Assignment

Preparation for Final Paper

This is the information for the term project in this course. This assignment will be due at the end of Module 7 (10 March 2023).

For this assignment, you will be discussing customer value and what can influence it.

Start by defining organizational development in your own words. What was your understanding of organizational development prior to this week's reading? After defining this in your own words, describe how your definition has changed as a result.
Next, describe the process of change management and why it is important to organizational development. What is involved? What needs to be done? Who needs to be involved?
Your next step will be to identify five reasons that employees tend to resist change in an organization and provide at least one solution for each reason. How can management and leadership minimize the negative impacts of change on an organization?
Finally, conclude with a summary of how a culture of change and acceptance can be established and why this matters.

Your paper must include:

TEXTS REQUIRED:

Mullins, L.J (2007). Management and Organisational Behaviour (8th Edition). Prentice Hall: London (Main course text book).

Johns, G., and Saks, A. M. (2014). Organizational Behaviour: Understanding and Managing Life at Work (9th Edition), Toronto: Prentice Hall

Gibson, L, Ivancevich, J.M, Donnelly, J.H, Konopaske, R (2012), Organisations: Behaviour, Structure, Processes, 14th Edition, McGraw-Hill, Seoul

Moorhead, G., and Griffin, R. W. (1995). Organizational Behavior: Managing People and Organizations (5th edition). Houghton Mifflin: Boston

Wagner, J. A. and Hollenbeck, J. R. (2010). Organizational Behavior: Securing Competitive Advantage. Routledge: New York.

RECOMMENDED RESEARCH MATERIALS:

Below are suggested research websites to review during this course and the program to gather academic research materials: