Please read the instructions very carefully and include each and everything which is written in the instructions. The assignment is of 10 pages The Score delux template is attached. One Sample assignm

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Business Ideas Planning

Name

Student ID:

University

New Westminster Campus

BUSI- 4046

Professor’s name:

Due:

Business is adapting new things every day and it is all about defining your customers' wants in detail and how your company will meet them. If necessary, conduct market research. In business learn about your target markets, as well as the wants and desires of your clients. Moreover, Recognize and communicate to customers how you might assist them in meeting their needs. For every individual it is significant to learn about doing a business and it is not very easy and common to run a business when there are lot other competitors in the market.

This research work is about planning a business that I will be running and most importantly how efficiently this business will be working. The business I am planning is about delivery services. Many people they do not have enough time to grocery, laundry and anything like this. My business will help them out in this situation. I have learned from the COVID pandemic that many people have changed their workplaces some of them shifted to online businesses and they are just sitting at home doing work from home and it is great opportunity for me to set up a business that have less competition. No doubt, there are lot of other online businesses but not so many people are aware of them so, for me it is good opportunity to run a business.

Delivery services that are mostly expensive and for my target market if they are not able to afford there is no point to run any business. So, I set up my target market that will be international students, working people and elderly people. I have noticed from the past years that sometimes there are so many individuals that they want the delivery services, but they are not able to afford it, so in this case I found that running your own business by giving them benefits will helps me to stay in the market. My target market is clear, I am offering them delivery services at affordable prices, but I also need to advertise it so that they should know that. They can get these benefits. This business is from my personal experience, I do want this service but at the same time I also do not want to pay extra prices. So, this delivery service online business is good start to enter in the. Market and this are the reason I selected it.

It is intended that the new logistics company will take care of delivering packages to customers on a daily basis beginning with a regional level. In the future, it is planned to grow into an organization that serves customers throughout the world. Initially, the company will operate four main stores and two offices to better serve the needs of the region whereby the company will function as a retail establishment, delivering packages to individuals just after delivery has taken place after the package has shipped.

Besides shipping and packaging, these outlets will also provide office supplies like copying and printing, as well as other shipping- and packaging services. Besides that, they will also deliver small packages, make shipments, and handle postage.

Due to the recent e-commerce trend in which many people are now making online purchases, it is incredibly important for the business that it must be able to provide these goods on time to the customer's suitability following the recent e-commerce trend. The first technology that would need to be incorporated would be computers, the internet, the company's website, an online payment system, and a cold storage service, if the merchandise is perishable or time sensitive.

There will need to be different automated machines for the delivery of packages, including cars, vans, bicycles, and lorries. There is also a need for Google maps to be used to locate the customers' residences. Therefore, in order to perform the different areas of the work process in an organized manner, different types of personnel will need to be involved.

In order for a courier and delivery service business to be successful, they must cater to a wide audience of individuals and businesses. In order to take advantage of the advantages of courier and delivery services in the future, nearly every adult and almost every organization has at least one of these reasons..

Our parcel collection centers are therefore strategically positioned in order to be able to service the needs of the residences and businesses in the area. It has taken us a considerable amount of time to conduct our market research, and we have ideas about what our target market might expect of us. Our business is a courier and delivery service, so we plan to attract the following clients;

• Stores that sell goods and services over the Internet (e-commerce organizations.

• Organizations governed by corporations.

• Distributors and manufacturers.

The courier shipping and delivery industry is evidently a highly competitive industry with a large number of business opportunities available to those with a financial background, who can start a small operation serving a single city or region initially. It is not in doubt, however, that training and expertise are essential to a successful career as a courier or delivery service professional, but that does not, in no way, diminish the possibility of any entrepreneur who is serious about this business starting the business, even if they are marginally successful. With the launch of our new courier and delivery service, we intend to become the preferred choice of residences throughout the region and in every other town where we intend to open up collection point for our services.

In an increasingly competitive world, our business model will be the key differentiator for us in the future - ease of payment, inexpensive prices, fast delivery, wide range of services, and a strong customer service culture will definitely set us apart from our competitors. In addition to being well cared for, our employees will also be offered some of the most competitive benefits in the business (startup courier and delivery companies), ensuring that they will be enthusiastic about contributing to the development of the company and dedicated in their endeavors.

Communication between the parties had to be handled entirely through phone calls, email, and online video conferencing. In a nutshell, the General Manager must ensure that stakeholders are informed of information to be provided to them and they are satisfied with the current situation.

In terms of change management, the human resource manager is responsible for collecting and presenting a detailed report to the general manager regarding feedback and assessment received from all departments. The trucking manager coordinates, manages, and supervises all activities of the trucks, as well as authorizing the purchase of personnel equipment as well as overseeing logistical issues.

Due to our company's size and the fact that we are quite small, we have an all-inclusive policy for payments

Taking into account the fact that different customers prefer different payment options according to their needs, but at the same time at all

On the other hand, we will maintain full compliance with the financial regulations, rules and laws of Australia at the same time.

In order to accommodate our clients, our company will be able to offer the following payment options;

• It is possible to make a payment via bank transfer.

• A cash payment will be accepted.

• Online bank transfers are the preferred method of payment.

• A check will be used to make the payment.

• Payment through a Point-of-Sale Machine (POS Machine).

• Payment by bank draft will be made.

• Mobile money is used to make payments.

With this in mind, we have chosen to use proprietary software platforms to enable our clients to transact with our platform. Payment for the purchase of farm products can be made without stressing out the farmers. On our website and in our promotional materials, we will provide our clients with the bank account numbers so that they can deposit cash or make online payments.

