Strategic Management Class View US foods assignment.doc for full instructions. Review US Foods grading rubric (1).doc to see how case study will be graded.

MGT 4170

US Foods

Read and prepare a case. Be sure to use Appendix 1 and 2 in your textbook as a guide.

Your case analysis should be set up as follows:

Part 1 Executive Summary:

Include a brief history of the company (1 paragraph), company mission and vision, company goals, company values and company stakeholders. (Stakeholder, not stockholders)

Part 2 External Analysis:

How do Porter’s five forces impact US Foods? Address each force

Review the General external environment (economic, demographic, sociocultural, and political). How do these areas impact US Foods? Be specific on each area.

Competitors: Who are US Foods biggest competitors? Explain why

Part 3 Internal Analysis:

Organizational culture and structure

What type of organizational structure does US Foods have? Does this structure support or inhibit accomplishment of organizational goals?

Human Resources

Turnover has been high in the delivery/trucking area (and in other areas). What can US Foods do to reduce turnover besides what the case study lists?
What human resources policies would you add or change to improve US Food’s goal of profitability while providing good customer services?

Marketing

US Foods offers US Foods Check Business Tools https://www.usfoods.com/our-services/check.html Provide at least 3 suggestions on how you would market this service/tool

Part 4 SWOT Matrix:

Prepare a matrix with 3 items in each category. Note a matrix is more involved than a SWOT analysis.

Part 5 Financial Analysis: Completed during week 4

Exhibit 5 in your case shows total revenue from 2017-2020. What was the revenue in 2021? And the final net income in 2021?

Has US Foods financially rebounded from the pandemic and 2020 financial results? Explain how so or not so.

Is US Foods a good investment? Explain how so or not so

Part 6 Strategic Analysis:

What is US Foods’ growth strategy? Are they growing too fast, too slow? How does customer loyalty affect this strategy?
Should US Foods focus more on the US Foods Check Business Tools? How does this give them a strategic advantage? Tools https://www.usfoods.com/our-services/check.html
Should US Foods expand their ghost kitchen offerings and support? Explain why or why not?
Select a Trend in the Business Trends area https://www.usfoods.com/our-services/business-trends.html How does reporting such a trend help US Food’s customers? How does it help US Foods?
Provide 3 recommendations for US Foods to implement in the next 1-3 years to improve their strategic outlook.

Part 7 Subsequent events:

What has happened to US Foods since this case was prepared in February 2022?
Have any events happened which impact their growth and strategy? Explain

Part 8 Strategy map:

Create a strategy map for US Foods. Select 2 goals and complete a financial, customer, and innovation perspective. See example on brightspace.

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