Final Exam There will be short answer questions, responses should be in a essay format.

Question:

1. Change is inevitable what should global companies be paying attention to in order to successfully implement the change management process? Explain the three phases of change management and provide at least one question me global leader should be asking at reach phase.

2. Think about a company you are familiar with either from this class or the media coverage. Applying the categories of executing global strategy--how would you describe the company's organization type? Which different forms has it had through its history? In what was does the organization the take into account the complexity of the global business environment

3. Describe a specific international company that you have studied--To what extent do you think the business's alignment choices might be affected by the culture they’re embedded in? The culture of the headquarters? In what ways does this enable or hinder performance in the current environment?

4. Define global integration and local responsiveness/local adaptation, as we discussed these terms in the course. Under what conditions would you choose a multidomestic/geographic division structure over a transnational global matrix structure for your company? Please provide a company example to provide context

5. Alignment is a moving target, and often the internal alignment of an organization is aligned with a past business environment and strategy, but less with the current business environment and strategy. How would you assess the match between internal and external alignment in a global company? Provide a specific example from case, lecture or personal Knowledge.

6. Explain what ethnocentrism is and why it causes problems in cross-cultural and global management. Give at least one well developed example (eg. three or four sentences) from a case, course reading, or video that demonstrates ethnocentrism

7. What assumptions have we made about globalization in the business world? What is the effect of globalization on the management role? Provide at least two examples from cases, readings and lectures (eg. three sentences each.

8. An American friend of yours has been hired as the head of a global investment team for the US based investment bank, Goldman Sachs. The team includes 250 individuals from 33 different countries located in 10 cities (London, New York, Dubai, Hong Kong, Tokyo, Mexico City, Berlin, Mumbai, Sao Paolo, and Singapore). Drawing on the Global Mindset model and any other class readings, lectures etc. please outline the advice (at least 3 pieces of advice) you would give your friend on how to successfully lead this team.

9. Describe what makes a global company? Explain Peter Senge, Dynamic Complex Flux model and how this will impact a global company?

10. Explain the Map-Bridge-integrate model. How would you implement this into a global company? Please explain a specific tactic you would use at each stage of the MBI and an example.