Figure 1 Management Team Map

Personnel, or employees, are usually the ones who are tasked with carrying out the various activities associated with a business. Three of our delivery people will be at the service of our company who will be in charge of making sure that the packages get to their proper location in good time. In addition, is the customer care service whereby the person is responsible for making sure that they are in constant contact with the customer from the moment they are dispatching the package until the moment they have received it. In addition, they will be in charge of handling any issues that may arise from customers and their feedback. Other types of customer service representatives will be the ones taking in orders from clients, as opposed to the latter who will be the ones dispatching all the orders to their destinations. They will help customers by explaining the company as well as its services, including the prices associated with those services, and they will take the orders from the customers.

It is intended that there are two managers for the company - one who is the general manager and the other is the operations manager. In addition to being accountable to the general manager, the operations manager will also be responsible for overseeing the day-to-day operations of the department. The owner of the company will also act as the company's supervisor and in this case the operations manager will also be acting as a supervisor. This would result in a reduction of unnecessary manpower costs. An IT department will be crucial to the company's ability to maintain its website and to ensure all online orders and payments are placed and dealt with correctly. There are several human resource professionals who can be found through advertisements and also through recommendation for the job positions that are available.

Once you’ve identified your major competitors, use the Competitive Analysis Worksheet on the next page to compare your business to theirs.

For each factor listed in the first column, assess whether you think it’s a strength or a weakness (S or W) for your business and for your competitors. Then rank how important each factor is to your target customer on a scale of 1 to 5 (1 = very important; 5 = not very important). Use this information to explain your competitive advantages and disadvantages.

During the course of our company's growth, we intend to venture beyond the domestic market to the international market. With the help of its pickup and delivery network, the company is now able to manage all its business activities, regardless of whether it is freight, ground transportation, international or local services for businesses, residences or the general public. With the single structure of the network, the company will be able to gain competitive power through the optimal use of assets and the increased efficiency of the network. It is no different from UPS, that there is a desire from our company to succeed in the logistics market.

Furthermore, the e-commerce market continues to grow and diversify, and since the internet is making a significant impact, it will place huge expectations and a large amount of pressure on our company to provide offline package delivery services. Thus, the logistics department of the company is supposed to help it navigate the e-commerce pressure and assist the internet merchants in connecting to their offline clients.

Further, the company has two distinct customer care units in addition to what was discussed earlier in the human resources section. The first part of the system is dedicated to incoming orders and dealing with customers at the initial stage and the second part is dedicated to delivering goods to the customer. Ideally, these two services should be distinct to achieve efficiency in customer services and to avoid confusion between the two processes. When these two processes are confused, then packages can be lost, customers can leave, and unsatisfactory business results may be the result. When the business grows to the global market, these two areas of customer care will be efficient in handling demand and pressure from the expanding market as opposed to if there were only one department whereby there would be an overload and inefficiencies in the services.

By designing the human resource system in a way in which the number of manpower is increased as necessary as the company grows, the company will be able to adapt to the new conditions. It is possible to expand or increase the number of employees in each department and to increase the number of employees involved in the different processes. Additionally, a company website enables us to reach out to global markets wherein customers can easily access our services from anywhere in the world online.

1. Clients, method of work (impacted)

2. How they are affected: By policies

3. During and after the implementation: The impacts will be realized

The affected clients will be informed and will have the option of re-arranging any scheduled deliveries, either all at once for convenience, or to reschedule any scheduled deliveries at a later date according to their requirements, in the change at the company, there should have been no impact on deadlines for delivering parcels.

Further, a temporary policy will not be accepted to ensure that the client receives the correct answer and meet the needs of the situation. More will be added during the implementation process in order to eliminate more issues and inconveniences for the end user. There needs to be a comprehensive approach to risk and management planning that includes all aspects of the organization. To do this successfully, clear plans need to be developed up front, action plans need to be developed with specifics and timelines, a decision model must be defined, and leadership commitment from the executive management team must be strong. After we have completed all research based on the couriers' need for business expansion in the metropolitan area, we are confident that these changes will make the entire process of package delivery a lot more convenient, and the company market share will increase much more than before.

Even with the incredibly tight schedule we had, we were able to achieve a lot. A project like this typically takes years from start to finish. A stable company and a clearly defined plan to deliver deliverables will result in a successful outcome because of an excellent execution, a good execution and a good execution of the plan. A multifaceted approach to distribution management will be developed through the use of technologies such as wireless radio devices, telephone interactions, SMS messages, email communications, and online videoconferencing for meetings, including telephone conversations, SMS messages, and videoconferencing.

There is no doubt that the future of any business lies in the number and quality of their loyal customers, their employees' abilities and ability, and their investment strategies combined with the ways to develop their business. There are several factors that must be present for a business (company) to succeed. When one or more of these factors is absent, the business will not just close down after a very short period of time, but will also begin to deteriorate. One of the major goals we set when we started our own company was to create a business capable of surviving off its own cash flow once the company came into existence, without needing to inject finance from external sources.

To gain approval and gain the trust of potential customers, one of the methods of ensuring that we achieve this is by offering our couriers and deliveries at a lower price than what is obtainable in the market and also by doing so in a timely and safe manner. It would not be difficult for us to survive for several months with a much lower profit margin.

In our company, we will take care to put in place the right foundations, structures and processes to ensure that the welfare and development of our employees is well taken care of. Developing and retraining our workforce is at the top of the list when it comes to our company's corporate culture, helping us drive our business to greater heights.

The fact of the matter is that we are planning on establishing a profit-sharing settlement for all our management employees. This agreement will be based on the performance of all our management employees for a period of three years or longer. The laying out and implementing of those measures will hopefully enable us to successfully hire and retain our business's most valuable resources; this will be possible because they will be dedicated to helping us build the business that we have always dreamed of.

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