Assignment

Dear friend, Kindly take note of my Professor’s comments regarding the summary of the Term Project.

Good post Patricia; moreover, make sure, in your final paper, to address the following topics in the SPECIFIC business that you wish to develop:

• What is the SPECIFIC business that you wish to address, whether retail or manufacturing or service…?

• Will the business manufacture a product, deliver a service, broker information, offer goods for sale, or distribute goods for others?

• Will the business offer one product or service, or a range of products and services?

• Will the company have a bricks-and-mortar presence, or sell strictly over the Web?

• Will the firm be a large company, a medium-sized enterprise, or a small business?

• How will you provide /transport the service or product to the consumer?

• Will there be a need for inventory storage?

• Purchasing procedures: Identify the necessary input (raw materials necessary to generate the output, or product). Who will or can you buy the raw materials from? If you are providing a service, what supplies will you need to begin and where will they be purchased from?

• What accounting and/or purchasing system(s) will you need to accomplish buying either a product line or a service-based business?

• Quality control procedures: Identify what quality control measures you will use in order to make sure the product or service meets consumer standards.

• What are the goals of supply chain management in terms of your operations? How will these goals affect your operations?

• Discuss if you will need to implement a global supply chain management strategy. Why or why not?

• Identify any suppliers or vendors you plan to utilize and why.

• Identify and assess whether or not your business will utilize continuous improvement processes or procedures. Why or why not?

• How would the business adhere to sustainable practice and environmental concerns?

Below is our submission.

Summary: Operation Management Plan for an Online Tutoring Service

The term project suggests a plan for operational management development in an online tutoring service. This service intends to offer educational support to students across different subjects and grades. The business model underscores the use of technology, delivering an effortless impactful learning experience for students exclusively through web services. The company aims to operate as a small or medium-sized enterprise targeting local and regional markets; it may consider global expansion in future phases. Several key components are essential for the successful functioning of the online tutoring service, all of which fall under the operation management plan (Susanto & Sawitri, 2022). The plan first addresses our business's nature: delivering educational services over the Internet. To facilitate interactions between tutors and students thus ensuring effective knowledge transfer we employ virtual platforms and digital tools; this is a necessity in fostering optimal learning outcomes.

One must consider inventory management as a crucial, albeit non-traditional element. Despite the absence of physical inventory in its traditional context, it remains imperative to manage digital resources educational materials, lesson plans, and digital platforms specifically for ensuring uninterrupted service delivery and enhancing customer satisfaction. An online tutoring service's purchasing procedures actively acquire essential resources: software licenses, educational materials, and technological infrastructure (Slack et al., 2013). Through partnerships with educational content providers along with software vendors and technology suppliers, the service ensures high-quality resource access for both tutors and students alike.

Maintaining the standard of educational services offered by online tutoring services necessitates imperative quality control measures: assessing tutors' qualifications and expertise; monitoring teaching method effectiveness, and soliciting student feedback for continuous improvement in learning experiences (Chatterjee et al., 2020). Optimizing processes and enhancing collaboration with suppliers and partners stand as the focal goals of supply chain management. It aims to ensure timely access to resources, support sustainable growth, and may require integrating global strategies to capitalize on opportunities for expansion into international markets while mitigating associated risks. The operation management plan actively addresses sustainability practices and environmental concerns: it advocates with fervor, might I add for the adoption of eco-friendly technologies; its primary objective is to minimize nay, obliterate the ecological footprint imposed by business operations.

References

Chatterjee, A., Gerdes, M., Prinz, A., & Martinez, S. (2020). Human Coaching Methodologies for Automatic Coaching (eCoaching)–a Systematic Literature Review of Behavior Intervention with Information and Communication Technologies. JMIR Prepr.

Slack, N., Brandon-Jones, A., & Johnston, R. (2013). Operations management (7th ed.). Pearson Education.

Susanto, P. C., & Sawitri, N. N. (2022). Coaching, Mentoring, Leadership Transformation and Employee Engagement: A Review of the Literature. Dinasti International Journal Of Education Management And Social Science, 4(2), 297-308.

Kindly take Note on instructions on Citations

1. Minimum of 3 outside references are required (this count does NOT include your textbook)

2. A total of 2 of the 3 sources must be from academic journals

3. In-text citations are required - using APA format only (ex: Fall, 2009; or in the case a direct quote: Fall, 2009, p. 56

4. Do not use footnotes as your citation formatting; use APA style only

5. Any/all references cited in the reference section must be included in the body copy of your report ~ and vice versa

TEXT BOOKS

Slack, N., Brandon-Jones, A.,& Johnston, R. (2013) Operations Management, Seventh Edition, Pearson Education, Harlow, UK.

Mahadevan, B. (2015). Operations Management: Theory and Practice: Pearson