Course: Operations Management There are two assignments in total, the assignment requirements are in the attachment, please refer to the tutor, thank you! APA format

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Amazon





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Course Title: Operations Management

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Critical Thinking

Amazon

Amazon is a global technology business based in the United States. Artificial intelligence, cloud computing, digital streaming, and electronic commerce are some of its key research interests. In 1994, Jeff Bezos founded Amazon. It is the largest provider of cloud infrastructure services and one of the largest online retailers in the world (Wang et al., 2020). Amazon, the largest cloud computing service provider, also makes consumer goods like Kindle e-readers, Fire tablets, and Fire TV.

For the purchase of goods and services, Amazon provides a variety of channels, such as its online store, Whole Foods Market, and Prime Video. As of 2017, Amazon was the second-largest employer in the country and the most valuable publicly traded company in the entire globe (Lloyd & Yamoto, 2019).

Amazon has used many lean strategies to boost productivity, minimize costs, boost quality, and raise customer satisfaction. Just-In-Time (JIT) inventory management is one of the primary lean methodologies employed by Amazon. With this strategy, inventory costs can be decreased, and waste from overstocking can be eliminated by expediting the process of getting materials, components, and supplies just in time for production (Lloyd & Yamoto, 2019). Amazon also uses short turnaround times, small batch sizes, waste reduction, continuous development, and teamwork to make the most of its resources and accomplish its business goals.

A key component of Amazon's operations is project management. Setting project goals, planning, scheduling, and supervising project activities are all duties of Amazon's project management team. Work breakdown structures (WBS), slack periods, and risk management are just a few of the tools and techniques the team employs to make sure projects are finished as scheduled (Stevenson, 2019). These procedures assist Amazon in remaining organized and completing tasks on schedule and under budget. Because of its dedication to effectiveness, quality, and customer pleasure, Amazon has become one of the world's most prosperous and inventive businesses (Wang et al., 2020).

Their commitment to project management and lean operations has become the industry standard for other companies. These strategies enable Amazon to maintain low costs while offering premium goods and services.


 

References

Stevenson, W. J. (2019). Operations management. Measurement288, 325-326.

Wang, Y., Jia, F., Schoenherr, T., Gong, Y., & Chen, L. (2020). Cross-border e-commerce firms as supply chain integrators: The management of three flows. Industrial Marketing Management89, 72-88.

Yamamoto, K., & Lloyd, R. A. (2019). The role of big data and digitization in just-in-time (JIT) information feeding and marketing. American Journal of Management19(2), 126-133.