This week, you have 2 deliverables. You will compile your plan for selection and implementation of a new EHR system based on the work that you have done in Weeks 1–3. You will also create a Request fo

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HCI490 Unit 3 Project Plan

Colorado Technical University

Date

For this paper, we have Yorkshire clinic, which seeks to update its EHR vendor. Therefore my suggestions will include three major EHR vendor vendors within Yorkshire that will enable the clinic to implement the new system successfully. When implementing a new EHR system, numerous factors should be considered, including the resources available, the time to be taken during implementation, the system's performance, how patient information access will improve etc. Therefore, I will discuss three major EHR vendors, their unique services, and their challenges. Rudin et al. (2020). In conclusion, I will suggest the most effective EHR vendor to Ms Hendricks.

The three EHR systems and vendors that I have selected for review and to provide a brief synopsis to Ms. Hendricks are Epic, Praxis EMR, and Cerner. From what I have ascertained throughout my extensive research, each of these systems are good and would be beneficial to any healthcare organization. In my opinion, there is only one of them that I will recommend because I believe it is optimal of the three and it will enhance Ms. Hendricks, high reliability organization. I will be clear and concise in providing the information and data that I have collected of each EHR so there is no lack of clarity. I will strive to inform you of the integral role the selection process played in selecting the aforementioned EHR’s.

Epic is among the most popular and long-lived EHR vendors because it was founded in 1979 and has a positive reputation for continued improvement. Additionally, Epic helps healthcare facilities to be scalable as they improve; for example, for the clinic, there will be no need to replace the vendor since, as it grows, new programs will be installed without having to overhaul them. The provider also has cloud-based services such that the facility will not require to save patient records on a hard drive; this means that there will be fewer downtimes and network failures in the organization after implementation. DreamSoft4U Team. (2021).

The Praxis EMR vendor is also famous for serving thousands of healthcare practitioners in the US through excellent user experience and usability. Users are provided with free templates, which promote flexibility. The clinic will receive numerous features from this vendor, including charting, voice recognition, a self-service portal, handwriting recognition, e-prescription, etc. Cerner is another great EHR vendor that has been used for a long in the US; some of its great features include; the understanding that using the EHR system is often complex. Therefore, they offer advisory services to HealthCare facilities regarding patient records management. Consequently, the clinic will benefit from this vendor since they will understand essential tips to improve patient care delivery. Other solutions offered by the vendor include community care management, performance improvement, revenue cycle management, scorecards, registries and wellness management programs. EHR Guide. (2021).

Each of these EHR systems have a ton of advantages and benefits to offer healthcare organizations. Epic further adheres to HIPAA regulations, thus protecting patients' privacy. Other unique services by Epic include order management, internet connectivity or communication, templates for data entry, etc. The clinic can also order customized charts based on requests. Additionally, Epic has been highly considered for having remote care and patient management capabilities, improving care delivery. Over the years, a patient portal has been developed where clients can track their healthcare progress without visiting the clinic. For the past five years, Epic has been regarded as the best in efficiency and reliability for outpatient and inpatient care delivery.

Praxis EMR vendor has also complied with the HIPAA to promote patient and physician information safety. Another unique feature of the vendor is the incorporation of artificial intelligence technology, especially in understanding the physician's patterns and behavior. It is suitable for both small and large healthcare organizations. ITQlick. (2021). The clinic will receive a free trial first to check whether the features will provide any benefits to them or not. Within the US, the vendor has been rated five out of five stars, meaning their customer satisfaction is great. The vendor claims that its services will reduce the time required to fill electronic paperwork and help healthcare practitioners have more time with their patients, thus improving the quality of care delivered. The Cerner vendor has a customer support service number that can be called anytime; there are also social collaboration tools. The clinic will also receive on and off-site hosting capabilities. Finally, the vendor has developed a profile value for the client's example from the department of defense.

Although the EHR systems come with many advantages, it is daunting to elaborate that they also come with many disadvantages as well. The significant challenges of Epic include the technical challenge where the clinic will require to install high-speed internet, which may increase costs significantly. The vendors have been accused of administrative challenges, including an unwillingness to integrate third-party sources and contract limits. DreamSoft4U Team. (2021). However, the major challenges of Praxis EMR vendor include; the users having to be retrained to use the program, which will be time-wasting considering that the clinic already had another vendor. Finally, there is no healthcare portal for patients to check their records without visiting the clinic.

Unfortunately, the major challenge of Cerner is numerous directions; therefore, the users must make many clicks before doing any act, which is both time-wasting and may lose the connection between the caregivers and patients. All of the flaws that are derived within the EHR systems will also present challenges when migrating from one HER system to another. The current technical capabilities, equipment, and budget will play an extremely integral role during the transition. I would also take into consideration the impacts that the transition has on our patient population and would make a suggestion to Ms. Hendricks to strive for the one that is as seamless as possible.

In conclusion, the three vendors selected above will provide outstanding services to the Yorkshire clinic; however, I think the epic vendor will have more significant benefits than the other vendors above. Firstly Epic has a web portal where patients can directly access their information without visiting the healthcare facility for clarification. Epic is also user-friendly due to the intelligent phrases, shortcuts and templates; it has also complied with the HIPAA regulations, guaranteeing patient records' safety. Finally, Epic will make Yorkshire clinic more scalable in future since they will not have to install new programs when improving their operations.

References

Colorado Technical University. (2021, September 14). HCI490 Scenario: Yorkshire Clinic: Replacement of EHR [PDF]. Colorado Technical University Virtual Campus. https://studentlogin.coloradotech.edu

HealthIT.gov. (2018). Goals and objectives for electronic health record (EHR) implementation. https://www.healthit.gov/resource/goals-and-objectives-electronic-health-record-ehr-implementation

Health IT Playbook. (2019). Healthit.gov. https://www.healthit.gov/playbook/electronic-health-records/

https://class.ctuonline.edu/_layouts/MUSEViewer/Asset.aspx?MID=23208569&aid=23208574

https://www.healthcareitnews.com/category/resource-topic/electronic-health-records

http://www.hl7.org