bin es th e la te st r e searc h a nd h er tw enty -fiv e y ears o f p ra ctic al e xperie nce a s a c onsult a nt, c oach, a nd th era pis t in th is fu n a nd p ra ctic al g uid e to u nders ta ndin g w hat y ou a nd th e p eople y ou w ork w it h a re s ayin g w it h out speakin g. C arto ons, p hoto s, e nte rta in in g a necdote s, a nd d ozens o f s im ple a nd e nlig hte nin g e xerc is es h elp r e aders g ain c ontr o l o f th e m essages th eir b odie s a re s endin g s o th ey c an p ro je ct a m ore a ccura te a nd c om pellin g p ic tu re o f w ho th ey re ally a re to th eir c olle agues, c lie nts , a nd p artn ers .

N onverb al c om munic atio n in th e w ork pla ce B ody la nguage B U SIN ESS & E C O NO M IC S / S kills 9 781576754924. 9 781576757741.

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